Easy to book good prices and reliable…
Easy to book good prices and reliable car hire company FIRST South Africa

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Easy to book good prices and reliable car hire company FIRST South Africa
Good and fast
Super speedy service. Center staff were wonderful especially at rhe drop off.
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We picked up a brand new car. Took a little bit of time to locate certain controls as dash board language was Spanish and as it was a late flight the attendant left after handing over the keys!! However, worked it out eventually. Car was great and airport desk staff were helpful.
Documents dealt with speedily. Car suitable and ready Return of car hassle free
Stayed open after 8pm to deal with us after our late flight arrival. Gave us a clean car. Were polite and efficient.
Une vraie arnaque. Ne louez jamais par leur intermédiaire. Ils confirment une location de voiture de nuit, prélèvent leur commission alors qu’il savent que l’agence est fermée de nuit. J’ai du prendre un taxi de nuit à mes frais car j'étais bloqué à l’aéroport dans un pays étranger avec un nouveau né. Maintenant il ne veulent pas me rembourser car je dois prouver que je n’ai pas pu retirer le véhicule
Easy to navigate site. Information was clearly communicated and everything happened as it should. No hidden charges, easy to follow instruction making the whole process simple and helpful. The collection and return process was quick and easy, staff helpful and friendly. Charged exactly as and when communicated. Pleasant experience through all fecats of the booking.
INCROYABLE, QUAND JE VOIS TOUT LES AVIS NÉGATIFS, JE ME DEMANDE QUE JE N'AURAI JAMAIS LOUER CHEZ CES ESCROCS DE ORBIT CAR HIRE ! UNE SOCIÉTÉ DE LOCATION DE VÉHICULE ORBIT CAR HIRE QUI NE VIT QUE D'ARNAQUE, D'ESCROQUERIE NOUS AVONS PROGRAMMER UN WE A FES AU MAROC ET IMMENSE DÉSILLUSION A L’AÉROPORT, LA PERSONNE QUI DEVAIT NOUS REMETTRE LE VÉHICULE RÉSERVER DU 1ER AU 4 FÉVRIER 2025 NOUS CLAIREMENT DIT QU'ELLE DEVAIT LIVRER UN VÉHICULE A MEKNES ET COMBLE DE L'ARNAQUE PERSONNE NE LA REMPLACE POUR D'AUTRE CLIENT ???? VRAIMENT BIEN FICELER VOTRE ARNAQUE POUR 29, 40 EUROS, C'EST MINABLE ET MISÉRABLE ! CONTINUEZ A ARNAQUER LES PAUVRES GENS ! INCROYABLE, JE RÉSERVE UN VÉHICULE QUE JE N'AI JAMAIS EU ET ORBIT CAR HIRE M'ARNAQUE DE 29,40 EUROS, A FES AU MAROC PAR DES GENS DE ORBIT CAR HIRE QUI SONT IMPOLI, IRRESPECTUEUX ET DE SURCROIT ESCROC BIEN ENTRAINER.
Fantastic staff, Wayne couldn’t have been more helpful and always very quick to respond to any questions or help needed! Also received great help from both Wayne and another staff member (whose name I didn’t catch), when returning the car and trying to find the petrol station etc. The car was also very impressive! Will most definitely use them again. Melanie
All worked as expected
Very straightforward booking process, now we will wait and see what the service is like when we get there.
Car was large enough and a good price. I had to point out at collection , despite me checking on the phone and asking at the desk, that the car did not have chains (or socks) as promised. This was remedied but check before driving away into the mountains as it is a legal requirement and potentially dangerous. Last point is that the driver is responsible for breakdown recovery cost with basic insurance, sounds weird but that is how it is in Turin apparently
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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