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Nike is a multinational corporation that designs, develops, and sells athletic footwear, apparel, equipment, and accessories. The company serves athletes and sports enthusiasts across various disciplines including running, basketball, soccer, and fitness training. Nike operates through retail stores, online platforms, and wholesale distribution to retailers worldwide.
Nike receives overwhelmingly negative feedback from consumers, with a significant number expressing frustration over poor customer service and delivery issues. Many reviewers report difficulties with the website, citing errors during the purchasing process and unprocessed returns, leading to dissatisfaction and financial loss.
Complaints about the delivery service are prevalent, with customers noting that packages are marked as delivered without proper confirmation or communication. Despite these issues, some consumers praise the comfort of specific products like the Vapor Max shoes, highlighting their quality. However, the overall sentiment is marred by the lack of effective support and unresolved complaints. As a result, Nike struggles to maintain a positive reputation among its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Nike Jamais plus”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.5 out of 5 (poor) | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.0 out of 5 (poor) | 1.4 out of 5 (poor) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | +1% | 27 |
Bottom line: Nike is #5 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 1.0).
60 reviews of Nike. Filter by what matters to you.
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Quick answers to the questions people ask most.
Nike offers a wide range of athletic footwear, apparel, and equipment for various sports and activities. Their product lines include running shoes, basketball sneakers, athletic clothing, and accessories for men, women, and children.
You can find Nike store locations and hours by using the store locator on Nike's official website or mobile app. Simply enter your zip code or city to view nearby stores with their addresses, phone numbers, and operating hours.
Nike typically offers returns within a specified timeframe for unworn items with original packaging and receipt. For the most current return policy details, including time limits and conditions, check Nike's official website or contact customer service directly.
Nike provides sizing guides on their website that include measurements in inches and centimeters. You can also visit a Nike store for professional fitting assistance, as sizing may vary between different shoe models and styles.
Yes, Nike operates an official online store where customers can browse and purchase products. They offer various shipping options and delivery services, with specific availability and timing depending on your location.
Nike customer service can be reached through multiple channels including phone, email, live chat on their website, and social media. Contact information and hours of operation are available on Nike's official website under the customer service section.
Nike offers membership programs that may include benefits such as exclusive access to products, special offers, and member-only events. Details about membership benefits and how to join can be found on Nike's website or by asking in-store.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ich kann die schlechten Bewertungen nicht nachvollziehen. Habe im online shop Deutschland 5 Teile für ca. 200 Euro bestellt. Leider alle noch zu klein (war auch meine erste Bestellung). Samstag Retour, Geld zurück am Donnerstag.
Went to the Nike outlet store in Leicester Some great bargains to be had there Very impressed with the store , clean super organised but I would like to give a very high recommendation to a wonderful young man who was working on the shoe department Super helpful , polite and what this young man doesn’t know about trainers isn’t worth knowing, a credit to your store. Thank you Chad.
Nike offers customization services for select products through their Nike By You program. This allows customers to personalize certain shoes and apparel with custom colors, materials, and text options.
Nike designs products for a wide variety of sports and activities including running, basketball, soccer, tennis, golf, training, and lifestyle wear. They also offer specialized gear for specific athletic needs and seasonal sports.
Yes, Nike typically offers gift cards that can be purchased online or in-store. These gift cards can usually be used for purchases at Nike retail locations and on their official website.
After placing an online order, Nike provides tracking information via email confirmation. You can also track your order by logging into your Nike account or using the tracking number provided in your order confirmation.
Nike may offer special discounts for students, military personnel, and other groups. For current discount programs and eligibility requirements, check Nike's website or contact customer service for the most up-to-date information.
Nike is a multinational corporation that designs, develops, and sells athletic footwear, apparel, equipment, and accessories. The company serves athletes and sports enthusiasts across various disciplines including running, basketball, soccer, and fitness training. Nike operates through retail stores, online platforms, and wholesale distribution to retailers worldwide.