Pleaser Shoes is an online retail platform specializing in a diverse range of stylish footwear, including brands such as Pleaser, Fabulicious, and Funtasma. The company offers a unique shopping experience with options for customers to design their own shoes through the Pleaser Design Studio. This customization feature allows buyers to create personalized footwear that suits their individual style preferences.
The target market for Pleaser Shoes includes fashion-forward individuals seeking high-quality, eye-catching shoes for various occasions, such as parties, performances, or everyday wear. With a commitment to customer satisfaction, Pleaser Shoes provides free shipping on orders over $100, making it convenient for customers to shop from the comfort of their homes. The platform features a wide selection of products, including bestsellers and new arrivals, ensuring that shoppers have access to the latest trends in footwear.
Pleaser Shoes receives a mix of praise and criticism from customers. Many reviewers express their love for the brand, highlighting the extensive selection of stylish shoes and the quick shipping.
Read full summaryShow less
The efficient customer service also garners positive remarks, with several people noting that their orders arrive promptly and as expected. However, there are significant complaints regarding sizing issues, with some customers receiving incorrect sizes and facing high return fees, particularly for international orders. Additionally, a few reviews mention concerns about the durability of the shoes, suggesting that while they look great, they may not hold up well over time. Overall, while Pleaser Shoes delights many with their products and service, sizing and quality issues leave some customers dissatisfied.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
100
100%
-1.1
● Low
3.8 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.9▼ 1.1
12-month avg
3.6
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
—
0
Dec 24
1.0
1
Jan 25
2.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
5.0
6
May 25
3.6
7
Jun 25
5.0
2
Jul 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 71 positive reviews
Fast & efficient28%
20 mentions
Delivery28%
20 mentions
Customer service20%
14 mentions
Website & app15%
11 mentions
“Very efficient customer service”
On “Fast & efficient” · Jul 1, 2025
Top complaintsof 28 negative reviews
Returns25%
7 mentions
Refund25%
7 mentions
Customer service21%
6 mentions
Payment issues14%
4 mentions
“They sent me a wrong size, 4 size smaller, and when I asked them for exchange, they said you are outside the US so yo...”
On “Returns” · May 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
love the shoes. They are well-made and super comfortable, great arch support. But I will say if you’re a girly big white feet like me I suggest you size up, I had to exchange my original pair for a bigger size, but the process was very quick & easy to initiate
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mostly decent shoes, highway robbery with online returns
I historically love these shoes, and I bought them in person when I lived near a retailer. My first online purchase was incredibly disappointing. The style didn't fit my foot at all, nor was it close to comfortable. In the refund policy page the "refund fee" ($7) and shipping expenses not being returned ($7) isn't clearly outlined unless you really dig. They also cleverly primarily show your subtotal and refund amount when showing estimated return money, so you don't realize how much cash you will actually be losing. So I only got $41.59 back out of a initial charge of $55.49. Meaning I lost $13.9 because these shoes were incredibly uncomfortable and impossible to wear. I get why they implemented this, but they just lost a loyal customer on my very first online order.
I purchased a pair of shoes from Pleaser, but they were much too small. I returned them so could get a larger size, but after their contradicting customer “service”, I realized I didn’t want do business with this company after all. I had to fork out $50+CAD to ship them back. I just received an email from them saying they are only refunding me $116.95CAD of the $166.28CAD total I paid this company for the initial order. They’ve got their shoes back and are still holding back the shipping & GST($49.33CAD) that I paid them!!!
Purchased two pair of shoes, one was in good condition and the other had a frayed strap. I tried them on anyway but sent them back because they were too small. I received an email saying that the shoes cannot be returned because they were “worn”. I never had that happen in my life. If this company won’t accept the shoes in that condition, then why are they sending them to other people?
I have narrow feet once labeled as B width. I have had to send many shoes back in the past because they were too big and I felt insecure walking in them. This pair is perfect for me. I feel very secure with dancing or walking. I especially like the soul which is a leather like fabric that keeps the foot from sliding forward. My sweaty feet will appreciate this unexpected bonus. I really love the shoes! I am a size nine, and this is a true fit for me.
A mi novia le encantan todos los modelos que le he comprado, el material es muy bueno, el estilo y los diseños son únicos y elegantes y están hechos de una excelente calidad. Ella es profesional del pole dance y son los únicos zapatos que aguantan sin romperse
I had a bad experience, I returned a shoe, they will accept a return and not wait for the label deadline to arrive for them to return it back to me they just threw away a $100 shoe.
I love that they have boot options for around $60 if you check their sales, I really appreciate a company that doesn't raise prices just because other greedy corporations do it. Never had an issue with any of their products, although I'm poor so I've only ordered a few pairs so far over the years. They always fit perfect and shipping is faster than they've quoted me :)
Pleaser Shoes is an online retail platform specializing in a diverse range of stylish footwear, including brands such as Pleaser, Fabulicious, and Funtasma. The company offers a unique shopping experience with options for customers to design their own shoes through the Pleaser Design Studio. This customization feature allows buyers to create personalized footwear that suits their individual style preferences.
The target market for Pleaser Shoes includes fashion-forward individuals seeking high-quality, eye-catching shoes for various occasions, such as parties, performances, or everyday wear. With a commitment to customer satisfaction, Pleaser Shoes provides free shipping on orders over $100, making it convenient for customers to shop from the comfort of their homes. The platform features a wide selection of products, including bestsellers and new arrivals, ensuring that shoppers have access to the latest trends in footwear.