"A" for ideation, but a "D" for delivery. Very complex and confusing to implement.
PriceLabs has very ambitious goals to help AirBNB hosts optimize pricing, but the platform is too complex to help non-technical hosts. Communication from the company under the guise of "support" is mostly self-focused and self-serving, with way too much "inside baseball" content to be useful. Additionally, they seem to be an adolescent company that has fallen in love with being a startup, which really holds them back. And while I applaud the depth and breadth of their tools, with this depth comes complexity and this complexity makes the system very frustrating for a non technologist to use. There is no way I will pay someone to implement a tool like this as a consultant; if I cannot use the tool as an owner-operator, then it doesn't work for me. I hope that PriceLabs can work through their many challenges, as it is a good concept in theory. They get an "A" for ideation, but a "D" for delivery.
