Patterson Companies is a freight transport company specializing in both less-than-truckload (LTL) and full truckload (FTL) shipping services. The company caters to a diverse clientele that requires reliable transportation solutions for perishable goods and general freight. With a focus on dependable service and timely deliveries, Patterson Companies aims to address the challenges commonly faced in the freight industry, such as late deliveries and high costs. The company's extensive network of expert freight carriers allows it to offer tailored shipping solutions that meet the unique needs of its customers. Patterson Companies emphasizes customer support and works closely with its carrier base to ensure that shipments are delivered in proper condition and on schedule. Through its commitment to professionalism and accountability, the company seeks to provide a seamless shipping experience for businesses looking to maintain operational efficiency.
Patterson Companies receives a mix of reviews, highlighting both commendable service and significant issues. Many customers praise the responsiveness and professionalism of staff members like Ashlee and Zack, noting their quick communication and effective problem-solving skills.
Reviewers appreciate the competitive pricing and reliable service, making Patterson a preferred choice for their logistics needs. However, some critical voices express dissatisfaction with the company's treatment of drivers and poor communication from certain staff members, describing experiences as "miserable" and labeling the company as a "bad" partner. Despite these negative sentiments, the overall impression remains largely positive, with a majority of users valuing the strong relationships built with dedicated representatives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.1 | 9 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 1.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“They have competitive pricing, reliable customer service, and very personable employees”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.1 out of 5 (good) | 67 out of 100 | — | 9 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 |
Bottom line: Patterson Companies is #3 of 5 on overall rating in this group.
9 reviews of Patterson Companies. Filter by what matters to you.
I use Patterson for all of my LTL and FTL needs. They always to a great job and at a fair price. Unlike so many other brokerages that are unresponsive when there's issues with carriers, my rep is always available to assist which I appreciate. I've used many companies to move my freight, and Patterson is easily one of the best!
Patterson Companies are a valuable partner of Literati Book Fairs! They have competitive pricing, reliable customer service, and very personable employees. We enjoy working with Ashlee, Brett, and Chris on all of our truckload and LTL needs. Thank you from the Literati OPS team!
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Zack has been great to work with! He is reliable, communicative, and gets the job done.
During our meeting/ onboarding with Zack we found that he embodied customer service and checked off all our boxes which led to Patterson covering our heaviest ordering customer on spot lanes a number of times until we locked Zack/ patterson on RFP for the lane, we couldn't be happier after 29 lanes together. The team at Patterson has been a great partner for our company ensuring we make our deliveries On time, at Spec
I have worked with Shan Alvi over the years. He is always great to work with. Transportation will always have it's hiccups, and I say its how you recover from those unforeseen circumstances. Shan is a great trouble shooter, and when something happens we work together to get it resolved.
Ashlee has made my experience with Patterson companies seamless and easy. She is quick to responded to my emails and get completive quotes for the freight we need moved with no issues for the consignee. I would highly recommend Ashlee at Patterson companies if you needed freight moved and you need a response / quote today.
Patterson Companies is a freight transport company specializing in both less-than-truckload (LTL) and full truckload (FTL) shipping services. The company caters to a diverse clientele that requires reliable transportation solutions for perishable goods and general freight. With a focus on dependable service and timely deliveries, Patterson Companies aims to address the challenges commonly faced in the freight industry, such as late deliveries and high costs. The company's extensive network of expert freight carriers allows it to offer tailored shipping solutions that meet the unique needs of its customers. Patterson Companies emphasizes customer support and works closely with its carrier base to ensure that shipments are delivered in proper condition and on schedule. Through its commitment to professionalism and accountability, the company seeks to provide a seamless shipping experience for businesses looking to maintain operational efficiency.
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