Compré el 9 de enero 2025 y aún no…
Compré el 9 de enero 2025 y aún no llegan las zapatillas... Creo que me estafaron...

Outlet ASICS is the official online store for ASICS, a globally recognized brand specializing in high-performance running shoes and athletic clothing. The platform offers a wide range of products designed to enhance athletic performance, including running shoes, gym shoes, and apparel for both men and women. With a focus on comfort and support, ASICS features innovative technologies in their footwear, such as the GEL-SAIUN™ and GEL-JADEITE™ models. Targeting fitness enthusiasts, runners, and individuals seeking quality athletic gear, Outlet ASICS provides a user-friendly shopping experience with benefits such as free delivery on orders over €50 and free returns. Additionally, customers can join the OneASICS™ loyalty program to enjoy exclusive discounts and promotions. The website facilitates easy navigation through various product categories, ensuring that customers can find the right gear to meet their athletic needs.
Outlet Asics receives predominantly negative feedback, with many customers expressing frustration over service issues and refund processes. Reviewers frequently report problems with order confirmations and payment methods, highlighting a lack of responsiveness from customer service.
Complaints about delays in shipping and difficulties in returning items are common, with some feeling that the company operates like a scam. However, a small percentage of customers do praise the quality of Asics products and mention positive experiences with specific staff members, noting helpful advice and competitive pricing. Despite these few positive remarks, the overwhelming sentiment reflects dissatisfaction with the overall service and reliability of the outlet. Overall, the sentiment is largely negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 100 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.2 | 9 |
| Oct 24 | 2.0 | 7 |
| Nov 24 | 2.6 | 8 |
| Dec 24 | 2.8 | 4 |
| Jan 25 | 1.9 | 14 |
| Feb 25 | 1.9 | 14 |
| Mar 25 | 2.3 | 12 |
| Apr 25 | 1.8 | 13 |
| May 25 | 2.8 | 10 |
| Jun 25 | 1.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“I am very satisfied with the purchase and delivery from de ASICS Outlet in the Netherlands”
“Well i wouldn't have thought the customer service would be as terrible as it is and they don't care”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.5 out of 5 (poor) | 1.8 out of 5 (poor) | −12% | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Outlet Asics is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.5).
100 reviews of Outlet Asics. Filter by what matters to you.
Compré el 9 de enero 2025 y aún no llegan las zapatillas... Creo que me estafaron...
Disappointing service from ASICS outlet Be careful ordering from them . I ordered on 5/1/25 , excited to receive my lovely new running shoes… 20 days later they have still not arrived … 😡 .. I have chased , they aren’t here , I can’t use them , I’m in limbo .. I have sent enquiries , no joy I’m afraid, they invited me to do a review , which I did but just had an email saying my ( negative ) review(above)did not meet their guidelines for publication ….Beware !
Bestilte 5 par sko da jeg har en stor størrelse som ikke alle butikker har og kunne tenke meg å sammenligne flere par sko, fant ett par som passet greit og returnerte resten. Dette er nå 3 måneder siden, og har fortsatt ikke mottatt penger i retur. Surt å sitte med nærmere 5000,- i minus, ingen som svarer på telefon på kundeservice, og ingen svar på e-post henvendelser. 0/10 vil ikke anbefale noen å handle herifra. Venter fortsatt på at de skal løse saken.
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Comprato più volte, la merce arriva ma sempre con gran ritardo,i prezzi a volte buoni a volte non sono i migliori online. Comprato il 16 gennaio dopo 6 giorni le scarpe sono ancora in viaggio... questo accade sempre che devi attendere più del dovuto ... dal 21 gennaio uno sproposito siamo già ad un presupposto 23
Despues de leer opiniones! Me asusté pensando que me habian estafado! Pero nada mas lejos de la realidad. Llego el pedido en 10 dias (un pelin de retraso) pero me a llegado perfectmente. Asi que es fiable 100%.
