Instant response for an order I needed…
Instant response for an order I needed to return.

Prestige Medical Supply is an online retail store specializing in high-quality diabetic supplies. The company offers a wide range of products essential for effective diabetes management, including continuous glucose monitoring systems, diabetic test strips, insulin pump supplies, and various syringes. Customers can find a variety of items designed to meet their specific health needs, ensuring they have access to the tools required for daily diabetes care. Targeting individuals managing diabetes, as well as caregivers, Prestige Medical Supply aims to provide reliable products at competitive prices. With a focus on customer convenience, the company offers free shipping on orders over $50, making it easier for customers to obtain the supplies they need. Their user-friendly website also features a blog and a customer service section to assist with inquiries and order tracking, enhancing the overall shopping experience.
Reviewers of Prestige Medical Supply express a mix of satisfaction and frustration. Many customers appreciate the ease of placing orders and the fast delivery, with several noting that their items arrived sooner than expected.
Positive experiences highlight excellent service and reasonable prices for critical medical supplies. However, there are significant complaints regarding order accuracy and shipping delays. Numerous consumers report receiving incorrect items or experiencing late deliveries, which can be particularly problematic for those needing medical supplies promptly. Some also mention difficulties in reaching customer service for assistance. Overall, while many find the ordering process straightforward and the service commendable, the issues with order fulfillment and shipping times detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 65 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.5 | 2 |
| Jul 24 | 5.0 | 2 |
| Aug 24 | 4.4 | 5 |
| Sep 24 | 4.7 | 3 |
| Oct 24 | 4.3 | 4 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 3.7 | 3 |
| May 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
“good price fast delivery”
“Shipping times are critical”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 2.9 out of 5 (fair) | 3.6 out of 5 (good) | 4.9 out of 5 (good) | −29% | 65 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Prestige Medical Supply is #4 of 5 on overall rating in this group. On delivery, PRO Test scores higher (5.0 vs 2.9).
65 reviews of Prestige Medical Supply. Filter by what matters to you.
Over a year ago
Instant response for an order I needed to return.
Over a year ago
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further dela... See more
Over a year ago
It was easy to place and receive order
Over a year ago
Did not get delivery on time need to return no use now
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 32% are 1–2★.
Instant response for an order I needed to return.
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further delayed.
It was easy to place and receive order
Did not get delivery on time need to return no use now
You had the product that I wanted at a reasonable price Delivery time was good
Your shipping was in a very timely manner. I got my insulin pods much sooner than expected. Although, they are about $60 more than one company that I recently discovered. Overall, I was very satisfied with my experience with your company.
Shipping times are critical...I didnt pay 45 dollars for shipping of one sensor to have it arrive 4 days later.....
No he recibido mi pedido.
I received my medical equipment 3 days late following my surgery. They don't answer phones and have no idea what's going on
The interaction was not overly complex, the offerings were clearly presented, and the asking price for critical diabetes supplies was very attractive, including their very helpful subscription discount. Thanks!
it arrived on time and well packed
Company has been very helpful to me .
I have had a Prestige Medical BP cuff for years but the calibration on the gauge started to fail. I contacted custom service and they were great. I had a new gauge in a week.
I ordered BD Nano Pen Needles 100 ct. But my box only had 90 pens.
I’m excited to find good service
I ordered my blood glucose meter, but I mistakenly provided the wrong address. Of course, I was really looking forward to it and was quite upset when it didn't arrive. But the store's kind staff helped me track down my package! And now I'm happy with my blood sugar monitor! Thank you for your help and patience!
The order was received in a timely matter.
Prestige Medical Supply is an online retail store specializing in high-quality diabetic supplies. The company offers a wide range of products essential for effective diabetes management, including continuous glucose monitoring systems, diabetic test strips, insulin pump supplies, and various syringes. Customers can find a variety of items designed to meet their specific health needs, ensuring they have access to the tools required for daily diabetes care. Targeting individuals managing diabetes, as well as caregivers, Prestige Medical Supply aims to provide reliable products at competitive prices. With a focus on customer convenience, the company offers free shipping on orders over $50, making it easier for customers to obtain the supplies they need. Their user-friendly website also features a blog and a customer service section to assist with inquiries and order tracking, enhancing the overall shopping experience.
This profile hasn't been claimed by the business owner.