Great service 100/100
Great service 100/100

OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
OTR Solutions receives high praise for its outstanding customer service and knowledgeable team, with many reviewers expressing appreciation for the support they receive. Customers frequently highlight the fast payment process and hassle-free invoicing, making their experience enjoyable and reliable.
However, there are notable complaints regarding the company's handling of accounts, with some users reporting issues such as account closures without notification and delays in obtaining release letters. Additionally, a few reviewers criticize the fuel card program as ineffective and the overall service as similar to other factoring companies. Despite these concerns, the majority of feedback reflects a positive sentiment towards OTR Solutions, emphasizing their helpfulness and commitment to customer satisfaction. Overall, the sentiment leans strongly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 155 | 100% | -0.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.9 | 19 |
| Jan 25 | 4.7 | 49 |
| Feb 25 | 4.8 | 27 |
| Mar 25 | 4.7 | 11 |
| Apr 25 | 4.7 | 6 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 3.8 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 155 most recent reviews.
“A good lead/guide for business”
“It’s awful, all the time there is a problem with one par of their procedure, delay in payment and not cooperating wit...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 1.8 out of 5 (poor) | +1% | 155 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 27 |
Bottom line: OTR Solutions is #3 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.8).
155 reviews of OTR Solutions. Filter by what matters to you.
Not honest and not helpful when needed.
Hassle-free company, always helpful and always on time....
OTR is a good investment for your company.
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I have a great team!They make sure my paperwork is correct and gets my funds deposited in a timely manner.They also keep me up to date on what’s going on and what’s new with OTR.Keep up the good and dedication and I’ll be with you guys until you let me go.🙂
If I could give OTR a zero I would. I am a small company and they promised that if I could find a factoring company to purchase my invoices they would release me. It has been a couple of weeks now and I am still waiting for a release. They have every excuse not to release me. The factoring company that has a agreed to buy the invoices has to keep reaching out to OTR. If you are a small company, please do not go with OTR. They do not care. They are still hold money from my last three loads with them and it has been at least a couple of weeks now with no explanation. Please do your homework before you chose any factoring company especially this one. I am very dissatisfied.
If you need factoring Otr is #1 Specially Team Robert.
I just wanted to say thank you for everyone working team ellie. Thank you for doing your best and trying to help our company. Trucking industry is a bit struggling, however these ladies always doing thier best to help.
Because Maria's team does an excellent job
You guys are doing great so for very good experience
Their system is user friendly and it's easy to navigate. It's simplicity makes it quick to upload invoices and check for any issues and resolve them with the team and get paid in a timely manner. The team that we work with is AWESOME! They're attentive, accommodating, professional and prompt.
Great service no issues so far
I’m very satisfied with OTR and the team we are assigned. I do have one suggestion I hope that sometime soon OTR will offer access to all posted invoices on the customer portal. I believe that would should have access to everything concerning our company invoices that we file through OTR
Customer service is the best.
I’ve worked with plenty of factoring companies and OTR is the fastest and most efficient.
Very good company pays on time
Using OTR as a factoring has really made banking easy and convenient I’m very satisfied to partner with this company!
OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
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