Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
We collected our hire car from Alamo via our booking with Orbit car hire. It was very quick easy and seamless and we were given a good choice of vehicle. Again seamless and fast when returning at the airport. Would definitely use again.
We have booked a car via Orbit at Budapest Airport. The car company was Klass Wagen. I selected Premium cover at extra cost, but at the Klass Wagen we were told that they received no money from Orbit, and if I don't buy their premium insurance, I will be charge at least €1550 if they find even a 2 cm scratch on the car. We left the car company with no car, and the Orbit did not refund the deposit that I had paid.
Straightforward
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Great car. MG3. Friendly staff and easy pickup and return procedure.
All good met at the airport on time, good price for a vw tiguan
Really enjoyed hired car with you. Easy process and didn’t take time at all. Thank you. Highly recommended.
Car was equivalent to what was ordered, very good value for money, the only downside was a LOOOOONG wait at the desk on collection. There were only 2people serving! And one of them was doing drop off and pick ups from the airport, and the other was also cleaning the cars.
It was an overall great experience. Europcars' staff was great and really helpful. The only downside was the state of the car. It was quite damaged and dirty on the outside.
Thank you, it was the best :)
Absolutely the cheapest car rental available. We paid £120 for 10 days hire. Yes the car was a good few years old and had a few battle scars, but it drove well, had auto gearbox and had ice cold aircon. What more can you ask for that price. The guys from Right Cars contacted us on landing and arranged to pick us up. 3 minute ride to their office just outside the airport and 5 minutes later we were on our way. Similar efficient process when we dropped the car back with them. Definitely use them again.
The car rental was perfect right from collection to drop off ,communication was no problem and ace rental were on the ball all the time .. I will definitely use orbit car hire and ace car rentals again .. Brilliant
One star less on account of delay to collection - evidently they were busy and things seemed to be flowing much more smoothly when I returned the car. Car (a C3) was fine, driving in Madeira quite the experience. Returned vehicle undamaged with a refilled tank and everything was good - Way2Madeira went above and beyond getting me to my next destination, so very satisfied with value and their service over-all.
Flight was delayed but budget rep stayed at the airport until 23:45 to ensure we got our car, despite the official closing time of 23:00
Staff was quick, polite and efficient.
We have booked a car via Orbit at Palermo Airport. The car company was actually Wheego. Selected Premium cover at extra cost but at Wheego office we were told the car was completely uninsured and we cannot drive it without insurance. We had to pay 300 EUR for insurance, when asked Wheego how come they cannot see Premium cover, they said they do not know anything about and they do not communicate with Orbit. They also wanted to give us manual intermediate car even though we booked compact automatic. They managed to swap to automatic but it was a big car which you do not want to drive in Italy. Overall bad experience, it cost us 5 times more. Just to confirm the main issue was that Wheego said that they will not clarify the insurance issue with Orbit as they do not have any contact details and they just do not care.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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