Outsourced Utilities is a UK-based company offering a fully managed energy management service tailored specifically for businesses. The company provides comprehensive solutions that include procuring competitive energy contracts, tracking energy usage and carbon emissions through cloud software, validating energy bills to identify errors, and delivering expert advice on cost-reduction strategies. Additionally, Outsourced Utilities assists clients in complying with industry regulations such as ESOS and SECR.
Targeting a diverse range of sectors, including healthcare, manufacturing, hospitality, education, and multi-site commercial enterprises, Outsourced Utilities is designed to support businesses with significant annual energy expenditures. By delivering a suite of services that enhance energy efficiency and reduce costs, the company aims to serve as an effective outsourced energy department for its clients.
Outsourced Utilities has a positive customer experience.
Outsourced Utilities consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the company's excellent customer service, with specific mentions of staff members like Owen and Ash, who are described as polite, patient, and efficient.
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Many customers appreciate the straightforward service and the ability to secure great deals on energy contracts, often resulting in significant savings for businesses and charities alike. The process of switching energy suppliers is noted as smooth and hassle-free, with minimal input required from clients. People also commend the ethical and trustworthy nature of the organization, reinforcing their positive experiences. Overall, Outsourced Utilities is highly recommended for anyone seeking reliable and effective utility services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
36
100%
—
● Low
5.0 / 5 overall
=
36 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 36 most recent reviews.
Top praiseof 36 positive reviews
Customer service58%
21 mentions
Prices & value44%
16 mentions
Professionalism25%
9 mentions
Friendly staff19%
7 mentions
“When other competitors have price matched (and not all do their sums correctly) we chose to remain with Outsourced Ut...”
On “Customer service” · Aug 20, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
Overall rating and review count for this company and similar companies
I have just changed energy providers with the help of Ash at Outsourced Utilities.
I would not hesitate to recommend this company.
Nothing was too much trouble from searching the best tariff to completing the necessary documents.
I will definitely be using Outsourced Utilities again when my next energy contract needs reviewing.
Outsourced source energy contracts for a large number of our clients through referrals that we have no hesitation in giving. After giving our company a reliable and professional service we wanted to share this with those within our client base who are looking for better value from their own providers. The feedback from our clients has been excellent stating the staff are courteous, reliable and transparent in their dealings with them.
The Team took the time to understand the requirements I had, and the concerns I had about swapping from my current Supplier (as we are based on a shared site). They explained things clearly, went away and came back when needed, and then put a deal on the table that was good value. Would recommend the team / business fully
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Clearly explained how to group together my business energy contracts. This allowed me to focus on growing my business and saved me money at the same time. Would highly recommend
Very good service from these guys. I found the team to be helpful and well informed and they sourced a good package for my business. Would definitely use them again.
Outsourced Utilities were hands on in negotiating and actively managing our energy needs. The team are experts in their field and generous with their time to clearly articulate the finer elements in the processes.
A big thanks to the Outsourced team for all your work on the procurement of our energy renewals, great customer experience - I will be recommending your services to my business connections.
Outsourced Utilities arrange the renewal of our gas and electric contracts at XL Office Solutions. The service was extremely professional and best of all we saw a saving on our bills!
We designed and developed Outsourced Utilities Website and during this time we got to know the team very well. They were very easy to work with and were always willing to go the extra mile to ensure we had all the materials we needed in order to build their website. Overall a pleasure to work with and we will be recommending Outsourced Utilities to our clients.
Outsourced Utilities is a UK-based company offering a fully managed energy management service tailored specifically for businesses. The company provides comprehensive solutions that include procuring competitive energy contracts, tracking energy usage and carbon emissions through cloud software, validating energy bills to identify errors, and delivering expert advice on cost-reduction strategies. Additionally, Outsourced Utilities assists clients in complying with industry regulations such as ESOS and SECR.
Targeting a diverse range of sectors, including healthcare, manufacturing, hospitality, education, and multi-site commercial enterprises, Outsourced Utilities is designed to support businesses with significant annual energy expenditures. By delivering a suite of services that enhance energy efficiency and reduce costs, the company aims to serve as an effective outsourced energy department for its clients.