Easy booking online
Easy booking online. Friendly and efficient staff at pick up. Reliable car - definitely will use Orbit/Firstcar again.

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Easy booking online. Friendly and efficient staff at pick up. Reliable car - definitely will use Orbit/Firstcar again.
Everything went well. I was happy with the car rental. I rented with Way 2 Azores.
Excellent all round. Fabulous Tesla Y at a bargain price for 3 days.
Everything was fine but the lady we picked the car up from at Funchal airport was not particularly friendly or helpful. (Unlike all our other experiences on Madeira) She made a mistake (genuine) with the payment but wasn’t very apologetic when I pointed it out. It would also be good if tourists were given maps with roads that are good to drive on as Google maps often takes you to the very old extremely steep roads that are impossible for people who are not used to roads like that. Otherwise all good!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very good customer service when I had to make changes to my booking. Great price for a decent car.
Booked through the link on Martin Lewis site which gave a discount. Only 3 people in front of me at the desk. When we got there process was quick and efficient and we were on our way to Bangor. Car clean and fresh as you would expect .
The company reps in Madeira were great, they met us at the airport and had the car ready when we arrived a few minutes later at their office. The fees were very reasonable and the small Opel automatic was perfect for the roads, the steep climbs and long descents of the island. It didn't miss a beat in 400kms. Return was simple also with a 3 minute ride back to the airport. I would book with Orbit Funchal Drive again....
The guy at the collection desk at Europcar was so lovely. Very helpful, professional and welcoming. Did a thorough check of the car during hand over and explained everything in detail. I am a frequent traveller to Tunisia and have hired many cars from different companies, this was by far the best service. Many thanks!
Great service when we picked up the car in Reggio Calabria they changed it all to English , and when we dropped it off in Catania Emanuel got us a baggage cart and was very helpful….would definitely recommend
Pick up was quick and efficient with no unnecessary waffle. Excellent value for money for a basic car which was all I needed.
Orbit Car Hire have offered the best prices for my Bergamo Airport rent. I first faced a problem completing the reservation but was contacted within hours by Nik from Customer Service, who immediately solved the issue. My second attempt went very swiftly. Many thanks to Nik. Highly recommended.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
This profile hasn't been claimed by the business owner.