Outsourced Utilities is a UK-based company offering a fully managed energy management service tailored specifically for businesses. The company provides comprehensive solutions that include procuring competitive energy contracts, tracking energy usage and carbon emissions through cloud software, validating energy bills to identify errors, and delivering expert advice on cost-reduction strategies. Additionally, Outsourced Utilities assists clients in complying with industry regulations such as ESOS and SECR. Targeting a diverse range of sectors, including healthcare, manufacturing, hospitality, education, and multi-site commercial enterprises, Outsourced Utilities is designed to support businesses with significant annual energy expenditures. By delivering a suite of services that enhance energy efficiency and reduce costs, the company aims to serve as an effective outsourced energy department for its clients.
Outsourced Utilities consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the company's excellent customer service, with specific mentions of staff members like Owen and Ash, who are described as polite, patient, and efficient.
Many customers appreciate the straightforward service and the ability to secure great deals on energy contracts, often resulting in significant savings for businesses and charities alike. The process of switching energy suppliers is noted as smooth and hassle-free, with minimal input required from clients. People also commend the ethical and trustworthy nature of the organization, reinforcing their positive experiences. Overall, Outsourced Utilities is highly recommended for anyone seeking reliable and effective utility services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 36 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 36 most recent reviews.
“When other competitors have price matched (and not all do their sums correctly) we chose to remain with Outsourced Ut...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 36 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Outsourced Utilities is #1 of 5 on overall rating in this group.
36 reviews of Outsourced Utilities. Filter by what matters to you.
Over a year ago
Easy to deal with & excellent service!
Over a year ago
Outsourced Utilities have guided our Care Home safely through some difficult times of late, when the energy market prices have rocketed and been unpredictable. When other competitors have price matche... See more
Over a year ago
good straightforward service polite and patient pleasure to work with Owen at outsourced utilities
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Outsourced Utilities have guided our Care Home safely through some difficult times of late, when the energy market prices have rocketed and been unpredictable. When other competitors have price matched (and not all do their sums correctly) we chose to remain with Outsourced Utilities for their outstanding and ongoing customer service.
Easy to deal with & excellent service!
good straightforward service polite and patient pleasure to work with Owen at outsourced utilities
Fast, efficient and thorough
These guys are great, they have helped me get the best deal for my business, thanks so much.
We've been customers of Outsourced Utilities for a number of years now and they are pleasure to do business with. Excellent customer service and always the best deals. Always happy to recommend them.
smooth hassle free move to a new energy contract having been given a range of options generating big savings for my business
We are a small charity based in Cheshire West that support over 800 charities, voluntary & community groups that work tirelessly to improve their communities. Many of these organisations operate with limited budgets. We have seen that many of our members pay too much for their energy bills because they are on expensive tariffs. Most smaller organisations don’t have the negotiating muscle of a big national charity and are therefore at the mercy of the big energy providers. It is particularly upsetting as they taking money away from a deserving cause. Many of our charity members have never switched and most are under the impression their current deal is good value for money, meaning hundreds of local charities could still unwittingly be overpaying on their energy bills. We first met Owen Davies from Outsourced Utilities in 2016. Owen was particularly keen to help local charities save money on their energy bills. Since then, Owen has helped many of our charity members save money on their energy bills by shopping around and switching them to a cheaper energy supplier. Many of our members perceive switching as a hassle, but with Owen’s help, the whole process has been made quick and simple. Many of our members are now saving thousands of pounds each year in charges which enables them to improve services to their beneficiaries. The feedback from our members after they’ve dealt with Owen is overwhelmingly positive; they all comment on how professional, reliable, honest and friendly he is. We would not hesitate to recommend Owen and team at Outsourced Utilities to any charity or business that is looking to save money on their energy bills.
I'd highly recommend using Outsourced Utilities. Owen has been incredibly helpful and efficient. Sourced a deal for our gas and electricity very quickly (we were almost out of contract) and has managed to save on our gas payments and very small increase on our electricity. Excellent experience.
I work for a small charity and to date Owen and John has got us the best deals at the best prices and since 2015 when they started working with us, our energy savings have been in the thousands. They manage every aspect of our energy needs painlessly and their customer service is second to none. In all of my dealing with them I have found them to be extremely professional, friendly and honest and I would have no hesitation in recommending them to anyone.
John has been very help and efficient in finding us a fantastic deal
Very impressed with the company in all respects. Owen and John have always found the best deal for our changing needs and their customer service is superb. They are always available to help, even after they have secured the contract - a refreshing change these days. They actually put themselves out to ensure our life is made as easy as possible.
Look no further than Owen and the team. Genuine people on the other end of the phone who actually want to help. Won't hesitate to recommend.
Owen was really helpful in explaining the whole process and putting time into getting us the best deal. It's important to be able to trust the advice you're receiving when it comes to energy bills and Outsourced Utilities are a really genuine, honest service. As a business owner, it means I can relax knowing that my renewals, pricing comparisons and billing is all being looked after, that I'm on the best deals possible, and I can get on with running my business. Really impressed.
Very quick and efficient in dealing with our change of energy suppliers. Very little input from me, all dealt with by Ashley in a casual but professional manner.
Excellent service from Ash no hassle and no pressure. Highly recommend his services
excellent service from ASH , professional polite and through
Just had the nightmare of looking to change our energy supplier for our business. Luckily i managed to find Ash at Outsourced Utilities who has been a dream to deal with and got us a great deal. Would recommend him to anyone wanting to take the stress out of it. Amazing service.
Great friendly service that can find a good price for business electric supply thankyou Ash for all your help.
We chose to engage with Simon at Outsourced to allow us to focus on our core strengths of running convenience stores and making acquisitions. They have been especially great for us as they deal with all aspects of the transfer when we take over a new business. I would have no issue in recommending Simon to anyone.
Outsourced Utilities is a UK-based company offering a fully managed energy management service tailored specifically for businesses. The company provides comprehensive solutions that include procuring competitive energy contracts, tracking energy usage and carbon emissions through cloud software, validating energy bills to identify errors, and delivering expert advice on cost-reduction strategies. Additionally, Outsourced Utilities assists clients in complying with industry regulations such as ESOS and SECR. Targeting a diverse range of sectors, including healthcare, manufacturing, hospitality, education, and multi-site commercial enterprises, Outsourced Utilities is designed to support businesses with significant annual energy expenditures. By delivering a suite of services that enhance energy efficiency and reduce costs, the company aims to serve as an effective outsourced energy department for its clients.
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