Pompeii Surgical Center is a medical facility that provides outpatient surgical procedures and related healthcare services. The center likely offers various surgical specialties in an ambulatory setting, allowing patients to receive treatment and return home the same day. As a surgical center, it would typically maintain operating rooms and recovery areas staffed by qualified medical professionals.
Reviewers generally express satisfaction with Pompeii Surgical Center, highlighting the professional staff, clean and modern facility, and successful surgical outcomes. Many customers appreciate the knowledgeable and caring team, noting that their experiences from consultation to recovery are positive and exceed expectations.
However, some reviews indicate areas for improvement, particularly in customer service and administrative efficiency. A few consumers report disappointing experiences with billing issues and communication, suggesting that the administrative side does not match the quality of medical care. While the results and professionalism are often praised, the high costs and occasional organizational challenges at the front desk are mentioned as drawbacks.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
12 reviews of Pompeii Surgical Center. Filter by what matters to you.
11 months ago
Had my procedure done here last month and couldn't be happier with the results. The staff was professional, the facility was spotless, and Dr. Martinez explained everything thoroughly. Recovery has be... See more
11 months ago
Was nervous about the procedure but the team here made everything so comfortable. They explained each step, checked on me frequently, and the results are better than I hoped for. Worth every penny.
11 months ago
Quality care and skilled surgeons, but definitely expensive. The consultation was thorough and they answered all my questions. Scheduling was easy and the facility is modern.
11 months ago
Fantastic experience from consultation to recovery. The team is knowledgeable, caring, and truly invested in patient outcomes. Facility is beautiful and well-maintained.
Quick answers to the questions people ask most.
We offer a wide range of outpatient surgical procedures including orthopedic, general surgery, ophthalmology, and pain management procedures. Our board-certified surgeons specialize in minimally invasive techniques when appropriate. Please contact us to discuss your specific surgical needs.
Our surgical center typically operates Monday through Friday from 6:00 AM to 6:00 PM. Specific procedure times vary based on scheduling and surgeon availability. Please call our scheduling department for exact appointment times.
You can schedule a procedure by calling our main office number or having your physician's office contact us directly. We'll need your insurance information, medical history, and a referral from your doctor. Our scheduling team will work with you to find a convenient date and time.
We accept most major insurance plans including Medicare and Medicaid. Coverage varies by procedure and individual plan benefits. Please contact our billing department with your specific insurance information to verify coverage before your procedure.
Yes, most procedures require a referral from your primary care physician or specialist. Your referring doctor will provide necessary medical records and coordinate your care with our surgical team. Some insurance plans also require pre-authorization for surgical procedures.
Arrive at your scheduled time and bring a valid ID, insurance cards, and any required co-payments. You'll complete pre-operative paperwork and meet with your surgical team. Most outpatient procedures allow you to go home the same day with a responsible adult driver.
Yes, we provide free parking for patients and their families in our dedicated parking lot. The facility is easily accessible with handicap parking spaces available near the main entrance. Valet parking may be available for certain procedures.
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Had my procedure done here last month and couldn't be happier with the results. The staff was professional, the facility was spotless, and Dr. Martinez explained everything thoroughly. Recovery has been smooth and I'm already seeing great results.
Was nervous about the procedure but the team here made everything so comfortable. They explained each step, checked on me frequently, and the results are better than I hoped for. Worth every penny.
Quality care and skilled surgeons, but definitely expensive. The consultation was thorough and they answered all my questions. Scheduling was easy and the facility is modern.
Fantastic experience from consultation to recovery. The team is knowledgeable, caring, and truly invested in patient outcomes. Facility is beautiful and well-maintained.
Professional staff, clean environment, and excellent surgical results. The only minor complaint is parking can be challenging during busy hours. Otherwise, very satisfied with my care.
Dr. Thompson is clearly experienced and skilled. The procedure went exactly as planned and healing has been faster than anticipated. Would definitely return if needed.
The surgery was successful and staff was competent, but nothing really stood out as exceptional. For the cost, I expected a more personalized experience. Still would recommend for the medical expertise.
While the medical care was adequate, the administrative side needs work. Billing issues took weeks to resolve and phone calls weren't returned promptly. Expected better for the premium pricing.
Happy with my surgical outcome but the communication could be better. Had to call multiple times to get updates on my pre-op instructions. The actual procedure day went smoothly though.
The surgery went well and I'm happy with the outcome, but the wait times were longer than expected. Front desk staff could be more organized - had to repeat my information multiple times. Overall satisfied though.
Clean, modern facility with state-of-the-art equipment. The surgical team was incredibly professional and made me feel comfortable throughout the entire process.
From my initial consultation to post-op follow-ups, every interaction has been exceptional. The nursing staff is compassionate and knowledgeable. The surgeon took time to address all my concerns and the results exceeded my expectations. Highly recommend this center.
We follow all CDC and state health department guidelines for surgical facilities. This includes health screenings, mask requirements, enhanced cleaning protocols, and limited visitor policies. Please call ahead to confirm current visitor restrictions and safety requirements.
Yes, we have a comfortable waiting area for family members and friends. Due to space limitations and current health guidelines, we may limit the number of visitors per patient. Your family will receive updates on your procedure status from our staff.
You'll receive detailed written post-operative instructions before leaving the facility. Our nursing staff will review all care instructions, medications, and follow-up appointments with you and your caregiver. We also provide a 24-hour contact number for any post-surgical questions or concerns.
Pompeii Surgical Center is a medical facility that provides outpatient surgical procedures and related healthcare services. The center likely offers various surgical specialties in an ambulatory setting, allowing patients to receive treatment and return home the same day. As a surgical center, it would typically maintain operating rooms and recovery areas staffed by qualified medical professionals.
