Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
The car was organised to be collected at a Rentex location Funchal. The staff were very friendly and explained everything during the pick up process and exactly the same on return. The car performed perfectly coping well with sometimes steep and winding roads into the mountains.
Great service!! The collection/drop off to and from the airport was really good. Would maybe have been helpful to have some sort of map or guidance on where to go for the pick up at the airport, though. It felt they expected us to know the layout of the airport when explaining where to meet the driver. Having never been to Belfast airport before, it was confusing and a little stressful after a flight. But we got there! The car was fab. Service was quick, polite, friendly. No hard sell on the insurance. That may have been because I've hired a lot of cars so have an understanding of how it all works... I also read the paperwork, so knew what to expect. I've seen some reviews complain about a hard sell and some upset about the £1500 damage deposit. I dont understand the negative reviews. The paperwork was very clear (albeit in the small print). But I found it easy enough to understand and it went as smoothly as I expected, no surprises. Really pleased.
We had to curtail our holiday and fly home early. We didn’t expect any refund of the money we had paid on arrival but we were delighted to see the refund on our credit card shortly after we got back. Very fair and honest.
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Quick and efficient service, good car available at the airport terminal: perfect fo us!
Auto was zeer snel geregeld en ingeleverd. De auto zou oorspronkelijk met een volle tank komen, doch uiteindelijk was het same to same. Inleveren was soepel.
Excellent service easy
A very professional and reliable company
Very efficient sign off of the car upon it's return. Thank you.
The service was very simple, the program is quite easy to understand. The agent we were in contact with was also very understanding, friendly and simplified the service for us with his suggestions, and was very prompt with answering our questions. The pick-up of the vehicle was also very easy and quick.
Hiermit ändere ich meine vorangegangene Bewertung. Geld ist nach 2 1/2 Monaten nun endlich wieder bei mir eingegangen. Auch wenn nun alles geklappt hat, fand ich die Rückmeldequalität und Bearbeitungsdauer mangelhaft. Es hieß erst das Wildunfälle eine Bearbeitung von 4 Wochen benötigen. Bei der Höhe an „ausgelegter“ Summe fand ich es nicht sonderlich angenehm solange auf eine Rückmeldung zu warten. VORHERIGE REZENSION: FINGER WEG! Ich habe ein Mietwagen über check24 ohne Selbstbeteiligung (durch Rückerstattung) bei Orbit Care Hire gemietet. Leider hatte ich im Urlaub dann einen Wildunfall, der aber den Versicherungsbedingungen entsprechend abgedeckt ist. Keine Schäden am Glas, Dach, Reifen, etc. Der Unfall wurde der Polizei und Mietwagenvermietung umgehend gemeldet. Alles richtig gemacht... Trotz Einreichung aller notwendigen Dokumente für die Schadensbearbeitung und der Rückerstattung meiner aktuellen Selbstbeteiligung, passiert nichts. Ich warte nun seit 2 Monaten auf die Rückerstattung von über 3300€. Trotz Nachfragen von Check24 gibt es keine Rückmeldung.
Using Orbit Car Hire first time. Very easy booking process and a good deal.
Easy to deal with both online and at their desk - staff were extremely efficient and helpful. Prices compared favourably with larger car hire companies. Only issue is that ALL the costs are not clearly defined prior to booking and the car that we booked was not available when we arrived. A suitable replacement was provided.
Très mauvaise expérience à Agadir L’agence n’est pas dans l’aéroport contrairement à ce que dit le site Les sièges auto enfants étaient en très mauvais état et non conformes et très cher Et surtout la caution de 1400€ est débitée et il faut plus de 6 semaines pour la récupérer et de nombreux mails Ce n’était pas indiqué dans le contrat qu’elle serait débitée Agence à fuir
Easy booking and best price. Would be good to have been warned about the hazards of night driving in Tasmania.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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