Friendly and efficient
Great experience, very quick from order to receipt, high quality product and excellent customer service. I will use them again.

ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game. The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
ONE Sports Warehouse consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the exceptional service provided by knowledgeable staff, particularly noting Simon's expertise in helping customers find the right gear, especially for hockey and goalkeeping.
The efficiency of the delivery process is another standout feature, with many comments emphasizing rapid shipping and prompt order fulfillment. Consumers appreciate the easy-to-navigate website and the extensive range of products available, which cater to various sports needs. Additionally, the value for money and reward point scheme are frequently mentioned as attractive benefits. Overall, ONE Sports Warehouse is celebrated for its outstanding customer experience and product quality, making it a highly recommended choice for sports enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 343 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 343 most recent reviews.
“If anyone is in the market for goalkeeping kit I would advise to visit OSW”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.3 out of 5 (fair) | 5.0 out of 5 (good) | — | 25 | |
| 2.4 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 25 |
Bottom line: ONE Sports Warehouse is #1 of 5 on overall rating in this group.
343 reviews of ONE Sports Warehouse. Filter by what matters to you.
Great experience, very quick from order to receipt, high quality product and excellent customer service. I will use them again.
Good price and fast delivery, would definitely use again.
Great range of products, competitive prices and super fast delivery. Very pleased with my purchase. A great company!
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One Sports Warehouse are efficient and reliable.
Excellent service and support from the team in Durham and quick delivery of ordered kit.
Brilliant experience, travelled 2 hrs to the warehouse but well worth it. Lovely staff, let us take our time trying out different sticks out on the practice areas. Would highly recommend
Very prompt service with dispatching our order and were very transparent when the package went missing with DHL. Simon and his colleague rang to advise what they had done to resolve. Our package turned up (albeit 4 days late) One Sports refunded the express postage that I had paid due to inconvenience 👍
Simon and his team are so helpful and knowledgeable. Great to be able to try out sticks before you purchase, huge amount of choice. Definitely worth the 45 mins drive to get the right kit with this kind of service. Good to support a good local family business.
A great company with super efficient delivery and great prices
Great store, great service.
I wouldn't go anywhere else. They know what you need and stock great kit. Service was excellent and practice area is brilliant to try out the stick before you buy.
Been buying from One Sports Warehouse for a couple of years now and the service has always been first class. Goods always arrive well packaged and damage free always have a little sweet in the box !! (Really nice touch !! When replacing your equipment is first thought One Sports Warehouse should be your second !!
Superb company, next day delivery and a cheeky sweet in there too! The customer service is super easy, friendly and a great company to work with. SWS Coaching will be coming back for more equipment before our Easter Hockey Camp!
ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game. The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
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