Totally awesome
OTR goes above and beyond every day to make a crazy industry, just a little more sane.

OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
OTR Solutions receives high praise for its outstanding customer service and knowledgeable team, with many reviewers expressing appreciation for the support they receive. Customers frequently highlight the fast payment process and hassle-free invoicing, making their experience enjoyable and reliable.
However, there are notable complaints regarding the company's handling of accounts, with some users reporting issues such as account closures without notification and delays in obtaining release letters. Additionally, a few reviewers criticize the fuel card program as ineffective and the overall service as similar to other factoring companies. Despite these concerns, the majority of feedback reflects a positive sentiment towards OTR Solutions, emphasizing their helpfulness and commitment to customer satisfaction. Overall, the sentiment leans strongly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 155 | 100% | -0.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.9 | 19 |
| Jan 25 | 4.7 | 49 |
| Feb 25 | 4.8 | 27 |
| Mar 25 | 4.7 | 11 |
| Apr 25 | 4.7 | 6 |
| May 25 | 4.6 | 10 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 3.8 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 155 most recent reviews.
“A good lead/guide for business”
“It’s awful, all the time there is a problem with one par of their procedure, delay in payment and not cooperating wit...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 1.8 out of 5 (poor) | +1% | 155 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 27 |
Bottom line: OTR Solutions is #3 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.8).
155 reviews of OTR Solutions. Filter by what matters to you.
OTR goes above and beyond every day to make a crazy industry, just a little more sane.
I have been using OTR SOLUTIONS for almost 8 years. They are wonderful. The team that handle my business are always polite, professional, knowledgeable, and thoughtful! I wouldn't want to work with any other factoring company!
Great services
Fantastic job
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OTR is a great factoring service. I have a super dedicated team that has given me one less thing to worry about while operating my business. Great work, Team! I wouldn’t change a thing.
Excellent group of people to deal with, Cole and Samantha and their team have came through and have always gone above and beyond for my business. I’ve been with them for a year now and I have zero complaints. My business would have never survived without them.
The customer service
The Factoring is great. The EFS fuel card is a challenge. Doesnt seem to work.
Had the most phenomenal experience with Team Nicole at OTR this past week... great group (Logan, Alyssa and the rest...) to work with! They really went out of their way to make "business move forward" for me in a real crunch time" situation... Love working, partnering with them on a weekly basis!! Give them ALL raises and promotions soon!!! 😊😊😊
Great customer service from Sarah and her team and Taylor is a great asset..
Great group
Great service Nick Olson is always on top of everything and very helpful when I have a question Great person and te to work for.
Since I started with OTR Solutions the experience has been great. The attention on my account and the customer service. Team Sam has been great.
OTR is awesome! Hey team Eli! Best factoring company! Courteous, precise, friendly, dependable!
Knowledgeable staff. Always helpful and patient!
OTR Factory HAS BEEN EXCELLENT Recommend 100%.FOR MY BUSINESS. Team Maria Jimenez has always worked hard with all my issues. There expedient when there’s urgency and understanding of the trucking business G & Y TRUCK INC. Thanks OTR Solutions for your hardwork .100% satisfaction.
Samantha Anello and her team are great at what they do and sharing important information about upcoming schedules.
I just wanna thank Otr for being professional and honest.Thanks.
The best team
OTR Solutions is a financial service provider specializing in factoring solutions for the trucking, freight, and fleet industries. The company offers same-day funding and transparent pricing, with an emphasis on eliminating hidden fees. Their core services include non-recourse freight factoring, which enables trucking companies to receive immediate cash for their invoices, and a fuel card program that provides fuel credits and discounts to carriers. Targeting businesses of all sizes within the transportation sector, OTR Solutions aims to enhance cash flow management for its clients. With a comprehensive platform, the company supports carriers and brokers by streamlining financial processes and improving operational efficiency. By focusing on the unique needs of the trucking industry, OTR Solutions has established itself as a reliable partner for transportation businesses seeking financial stability and growth.
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