Delivery service very slow
I have to say the problem is not the product. The product is good. I give you low rate because of the delivery service. It´s very slow and I had to wait for a week.

NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives. Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
NXT Level Sports Nutrition receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers appreciate the fast delivery, highlighting that their orders arrive promptly and without issues.
However, a significant number of consumers express frustration over order fulfillment, with complaints about missing items, delayed shipments, and lack of customer support. Several customers report that their packages never arrive, leading to feelings of distrust and disappointment. Additionally, some mention misleading promotional requirements that complicate the ordering process. While there are positive remarks about the quality of products, the overall sentiment is marred by the recurring issues with order management and customer service. As a result, the company struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 844 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 1.5 | 8 |
| Dec 24 | 1.0 | 11 |
| Jan 25 | 3.0 | 4 |
| Feb 25 | 1.2 | 6 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 1.0 | 8 |
| May 25 | 2.4 | 7 |
| Jun 25 | 1.7 | 6 |
| Jul 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very fast and good delivery”
“There is no direct way to contact customer support, and you don't receive any confirmation when you send a message vi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.5 out of 5 (poor) | 3.8 out of 5 (good) | +4% | 844 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: NXT Level Sports Nutrition is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.5).
500 reviews of NXT Level Sports Nutrition. Filter by what matters to you.
I have to say the problem is not the product. The product is good. I give you low rate because of the delivery service. It´s very slow and I had to wait for a week.
Expensive compared to market but good quality product, high shipping costs
Première commande le 22/12/2022 et toujours à ce jour, pas de nouvelles du colis ainsi que des mails envoyés a ce sujet. J’espère avoir une réponse un jour, un remboursement ou qu’on me renvois mon colis car 2 semaines sans nouvelles me parait un peu long sachant que nxt level dit que pour la livraison en France est de 3-5 jours ouvrable…
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 42% are 1–2★.
It was hard to send something back because i had to maik for a retour label. Also the discount code that i had didn't work.
Snelle verzending en de smaak is echt goed. Ik had de Pre workout besteld.
Heb lege pakje ontvangen, nxt level zegt dat ik zelf klacht moet doen bij de Bpost en Bpost zeggen andersom, dat de verzender het moet doen
The delivery and the jar were good, however the taste was really artificial like. On top of that, my body responded not so well, probably because of my intolerance for milk ( lactose ). Honestly said, I do need to do more tests. Furthermore the price per portion is rather expensive.
Really fast delivery, the box was a bit damaged but the goods inside, I highly recommend this brand, thanks.
Faire une commande est l’annuler parce que le code promo est élever c’est injuste
The protein bars are so good that they become a bit addictive, fast delivery, great, fairly cheap bars!
Prix très correct Qualité parfaite
Er zaten klonten in
super lekker
Still I start only 1 week. So I can review after 1 month..
Fast delivery and correct. Product is very good.
J'ai commandé un shaker il était cassé je l'aurai envoyé un email en expliquant tout sa depuis 10 jours mais aucune réponse ils s'en foutent totalement
the package was damaged
NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives. Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
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