Oxygen Nutrition is a UK-based company specializing in health and fitness supplements designed to support a variety of wellness goals. The company offers a range of products, including protein powders, vitamins, and nutritional bars, catering to fitness enthusiasts, athletes, and individuals seeking to enhance their overall health. By providing high-quality nutritional products, Oxygen Nutrition aims to promote healthy living and optimal performance.
Targeting a diverse customer base, Oxygen Nutrition serves individuals who prioritize fitness and well-being, from casual gym-goers to competitive athletes. The company's commitment to quality and transparency ensures that customers can make informed choices about their nutritional needs. With a focus on customer satisfaction and product efficacy, Oxygen Nutrition is dedicated to supporting its customers on their health journeys.
Oxygen Nutrition has a positive customer experience.
Oxygen Nutrition receives a mix of reviews, with a notable 75% positivity rate. Many customers praise the quality of the nutrition products, particularly the Triguard line, which has reportedly helped with health issues such as lung problems from COVID-19.
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Reviewers also commend the personalized service provided by Hassan, highlighting his dedication to helping clients achieve their health and fitness goals. However, there are significant complaints regarding customer service, with some customers expressing frustration over the inability to modify orders shortly after purchase and a lack of responsiveness from the helpline. This inconsistency in service has led to dissatisfaction among a portion of the clientele. Overall, while many appreciate the product quality and training services, the negative experiences with customer support cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
4.0
8
100%
—
● Not enough data
4.0 / 5 overall
=
8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2023.
Last 3 months
1.0
12-month avg
1.0
All-time
4.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 23
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
Top praiseof 6 positive reviews
Customer service50%
3 mentions
“I am very happy with this service”
On “Customer service” · Sep 14, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
Purchase at 8:30
Am notice i purchaced wrong item called at 9am once they opened and they told me bad luck already shipped . There is no possible way they packed and shipped 30 secconds after they ope... See more
Worst customer service ever I have received. Why you have mentioned helpline no. When you don’t receive the call. Then don’t do t about helping to customer. God knows. Worst . Pathetic
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Purchase at 8:30
Am notice i purchaced wrong item called at 9am once they opened and they told me bad luck already shipped . There is no possible way they packed and shipped 30 secconds after they opened . Joke of a company stay away from these crooks
Worst customer service ever I have received. Why you have mentioned helpline no. When you don’t receive the call. Then don’t do t about helping to customer. God knows. Worst . Pathetic
I am very pleased with the service at Oxygen Nutrition. I first came to Hassan to discuss my health and fitness goals to help me improve my athletic performance during football. I purchased the comprehensive package related to sports nutrition which was tailored to my hectic lifestyle of work, gym and training regime playing football on regular basis. After consulting with Hassan he taught me the importance of caloric intake and nutrient timing to help me perform at a higher level during my training and match fixtures, which over three months my performance and strength has improved rapidly. I highly recommend Oxygen Nutrition, as Hassan’s depth of knowledge in nutrition is second to none!
Faisal
Client
For many years i have tried my best to search for a trainer that will help to achieve my goal of losing 2 stones after having gone through pregnancy. However, I often found that many personal trainers were great however I felt that nutrition and training programs were rather generic which it did not suit my body type. However, once I began my nutrition coaching with Hassan I finally understood the amount of importance nutrition has had in my life in me losing weight and I have finally achieved the ideal body weight I have always wanted after 12 intense weeks of training and strict personal dietary planning. I previously started at 11 stones and was able to lose 2 stones once having followed Hassan's 12 week nutrition and training plan. Thank you so much!
Amirah
Client
I purchased a nutrition package from Oxygen Nutrition and all I can say is the whole process from beginning to end was amazing. The attention to detail Hassan put into his work was incredible and the diet plan was personalised exactly as i required considering my dietary requirements. Definitely money well spent and I highly recommend.
Oxygen Nutrition is a UK-based company specializing in health and fitness supplements designed to support a variety of wellness goals. The company offers a range of products, including protein powders, vitamins, and nutritional bars, catering to fitness enthusiasts, athletes, and individuals seeking to enhance their overall health. By providing high-quality nutritional products, Oxygen Nutrition aims to promote healthy living and optimal performance.
Targeting a diverse customer base, Oxygen Nutrition serves individuals who prioritize fitness and well-being, from casual gym-goers to competitive athletes. The company's commitment to quality and transparency ensures that customers can make informed choices about their nutritional needs. With a focus on customer satisfaction and product efficacy, Oxygen Nutrition is dedicated to supporting its customers on their health journeys.