L'accueil est tellement incroyable !
L'accueil réservé était juste incroyable, la procédure très simple, la voiture propre et confortable. Je recommande vivement !

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
L'accueil réservé était juste incroyable, la procédure très simple, la voiture propre et confortable. Je recommande vivement !
Very good nice car to drive great on fuel ⛽ staff very helpful will use again 👍
Used Orbit 4 times now. Cars are always fairly new, desk staff professional and friendly.
Did not realise this booking would take me to a third party provider. I added premium cover and an additional driver, then when we got to Malaga airport they were insistent we did not have either of these included. Very stressful after waiting an hour to collect the car. So ended up paying double what orbit had confirmed! Not happy at all. Reached out to orbit who said they could not do anything about it.
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It's a great experience with orbit
Great car choice an automatic instead of a manual.
Everything was good,
Orbit car hire were great and sorted a problem out straight away on arrival in Madeira. If it wasn't for Orbit my car hire with OK Mobility would have been cancelled there and then, but Orbit stepped straight away and sorted it. Impressed by Orbit, not impressed by OK Mobility. Would use Orbit again.
Rented a car through Orbit for Puerto Rico. Upon arriving at the provider (coupon was saying Routes but the actual sign says Allied) and after waiting about 1:20 mins (!) finally my was my turn (there were only 3-4 people before me). I explained I had the booking and that I didn't want to add additional insurance just to add the automatic tolls (was told it's 8 dollars per pass, that was lies it is much less so not worth buying it) they gave me a total price of about 130 dollars more. They then told me that the agreed price with Orbit is an estimate and they dictate the prices!!! I tried to challenge this but with no luck and considering the late time I just agreed to what they had to get the car. I later noticed they even added a windscreen insurance (when getting the car I saw on the windscreen 3 chips which I later understood why they have added the insurance for. It was only 10usd for the whole rental, but I clearly mentioned I didn't want to add any cover). The next day I contacted Orbit about this and they contacted the car rental but never got it sorted. Upon my return I contacted Orbit again for the additional rental cost only, I accepted that the extras added to the contract were on me. Still Orbit didn't help me at all and didn't refund anything of the rental cost aggrement. I'd avoid both companies at all costs if they cannot even sort a 60 USD extra charge back to the client.
I booked through Orbit Car Hire with Ace in Marrakesh for £40/week. On arrival late at night, alone, the agent claimed my card wouldn’t work to block the deposit—despite me showing I had enough credit. My bank (Halifax) later confirmed no attempt was made. I was pressured into paying £160 instead, for their insurance. Orbit refused to escalate, despite clear evidence the issue wasn’t on my side. As a solo female traveller, I felt cornered and misled. Be cautious—Orbit won’t support you if something goes wrong abroad. Orbit have refused to escalate or investigate further, despite this clear discrepancy. Their customer service repeatedly fell back on the agency's explanation, even though my bank confirmed there was no technical issue on my side. If you're thinking of using this service, be aware that you may not be supported if things go wrong. I travel often and have used this card for 20+ years—this is the first time I’ve encountered anything like this.
Very good service and experience all round.
Quick to rent. Quick to return. Friendly staff. Exactly what you want from car rental company. Thanks team!
Heb super fijne ervaring met deze mensen gehad. Bij hun geldt geen borgsom. Auto gehuurd voor 770 euro a 10 dagen. Vooraf 70 euro betaald en ter plek 700. En klaar. Fijne overdracht van hun naar ons en visi versa. Deze mensen waren zo vriendelijk. Ik had probleem met mijn eigen mobile data. Ze hebben zelfs hun persoonlijke wifi (e-sim) met ons gedeeld. Ik heb hiermee wifi kunnen gebruiken door heel Albânia op mijn navigatie. Ideaal!….
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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