ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game. The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
ONE Sports Warehouse consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the exceptional service provided by knowledgeable staff, particularly noting Simon's expertise in helping customers find the right gear, especially for hockey and goalkeeping.
The efficiency of the delivery process is another standout feature, with many comments emphasizing rapid shipping and prompt order fulfillment. Consumers appreciate the easy-to-navigate website and the extensive range of products available, which cater to various sports needs. Additionally, the value for money and reward point scheme are frequently mentioned as attractive benefits. Overall, ONE Sports Warehouse is celebrated for its outstanding customer experience and product quality, making it a highly recommended choice for sports enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 343 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 6 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 343 most recent reviews.
“If anyone is in the market for goalkeeping kit I would advise to visit OSW”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.3 out of 5 (fair) | 5.0 out of 5 (good) | — | 25 | |
| 2.4 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 25 |
Bottom line: ONE Sports Warehouse is #1 of 5 on overall rating in this group.
343 reviews of ONE Sports Warehouse. Filter by what matters to you.
First class customer experience. Endless patience and enthusiasm to ensure we got the right kit. A true demonstration of knowledge about the sport as well as the equipment. We had ONE Sports recommended and now we know why. Thanks to everyone.
Prompt service and good calue
Outstanding service as normal !!
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Very quick delivery.
Well worth the stop en-route North from Hertfordshire- a super set-up with great service & coffee! The help and guidance was second to none, although I don’t know of anywhere else where you can try out sticks in the same way. So refreshing to be able to try and buy in person, so much more than the ‘old school’ sports shops. You’ve nailed it, well done and thank you, we’ll be back 👍🏻
Needed some penalty corner protective equipment at fairly short notice. Team sourced what we needed and got them ordered and dispatched in just a couple of days - in time for our match. Brilliant price and service.
An excellent first visit and purchase from One Sports Warehouse. A great facility with the option to thoroughly test the wide variety of hockey sticks on offer. Lots of help and advice from Simon with no pressure to buy. Highly recommended to anyone who needs anything hockey related.
We have been a customer of One Sport Warehouse for many years and have always been very happy with the service, which is excellent. Knowledgeable staff, quick online delivery and excellent in-store service. However, on this occasion they went above and beyond their usual high standards. My daughter just found out Uni hockey trials were on Sunday, it was Friday afternoon…. She’d given her hockey shoes and kit to children in South Africa on a recent hockey tour. I rang One Hockey and explained the situation. We were too late for their courier but they packaged up the order and dashed to the local delivery office to catch the last post. Rang me back to confirm it would definitely arrive the next day. I can’t thank them enough. Absolutely amazing service from such lovely people. This is why we should all support small independent businesses. Thank you so much! PS. She made the team!
Great advice and customer service
Brilliant service and communication from start to finish! Great service, great postage and great product delivered thank you 😊
I'm new to this shop and wish I'd found it ages ago. Fantastic knowledgeable staff happy to spend time with you and offer their advice. They're keen for you to buy what is right for you and not just sell sell sell. I will be a loyal customer from now on and happy to recommend to anyone. Brilliant
A small family company who care about their customers. Top tip, if you do have an issue and don't get a response, reach out to them again. In an ideal world everything goes right but its actually how things are dealt with if they unfortunately go wrong. (Think cheap car or house insurance, all is great you think you have a great deal until it comes to claiming. That's when you find out the truth about the company). For a personnel touch from a company that care about their customers I'd really recommend them. So refreshingly different from large corporations.
I had a great experience turning up to purchase some new hockey gear. It’s a really sweet and knowledgeable family-owned and run business. They have an amazing space and variety of gear, and even an indoor pitch for you to try out sticks. The staff were very welcoming and they graciously stayed after their closing time to help us find the right fit. I found my new favorite hockey store!!
Visited recently to pick up a few bits and pieces for the new season, staff were helpful and prices reasonable as well to make it even better!
Amazing service from One Sports Warehouse - bought a few items from them now and their service is excellent, they just upgraded my shipping free of charge without request and I now have £10 in rewards credit to use with them for future purchases. Highly recommended using them!
Good communication, preordered some equipment and items were sent through as soon as they were in stock. Well packaged and good courier.
ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game. The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
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