PriceLabs is a revenue management and dynamic pricing platform designed specifically for the vacation rental market. Catering to Airbnb, Vrbo, and other short-term rental owners, property managers, and hotels, PriceLabs offers tools that optimize pricing strategies to enhance revenue and occupancy rates. The platform operates on a global scale, serving over 500,000 properties across more than 150 countries, making it a versatile solution for various types of accommodations, including BnBs, apart-hotels, and serviced apartments. PriceLabs enables users to leverage data-driven insights to make informed pricing decisions, helping them adapt to market fluctuations and seasonal trends. The company provides a 30-day free trial with no credit card required, allowing potential customers to experience the benefits of its services before committing. With a focus on improving revenue management for vacation rentals, PriceLabs is trusted by over 60,000 hosts and property managers seeking to enhance their rental performance.
PriceLabs receives high praise for its powerful pricing tool and responsive support, with many users highlighting its ability to optimize revenue and simplify pricing strategies for short-term rentals. Reviewers appreciate the extensive features and customization options available, which can significantly enhance occupancy rates.
However, some customers express frustration with the service, citing issues such as a lack of effective support and difficulties in canceling trials or removing PriceLabs' pricing from their calendars. While many find the platform indispensable and easy to use after initial adjustments, others feel overwhelmed by its complexity. Overall, PriceLabs is seen as a valuable resource for pricing management, though there are notable concerns regarding customer service and user experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.8 | 4 |
| Jun 25 | 3.3 | 3 |
| Jul 25 | — | 0 |
| Aug 25 | 4.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Especially if you're feeding prices to multiple PMS or OTAs, it is even greater”
“Terrible website and presence of No app, the service is too expensive and outdated for today's Day and age”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.1 out of 5 (good) | — | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.6 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: PriceLabs is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.1).
60 reviews of PriceLabs. Filter by what matters to you.
So far we have only had one booking as a result of the pricing by price labs. Not worried about it at this stage because we have been fully booked and villa not available to take advantage of the new pricing. Service has been outstanding.
Good tool for setting your pricing. Unfortunately not all features are available depending on who you use for a PMS. For example, you cannot set discounts for varying lengths of stay which would be quite useful.
Quick answers to the questions people ask most.
Yes, PriceLabs is a legitimate company with numerous verified reviews. They have a strong reputation for providing valuable pricing tools, as reflected in their positive ratings and customer experiences.
No, PriceLabs is not a scam. The platform has a significant number of verified reviews that highlight customer satisfaction and effective support, demonstrating reliability and safety in using their services.
PriceLabs offers dynamic pricing tools for short-term rentals, helping property owners optimize their pricing strategy. Their features are designed to simplify revenue management and enhance occupancy rates.
PriceLabs typically offers subscription-based pricing for their services. Specific payment methods may vary, so it is best to check their website for the most current options.
You can reach PriceLabs' customer support through their website, where they provide options for email and live chat. Many users have praised their responsive support team.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
PriceLabs is a revenue management and dynamic pricing platform designed specifically for the vacation rental market. Catering to Airbnb, Vrbo, and other short-term rental owners, property managers, and hotels, PriceLabs offers tools that optimize pricing strategies to enhance revenue and occupancy rates. The platform operates on a global scale, serving over 500,000 properties across more than 150 countries, making it a versatile solution for various types of accommodations, including BnBs, apart-hotels, and serviced apartments. PriceLabs enables users to leverage data-driven insights to make informed pricing decisions, helping them adapt to market fluctuations and seasonal trends. The company provides a 30-day free trial with no credit card required, allowing potential customers to experience the benefits of its services before committing. With a focus on improving revenue management for vacation rentals, PriceLabs is trusted by over 60,000 hosts and property managers seeking to enhance their rental performance.
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