NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives.
Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.
NXT Level Sports Nutrition has a positive customer experience.
NXT Level Sports Nutrition receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers appreciate the fast delivery, highlighting that their orders arrive promptly and without issues.
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However, a significant number of consumers express frustration over order fulfillment, with complaints about missing items, delayed shipments, and lack of customer support. Several customers report that their packages never arrive, leading to feelings of distrust and disappointment. Additionally, some mention misleading promotional requirements that complicate the ordering process. While there are positive remarks about the quality of products, the overall sentiment is marred by the recurring issues with order management and customer service. As a result, the company struggles to maintain a consistently positive reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
844
100%
+0.9
● Low
3.6 / 5 overall
=
844 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.0▲ 0.9
12-month avg
1.5
All-time
3.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
1.0
1
Oct 24
1.0
2
Nov 24
1.5
8
Dec 24
1.0
11
Jan 25
3.0
4
Feb 25
1.2
6
Mar 25
1.0
4
Apr 25
1.0
8
May 25
2.4
7
Jun 25
1.7
6
Jul 25
1.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 262 positive reviews
Delivery22%
58 mentions
Fast & efficient21%
54 mentions
Customer service7%
19 mentions
Quality6%
16 mentions
“Very fast and good delivery”
On “Delivery” · Jan 16, 2025
Top complaintsof 209 negative reviews
Customer service17%
36 mentions
Response time3%
7 mentions
Shipping3%
6 mentions
No response2%
5 mentions
“There is no direct way to contact customer support, and you don't receive any confirmation when you send a message vi...”
On “Customer service” · Jul 28, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
Commande ORD92173 passée le 27/11 et soi-disant expédié le 28/11 (mail en preuve)
Nous sommes le 07/12 , je n'ai toujours rien reçu
Lorsque je regarde le statut du colis, il est indiqué "en cours de préparation"
Je suis pas très satisfait pour le moment...
Hello,
I ordered a shaker as well as whey protein.
The shaker doesn't close well and whenever I use it to shake it leaks protein everywhere.
The protein doesn't dilute well with water.
Best regards
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de proteïne poeder die ik heb gekocht
(banaan) smaakt naar chemische bananen snoepjes van de supermarkt.
dit kan aan de smaak die ik gekozen heb liggen maar het is niet lekker.
This was the 3rd time I ordered a NXT Level product and frankly I’m disappointed.
Right off the start, my already saved address was changed for some reason and even though I wrote it again during checkout, it wasn’t correct on the bill and I still had to contact the client services to make sure they have the right one. This made a delay for the delivery and I had to call them directly, twice, to give them the right address.
When I finally received the package, the lid wasn’t tightly closed so there were powder all over the inside of the carton. I had to clean the thing and then my room afterwards.
All of that considering I paid a delivery fee of more than 5€ for this, leaves a lot to be desired. Definitely will think twice about reordering.
I had the starterds kit... and it was packed pretty cute in a box.. but there was 1 proteinbar and 2 pouders 1 cup en 1 book... And the 2 drinks...
So thats a pitty
Difficile de laisser un avis positif premiere commande jamais arrivé pourtant j'ai bien reçu un numéro de suivi qui n'a jamais fonctionné, service après vente assez pas assez réactif ! Le plus surprenant c'est que le site ne vous préviennent pas forcément que votre commande n'a jamais était expédié c'est seulement après 3 semaines que je l'ai su car oui les réponses du sav ne sont pas très rapide . Conclusion je commande les produits chez un concurrent et je recommande en aucun cas ce site malgré mon inscription chez basic fit .
NXT Level Sports Nutrition is a company dedicated to providing a wide range of sports nutrition products designed to support diverse fitness goals, including weight loss, muscle growth, improved endurance, and overall fitness. Their product lineup features items such as protein bars, including a vegan brownie option, which offers a balanced snack with 15 grams of plant-based protein per serving. The company emphasizes the importance of a varied and balanced diet in conjunction with their nutritional offerings to help customers achieve their individual fitness objectives.
Targeting fitness enthusiasts of all levels, NXT Level Sports Nutrition caters to individuals regardless of their body type or frequency of gym visits. The company's commitment to quality is underscored by the scientific validation of their products, which are developed with the assistance of nutrition and physiology experts. Additionally, NXT Level provides useful tools such as calorie and protein calculators to educate consumers on how nutrition can aid in reaching their fitness goals.