Experiencia perfecta: producto de calidad de Asics a precios de outlet y tiempos de entrega más que razonables (4 días en mi caso). Igual que escriben otros usuarios, me asusté bastante al leer los comentarios y temí haber sido estafada, pero nada más lejos de la realidad. Dado que todo fue perfecto, no tuve la necesidad de contactar con ellos, que parece ser el principal problema.
Buy the tennis shoes from some place else. If PostNL loses your package, you're lost in the dark. No one will help you, except for a dumb chat that never solves anything and just say "all the employees are busy". Your emails will never be replied
Beställde skor som skulle komma 6-8 dagar senare. När jag 11 dagar efter fortfarande inte kunde se nåt paket i spårningsnr kontaktade jag postnord som aldrig fått nåt paket, bara avisering om att det skulle komma ett paket. Kontaktade då outlet.asics.se tog 2 dagar innan jag fick svar att de skulle kolla med fraktbolaget = postnord vad de gjort av paketet ...i och med detta blev jag misstänksam och kollade här och såg att flera blivit lurade...nu är det 15 dagar sedan pengarna drogs. Fortsättning följer...meddelar om skorna kommer till slut
Nie polecam, firma krzak zamawiasz buty ktorych nie dostajesz.
Please avoid!!! I wish I had read the reviews on here before ordering! They don't respond to emails! No means of contacting anyone except a online chat link which just provides a computer generated response. It has taken a week to dispatch my trainers and now it is saying a week until they will be delivered. When I brought them i clicked on next day delivery. I am really not happy at all. I will never buy from this company again!
Malísimo, compré el 23 de nov 2024 por outletasicschile, me informan que están en tránsito , más de un mes y aún no me llega la compra , es una verdadera estafa!!! Contestan por correo que ya fue entregado lo cual es una mentira, luego me piden enviar la dirección, lo cual aún genera más desconfianza dado que en la orden uno registra el domicilio, es una burla!! Te hacen el cobro internacional por más dinero del que aparece en la web cuando realizas la compra en moneda nacional , te mienten diciendo que te devolverán en dinero NO SE DEJEN ENGAÑAR POR ESTOS MAFIOSOS. TE ENVIAN CORREOS DE FORUHELP.COM Y TODOS EN VEZ DE DARTE RESPUESTA CONCRETA TE CONTESTAN CON OTRA PREGUNTA
Bra pris, enkelt att beställa, kom på utsatt tid. Mycket nöjd.
Acabo de comprar unas deportivas y noe mandan el numero de pedido creo k es una estafa en toda regla .pido hablar con representantes de Asics y me dicen k están ocupados
He comprado unas zapatillas y han estado 8 días en preparación y ahora me anuncian que llegarán en 5 días. 13 días en total (si llegan). Me parece una barbaridad
Asics loopschoenen binnen 3 maanden helemaal gescheurd! Super dun materiaal - spijt van. Onderstaande bevestiging ontving ik. Heb daarop gereageerd met foto’s van mijn kapotte schoenen. Juli-augustus en september op gelopen, 2 keer per week. Niks terug gekregen, afknapper. Bedankt voor je aankoop. We hopen dat je blij bent met je GEL-NIMBUS 24. Laat ons vandaag nog weten wat je ervan vindt en maak kans op een waardebon van € 150,-! Vink het vakje hieronder aan om kans te maken. Succes!
Outlet ASICS is the official online store for ASICS, a globally recognized brand specializing in high-performance running shoes and athletic clothing. The platform offers a wide range of products designed to enhance athletic performance, including running shoes, gym shoes, and apparel for both men and women. With a focus on comfort and support, ASICS features innovative technologies in their footwear, such as the GEL-SAIUN™ and GEL-JADEITE™ models. Targeting fitness enthusiasts, runners, and individuals seeking quality athletic gear, Outlet ASICS provides a user-friendly shopping experience with benefits such as free delivery on orders over €50 and free returns. Additionally, customers can join the OneASICS™ loyalty program to enjoy exclusive discounts and promotions. The website facilitates easy navigation through various product categories, ensuring that customers can find the right gear to meet their athletic needs.
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