Always professional
Always professional, courteous and helpful

OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
OTR Solutions receives high praise for its outstanding customer service and knowledgeable team, with many reviewers expressing appreciation for the support they receive. Customers frequently highlight the fast payment process and hassle-free invoicing, making their experience enjoyable and reliable.
However, there are notable complaints regarding the company's handling of accounts, with some users reporting issues such as account closures without notification and delays in obtaining release letters. Additionally, a few reviewers criticize the fuel card program as ineffective and the overall service as similar to other factoring companies. Despite these concerns, the majority of feedback reflects a positive sentiment towards OTR Solutions, emphasizing their helpfulness and commitment to customer satisfaction. Overall, the sentiment leans strongly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 155 | 100% | -0.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.9 | 19 |
| Jan 25 | 4.7 | 49 |
| Feb 25 | 4.8 | 27 |
| Mar 25 | 4.7 | 11 |
| Apr 25 | 4.7 | 6 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 3.8 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 155 most recent reviews.
“A good lead/guide for business”
“It’s awful, all the time there is a problem with one par of their procedure, delay in payment and not cooperating wit...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 1.8 out of 5 (poor) | +1% | 155 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 27 |
Bottom line: OTR Solutions is #3 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.8).
155 reviews of OTR Solutions. Filter by what matters to you.
Everybody at OTR Solutions has been incredibly helpful in making my business run smoothly. With Sarah Dudding as my account manager, I can't wait for what 2025 has in store and with OTR Solutions team by my side, I can trust it will be great
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OTR is the best I know of. I have friends that have tried other companies but get bad results or get the run around. All I know is my team with Tyler Cromwell and Nick Olson is the best by far... The fuel card is good they fund same day and if any issues they try to resolve it ASAP. Emmy Delgado is my fuel manager and he does a superb job. The new app features are good compared to how the old features worked . That is definitely a plus i like that you can do a Broker check to make sure that they actually pay.... I recommend OTR to alot of people that are looking to do Factoring.
The team @ OTR are the best. In any situation they get it handled. And they are very professional & knowledgeable. Hands down they are the best in this business 💪🏾👍🏾.
Simple, easy format to process invoices.
We have been with OTR Solutions for 2 years now and even tho we've grown enough to not use factoring, we have decided that small percentage we pay them for processing our invoices is worth staying. All bills are in one place, their account managers are super knowledgeable, payment is in our bank the same day with Bolt option, they are connected to DAT load board, so little check mark below broker name says if they are approved for factoring, so you dont have to search anything....We never had any issues...what more to ask for?! They truly are amazing. And no, we are not paid to say any of this. If you are looking for factoring company, this is the one!
Excelent Communication Very sharp check up of the paperwork Excelent payment times and support with the fuel card
I’ve been with OTR now for 6 months it’s one of the easiest factoring companies to deal with, they really make me feel like we’re a family. If anyone is seeking a good factoring company this is it, you’ll never look back. This is coming from D2 Express Solutions. And my buddy Zach phenomenal guy he really goes above and beyond to help out in any way he can. My vote and the team from D2 Express that he should get a raise for all the hard work he helps us with. Thank you guys so much. Signed Will Davis and the team of D2 Express Solutions.
Hi Guys do not stuck with OTR Solutions They rip off the logistics companies I signed the agreement with non recourse And I delivered load they conform with shipper and receiver after that they paid me after 35 days they says we are going to cut from your invoice because broker put hold on your account I said ok than they says we cut every week 1250 from your account than they cut twice a week 1250 If you talk to them they says we will charge you 10 percent extra on the amount we own Please read the contract before you sign with OTR
It has become a nightmare with OTR won’t release my small family own company. I had never factored not a single invoice because they do not factor with the broker I’m working with,In order to get a release want me to pay a ridiculous fee from my hard earn money I made in the middle of the night and there is OTR stretching their hand you owe me.Jake was very difficult with me it came to the point he hanged up the phone. I then proceeded to contact the manger Anthony he was rude and tone of voice was aggressive towards me. Please stay away from this factoring company they trick you into signing up sell you a Cinderella story and then surprise surprise. My buddy recently asked me about OTR I for sure didn’t recommended OTR and will continue to not recommend.
OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
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