I great customersupport!
I had a great experience with the customer support. I got an awnswer after less then 5 minutes and everything went well.

PRO Test is a company specializing in drug testing kits designed for the identification and purity testing of over 800 psychoactive substances. Their product range includes various test kits such as Fentanyl Test Strips, MDMA identification kits, and reagent test kits, all aimed at providing users with reliable tools for harm reduction and safe substance use. Each kit is designed for easy use and comes with accessories to support accurate testing. The company targets individuals seeking to ensure the safety of their substances, as well as those interested in harm reduction practices. PRO Test emphasizes discretion in packaging and offers daily dispatch with options for free shipping. With a commitment to customer support and a 30-day return policy, PRO Test aims to provide valuable resources for informed decision-making in the realm of drug use.
PRO Test receives overwhelmingly positive feedback for its high-quality test kits and excellent customer service. Reviewers frequently highlight the speed of shipping and the effectiveness of the products, noting that the kits react as intended and come with useful information.
Many customers appreciate the prompt responses from the support team, often receiving answers to their inquiries in under five minutes. However, a small number of reviews express concerns about trustworthiness, specifically mentioning issues related to law enforcement collaborations that some feel are not transparently communicated. Despite these criticisms, the majority of consumers report a great experience overall, emphasizing the professionalism and reliability of the service. Overall, PRO Test is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 51 | 100% | ● High |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 1.0 | 2 |
| May 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 51 most recent reviews.
“Also great customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.6 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PRO Test is #3 of 5 on overall rating in this group.
51 reviews of PRO Test. Filter by what matters to you.
I had a great experience with the customer support. I got an awnswer after less then 5 minutes and everything went well.
Bought a test kit because I had a suspicious drug in my hands, they provided all the information and test kits I needed to identify that drug. Very gratefull of their dedication and their kits.
They stopped producing dual kits before removing it from their website so that they had to mail me long after my order to tell me my dual kit order was impossible
Helpful support
very good price, quick delivery and really good quality - whole kit arrived in a nice box with everything needed.
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All was good, one reagent was not working, I writed to them and they sent me a good one :)
had to become part of Fernando 'Doctor X' Caudevilla and Nuria Calzada law enforcement collaboration that they cover up with terms like harm reduction and evidence based drug policy. never left Energy Control just killing it slowly because kykeon analytics is setup to make, money. have a really good look into them and the affiliations they have with LEAP(law enforcement action partnership) Nuria is a board member. they are informants who share information with law enforcenment and your company now encourages people to send drugs in the mail to be tested by them. 2015 wired.com interview with energy control lab tech says they work with police. European Monitoring Centre for Drugs and Drug Addiction’s who they also provide information too has a complete law enforcement component that focuses on many but one being online drug sales, methods, routes, purity, purchase point. HARM REDUCTION MORE LIKE UNDERCOVER POLICING.
I had a great experience with the customer support. I got an awnswer after less then 5 minutes and everything went well.
I didn't know them at all. I order a kit and some individual tests. In my kit there were a small part missing. I notified/reported them and they send me that piece missing. It was very profesional. Kit and tests run quite good. But this post-sale help IS what i find more good.
Das Full Reagent Test Kit ist super, Preis Leistung spitze, bei Fragen wurde super schnell geantwortet und alles zur Zufriedenheit 👍🏻
Good items and service. Free delivery. One reagent was spoiled after 2.5 months. And they sent me the same one. Very responsible seller. They also offered me one free reagent as an apology. I definitely recommend the company. Don't forget about your health :)
Helpful support
Great products at great price! Ordered a full reagent test kit - everything you need to test any substance. Customer service is outstanding. Highly recommend this company.
PRO Test is a company specializing in drug testing kits designed for the identification and purity testing of over 800 psychoactive substances. Their product range includes various test kits such as Fentanyl Test Strips, MDMA identification kits, and reagent test kits, all aimed at providing users with reliable tools for harm reduction and safe substance use. Each kit is designed for easy use and comes with accessories to support accurate testing. The company targets individuals seeking to ensure the safety of their substances, as well as those interested in harm reduction practices. PRO Test emphasizes discretion in packaging and offers daily dispatch with options for free shipping. With a commitment to customer support and a 30-day return policy, PRO Test aims to provide valuable resources for informed decision-making in the realm of drug use.
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