Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.6	1,148	100%		● Low

4.6 / 5 overall

1,148 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.5
12-month avg: 4.6
All-time: 4.6
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Value	Trend	Reviews
P&O CruisesThis company	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.1 out of 5 (good)	3.9 out of 5 (good)	—	1,148
Riviera Travel	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.7 out of 5 (good)	3.0 out of 5 (fair)	—	1,000
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
XO HOTELS AMSTERDAM	4.2 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.5 out of 5 (good)	3.8 out of 5 (good)	—	1,083
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069

Bottom line: P&O Cruises is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.9).

James Bourgerie

1 review

Jul 18, 2025

My recent cruise on P&O’s Arvia was…

My recent cruise on P&O’s Arvia was elevated to unforgettable heights by the exceptional entertainment at the 710 Club, which quickly became the heart and soul of the ship for me. The intimate setting of this venue, combined with the genuine passion of the performers, created a vibrant and welcoming atmosphere that made every visit special. Unlike some cruise bands that seem to perform mechanically, the musicians here exuded a love for their craft that was infectious. They connected with the audience in a way that felt personal and authentic, turning each performance into a shared celebration. Whether it was through their engaging stage presence or the way they encouraged the crowd to join in, you couldn’t help but feel like you were part of something truly memorable. The entertainment manager, Neil Oliver, deserves special recognition for curating such a talented lineup. His ability to assemble a group of performers who consistently delivered high-energy, top-quality shows was impressive, and it’s clear he has a keen eye for talent. One of the standout moments of the entire cruise came when Neil himself took the stage with the Privateers for a lively rendition of *The Devil Went Down to Georgia*. As someone who has loved this song for years and always dreamed of seeing it performed live, I was thrilled by the opportunity to experience it in such an intimate setting. Neil’s performance was skillful and full of energy, perfectly complementing the band’s dynamic vibe. The crowd was swept up in the fiddle-driven excitement, and I found myself grinning from ear to ear, completely immersed in the moment. It was a bucket-list experience that I’ll cherish as one of the defining highlights of the trip. Another group that consistently impressed was the Pulse Band, whose versatility and enthusiasm lit up the Club House night after night. Their ability to seamlessly switch between genres—covering everything from classic hits to modern dance tracks—kept the dance floor buzzing with energy. They brought a contagious joy to their performances, encouraging guests to let loose and join in the fun. Whether you were a dancer or just there to soak in the atmosphere, their sets were a highlight that added to the club’s welcoming vibe. The band’s dedication to keeping the energy high and the crowd engaged was evident, and it made for some truly memorable evenings. The 710 Club itself is a beautifully designed space, with its cozy layout and excellent acoustics creating the perfect backdrop for these performances. It felt like a hidden gem on the Arvia, offering a more intimate alternative to the ship’s larger venues. The combination of talented performers, thoughtful entertainment management, and the club’s unique ambiance made it a standout feature of the cruise. For anyone sailing on Arvia, I highly recommend spending an evening (or several) at the 710 Club—it’s an experience that captures the joy and excitement of live music at its best. P&O has set a high standard with this venue, and it left me with memories that will last long after the cruise ended.

Report

Month	Average	Reviews
May 25	4.6	297
Jun 25	4.6	416
Jul 25	4.5	419
Aug 25	4.1	16

P&O Cruises reviews & trust report

P&O Cruises has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 447 positive reviews

Top complaintsof 47 negative reviews

How it compares

Reviews

Customer reviews (1,148)

Britannia, a joy

Crew very friendly

Luxury and spectacular scenery.

Northern Europe 2025

P&O Cruises FAQ

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