Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.
Phoenix Energy One, LLC has a positive customer experience.
Phoenix Energy One, LLC enjoys a strong reputation among its customers, with a remarkable average rating of 4.8 out of 5. Reviewers frequently commend the company's responsiveness and professionalism, highlighting the informative presentations and transparent communication from staff like Matt and Patrick.
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Many consumers express satisfaction with their investment experiences, noting impressive returns and a supportive team that genuinely cares about their financial goals. However, some customers mention concerns regarding the time it takes to receive statements and the overall management of their investments, with a few expressing frustration over delays. Despite these minor complaints, the overwhelming sentiment remains positive, reflecting a high level of trust and satisfaction with Phoenix Energy One's services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
291
100%
● Low
4.8 / 5 overall
=
291 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
5
Sep 24
—
0
Oct 24
5.0
9
Nov 24
5.0
7
Dec 24
5.0
5
Jan 25
—
0
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
1
Jun 25
5.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 291 most recent reviews.
Top praiseof 279 positive reviews
Customer service14%
39 mentions
Easy to use14%
39 mentions
Delivery13%
37 mentions
Fast & efficient11%
30 mentions
“Talk about top-tier customer service”
On “Customer service” · Feb 12, 2025
Top complaintsof 7 negative reviews
Account issues29%
2 mentions
“They touch base with me from time to time to reassure me as soon as there was an opening they would be placing my mon...”
On “Account issues” · Mar 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gas Companies.
Overall rating and review count for this company and similar companies
It's a REAL ASSET we almost own. It pays monthly between 9-13% or you can choose 4 it to compound monthly at up to 13% when it ends up worth 4x after 11 years! I'm in my 2nd year and it's GREAT! But if you buy or recharacterize multiple issues at the same time their very concerned and friendly customer service has failed me so far. I'm not worried but its a hassle.
I put up the money 4 months ago but still don't have a bond
I researched this company well and believed I was making a good investment decision. I opened a self directed IRA in May 2023 and expected to purchase the bonds soon after that. Unfortunately, I didn't hear anything back from Phoenix Capital Group regarding the bond purchase so I inquired. I was then told that they needed to file with the SEC but that they didn't expect it to take long. Here we are in Sept 2023 and I still don't have a bond.
11/14 - The bond purchase did finally go through and I have had two dividend payments. So far, looking good.
It took me a while to finally make my investment with Phoenix Capital Group. I listened to their 'Investor Webinar' several times, checked their reviews both here & BBB & 'most' were very positive & encouraging. After which, I decided to invest with this company.... not once, but so far I've invested 3 times. I was very leery the 1st few months whether I will really see interest deposit from them in my bank account. So far, payments have been exactly as described every month w/c helps me relax & feel secure & confident with this company. I should say that Phoenix Capital Group, gives a good return of investment for your money...
After all these positive review about PCG, here comes the negative. I have made 'phone appointments' with them (2x), set a time & date, but to my big disappointment never got a call back.... no follow up or apologies for not keeping the appointment. Everybody's time is very important not just theirs but mine too. When I set aside that time from my busy schedule, it means that I have to set aside whatever I plan to do to make sure that I am available on that scheduled time for them.... 15 minutes, 30 minutes, 1 hour or more went by & no calls… not even the next day.
I was very impressed to read the nice & positive feedback that other investors wrote about their communication experiences with PCG, their punctuality & 'assurance' that they will always get back to whoever wants to discuss matters with them.,, just call... text... email to make an appointment. Reading that kind of comments & actually hearing that kind of assurance from them increased my confidence about the integrity of PCG w/c highly encouraged me to invest with them. That turned out to be a disappointment for me.
In conclusion, I would say that Phoenix Capital Group just lost a 'big investment' that I plan to add on top of what I already have with them. That's the reason why I made that phone appointment.
BTW, this review is way past due.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I spent considerable time working with Cameron Smart to invest in a 9% bond. My IRA funded the investment in May and Phoenix Capital returned my invested capital in June. It was supposed to be held for three years.
I did hear from Cameron and he said the rules only allow them to handle a certain amount in bonds and I will have to wait until July to invest after all. Hopefully things still work out.
I've been watching Phoenix Capital for 2 months now & have seen some bad reviews on this site. Then all of a sudden they are deleted. Why??????
The good reviews remain & have a company response the bad ones vanish.
Please explain!!!
Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.