Orbit car hire and Alma were very…
Orbit car hire and Alma were very efficient, collecting and returning the car was seamless

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Over a year ago
Orbit car hire and Alma were very efficient, collecting and returning the car was seamless
Over a year ago
Rented a car for 5 days. No issues and great company.
Over a year ago
Good service, pollite customer service, rental location conveniently at the main railway station, fairly new car worked fine :)
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Orbit car hire and Alma were very efficient, collecting and returning the car was seamless
Rented a car for 5 days. No issues and great company.
Good service, pollite customer service, rental location conveniently at the main railway station, fairly new car worked fine :)
Auto über Check24 bei Orbit Car Hire für 18:00 zur Abholung gebucht. Flug hatte Verspätung (Flugnummer war dem Verleiher bekannt), so dass der Wagen erst etwa eine Stunde später entgegengenommen werden konnte. Der äußerst unfreundliche und flegelhafte Mitarbeiter der Autovermietung Viaggiare Rent erklärte, dass der Vertrag wegen Verspätung storniert sei und er kein Auto für uns hat. Auf Nachfragen ging er nicht ein und warf uns sehr unfreundlich aus seinem Büro. Für ca. 80 Euro brachte uns ein Taxi zu unserer Unterkunft. Einen Mietwagen haben wir uns später auf eigene Initiative vor Ort beschafft und bezahlt. Die Anfrage von Check24, ob uns zumindest die Anzahlung zurückerstattet würde, hat Orbit Car Hire abgelehnt. Ich würde gerne erfahren, wer die Anzahlung für welche Leistung erhalten hat. Werde mir weitere Schritte in dieser Angelegenheit vorbehalten.
Zero troubles with the insurrance.
Great service at Bezier using EuropeCar via Orbit. Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'. Car very clean and a good drive Corsa. Thanks.
Top service 🔝
Very easy to book. The car was brought to the hotel and there were not many documents to sign - 0 fuzz. The price was very affordable and the deposit was more than reasonable unlike other companies I looked into. I was given the option to drop off the car at the airport or leave at the hotel which was very convenient. Overall, my experience was 10/10
In the search for a company that is not trying constantly to rip you off, this place (although there are many names and companies tied up in this group) seemed to be OK. The pick up was good, although some people were complaining of waiting a long time, I cannot confirm this. The process had a serious amount of papers and signature requirements, but that seems to be the norm nowadays. Returning was great, there were not many people there and it all went very smooth and i was shuttled off to T2 within no time at all. I am still on the lookout for the 1500 insurance deposit, but they promised it was all on its way.
Great Orbit car hire did a great job about the hire car No problems on there side what so ever
Nice fast friendly service,English speaking and very helpful, nice car nearly new and got a free upgrade.
Easy and affordable as always.
It was lowest price, all information was correct
Had a smooth pickup from the airport and the drop off as well, the customer service was awesome, every time the response came timely and was helpful with great detail. I managed to save lot of money going though Orbit Car Hire. Thanks
Great experience, need to make sure cars are fully ready for customers to collect, car washed cleaned, and ready only 15 mins after collection time, had to get hired to fill up wiper water reservoir, apart from that all good
Lovely car great help at the start as well as at the end on returning
Very good experience
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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