Petdesign.fr is a grooming shop and online retailer specializing in high-quality products for pets, including dogs and cats. The company provides a wide range of grooming and care products, such as natural food, cosmetics, and professional grooming equipment, all designed to meet the needs of pet owners and groomers alike. The products are meticulously crafted in Italy and are noted for their high standards of quality and transparency, with a focus on biodegradable ingredients and natural or certified organic components. Petdesign.fr caters to both individual pet owners and professional groomers, offering essential tools and supplies for maintaining pet hygiene and wellness. Their product selection includes shampoos, treatment masks, finishing sprays, and a variety of grooming tools such as scissors, brushes, and tables. With a commitment to customer satisfaction, the company also provides dedicated customer service to assist clients in selecting the right products for their pets.
Petdesign.fr garners a generally positive reception, with many customers praising the quality of their products and the helpfulness of the staff. Reviewers frequently highlight the effectiveness of items like the Amazing Wash and the Bloom scissors, noting their excellent quality and value for money.
Additionally, the fast delivery and well-packaged orders contribute to a satisfying shopping experience. However, some customers express frustration with product issues, such as a malfunctioning ozone generator and a problematic cranteur scissors, which were met with inadequate customer service responses. There are also complaints about order cancellations without explanation. Overall, while the quality and service are often commended, there are notable concerns regarding product reliability and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 4.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 5.0 | 1 |
| Nov 25 | 4.3 | 4 |
| Dec 25 | 5.0 | 4 |
| Jan 26 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Le produit le service la rapidité”
“Baignoire achetée il y a moins de deux ans”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: Petdesign.fr - my grooming shop is #3 of 5 on overall rating in this group. On service, Lyka Pet Food scores higher (4.8 vs 3.4).
60 reviews of Petdesign.fr - my grooming shop. Filter by what matters to you.
Je reviens vers vous pour vous dire qu'après un quiproquo dans les moyens de communications mails et chat sur le site ,une solution a été trouvée pour la réparation de mon ciseau , mr mirabel a su répondre à mes interrogations et a solutionné le problème Surtout que les ciseaux petdesign ont un tranchant extraordinaire Merci monsieur
Il n'y a pas très longtemps que j'utilise les produits. Mais je suis très contente du résultat obtenu et mes clientes aussi.
J'ai commandé à 2 reprises des ciseaux, j'en suis très satisfaite, bon choix pour les gauchers.😊 Il faut compter une semaine pour la livraison . A très vite pour une nouvelle commande !
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Bonjour Cosmétiques Extras Merci
Petdesign.fr is a grooming shop and online retailer specializing in high-quality products for pets, including dogs and cats. The company provides a wide range of grooming and care products, such as natural food, cosmetics, and professional grooming equipment, all designed to meet the needs of pet owners and groomers alike. The products are meticulously crafted in Italy and are noted for their high standards of quality and transparency, with a focus on biodegradable ingredients and natural or certified organic components. Petdesign.fr caters to both individual pet owners and professional groomers, offering essential tools and supplies for maintaining pet hygiene and wellness. Their product selection includes shampoos, treatment masks, finishing sprays, and a variety of grooming tools such as scissors, brushes, and tables. With a commitment to customer satisfaction, the company also provides dedicated customer service to assist clients in selecting the right products for their pets.
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