Nice vehicle
Nice vehicle, clean, comfortable. Service is provided through partnership with Thai Rent A Car. Insurance policies differ from the posted Thai Rent A Car insurance. Beware.

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Nice vehicle, clean, comfortable. Service is provided through partnership with Thai Rent A Car. Insurance policies differ from the posted Thai Rent A Car insurance. Beware.
Tempi di check in veloci, operatore molto competente e ottima l'auto che mi è stata assegnata.
Orbit were easy to deal with over the internet. Simple process for purchasing the rental. Budget, the actual renter of the car were good too. Although the car wasn’t the best. One tyre was on the legal limit and there was bad wheel wobble over 63 mph.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Vi har de allerbedste anbefalinger herfra . tak til STARCAR. Alt var efter bogen. Ingen problemer overhovedet. Dog var der kun 1 mand til at servicere, så det tog lidt lang tid, men vi er ovenud tilfredse. Stor ros herfra
Our attendant in the airport parking was great. She was very careful. We couldn’t connect our phones properly to the internet and there was no software to enable us to park more carefully. We will use you again if we have an upgrade. As we lease for a month at a time in GCanaria
Almost New Car fast service. They over charged me but it was put right in two days.
Eccellente servizio. Lo uso spesso non mi sono mai pentita
Zeer goed geregeld, behulpzaam, snelle reactie, prima service
A third of the price of other car rental companies and it was easy. The car was great and everything was as it should have been. Would have no hesitation in using again
Very smooth experience from start to finish. Car was great, would highly recommend Orbit car hire.
Easy to book affordable prices
Very efficient
Lovely welcome lady on desk ! Car was fairly clean despite a few items left from previous customer . A little trouble finding personnel at drop off but when we found her she was extremely pleasant . Would definitely recommend !
Easy to use booking process
it took over 30 minutes to complete the car pickup formalities at the RecordGo counter at Tenerife airport South. This was mainly because they were unable to 'find' the car we had reserved. Collecting the car from the car lot and returning the car at the end of our rental was straight forward. However, it would have been helpful if a simple map of where to find the car collection point had been provided as it was about as far away from the terminal exit that it could be.
Easy procedure
Great experience with Free Rent. Our flight was delayed and we ended up picking up the car the following morning but there was no penalty for this. It transpired that we could have paid an extra amount for someone to have kept the office open beyond 20:00. C’est la vie! Helpful staff, decent car and very reasonable price for the rental.
Needed a car rental for an urgent trip to see my dying grandmother. There was no fuss organising this hire via Orbit Car Hire and Ezi Car rental, which is exactly what you want when your preoccupied with important family affairs.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
This profile hasn't been claimed by the business owner.