Kai Dental is a private dental clinic located in London, providing a wide range of dental services to patients seeking quality oral care. Led by Dr. Jeet Parekh, the clinic offers treatments that encompass cosmetic dentistry, general dentistry, and orthodontics. Services include porcelain veneers, dental bridges, implants, teeth whitening, root canal therapy, and orthodontic solutions such as fixed braces and Invisalign.
Targeting individuals and families in London, Kai Dental is dedicated to delivering an exceptional patient experience through a carefully selected team of dental professionals. The clinic addresses a variety of dental concerns, including missing teeth, gum disease, and orthodontic issues. With an emphasis on patient care and comprehensive dental solutions, Kai Dental aims to meet the needs of diverse clientele in the area.
Kai Dental receives a mix of feedback from its patients, showcasing both commendable service and notable concerns. Many reviewers praise the clinic for its modern environment and professional staff, highlighting the smooth experiences with treatments like Invisalign and the welcoming atmosphere created by team members such as Dr.
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Jeet Parekh and Kerri & Sarah. Customers appreciate the quality of care and the thoroughness of the dental work provided. However, a significant number of complaints arise regarding appointment scheduling and perceived dishonesty, with some patients alleging unnecessary treatments and rude service. Issues with appointment cancellations and long wait times also contribute to dissatisfaction. Overall, while many patients have had positive experiences, the negative feedback regarding service and trustworthiness cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
10
100%
● Low
3.8 / 5 overall
=
10 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
4.2
All-time
3.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
1.0
1
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
5.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
Top praiseof 7 positive reviews
Professionalism43%
3 mentions
Friendly staff29%
2 mentions
Helpful support29%
2 mentions
Customer service29%
2 mentions
“Jeet Parekh at Kai Dental made my Invisalign journey smooth, easy, and stress-free”
On “Professionalism” · Apr 26, 2025
Top complaintsof 3 negative reviews
Charges67%
2 mentions
Customer service67%
2 mentions
“Was told I had multiple cavities and attempted to charge me hundreds of pounds but was sceptical and went to a better...”
On “Charges” · May 8, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
Overall rating and review count for this company and similar companies
Dr. Jeet Parekh at Kai Dental made my Invisalign journey smooth, easy, and stress-free.
The clinic is modern, welcoming, and the whole team is incredibly professional.
I highly recommend Kai Dental fo... See more
Really friendly, top-notch dental clinic right in Bayswater
I recently had a consultation with Jeet Parekh, the orthodontist. I've been concerned about work I was having done, and needed to get another opinion. The entire process from the first phone call, was... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dr. Jeet Parekh at Kai Dental made my Invisalign journey smooth, easy, and stress-free.
The clinic is modern, welcoming, and the whole team is incredibly professional.
I highly recommend Kai Dental for anyone considering Invisalign treatment!
Really friendly, top-notch dental clinic right in Bayswater
I recently had a consultation with Jeet Parekh, the orthodontist. I've been concerned about work I was having done, and needed to get another opinion. The entire process from the first phone call, was handled exceptionally well. Firstly, Sarah was warm, helpful, and utterly professional. She booked me in and talked through it all with me. The clinic was beautiful, and extremely well- equipped, especially compared to a previous orthodontic consultation I experienced.
Jeet was very very thorough, and reassuringly knowledgeable. He explained the issues with my teeth, and how to best resolve them, in ways that made perfect sense and which had not previously been explained to me (by another clinician). The clinic made use of really helpful visual technology, and also have access to an unusual range of aligners and also braces, so there were different options to suit the circumstances, the pocket, and my preference. I absolutely knew I was in the best hands.
This is a fantastic clinic, and a really good find, I feel confident in highly recommending them.
Frauds. Was told I had multiple cavities and attempted to charge me hundreds of pounds but was sceptical and went to a better dentist and was told I had nothing wrong with my teeth. Scammers and also very rude service. Never going back.
Appalling service.
They booked me an appointment one month after I called. They charged me £23.80 for having an appointment for dental treatment then they cancelled it. When I finally saw the dentist he only did a check up and refused to do the simple procedure on my tooth that I originally came to do. They instead wanted to make another appointment so that they could charge me again. These crooks did not want to return money and have not answered to the complaint I made.
I took my daughter for the first time as her usual dentist is only taking private paitients. DR Nahlu and Danillia were so welcoming and made my daughter feel at ease, very informative, amazing service and will move my daughter and I there permanently. Thank you
I wrote a bad review but it was for Queensway Dental at 82 Queensway. This is 32 Queensway. My apologies
I wrote a bad review in error for this practice. The dentist I went to was at 82 Queensway this dentist is at 32 Queensway.
I have never been to this dentist.
My apologizes.
Joanna Grant
Really good experience overall - the staff were extremely helpful and produced great results. I would not hesitate to recommend this practice to anyone.
I was so impressed by my recent visit to Queensway Dental that I had to write this review! Everyone at the practice was so friendly including the receptionist, the nurse and my dentist. My dentist took the time to talk me through all aspects of my treatment and immediately made me feel so comfortable. I cannot recommend this practice enough.
Kai Dental is a private dental clinic located in London, providing a wide range of dental services to patients seeking quality oral care. Led by Dr. Jeet Parekh, the clinic offers treatments that encompass cosmetic dentistry, general dentistry, and orthodontics. Services include porcelain veneers, dental bridges, implants, teeth whitening, root canal therapy, and orthodontic solutions such as fixed braces and Invisalign.
Targeting individuals and families in London, Kai Dental is dedicated to delivering an exceptional patient experience through a carefully selected team of dental professionals. The clinic addresses a variety of dental concerns, including missing teeth, gum disease, and orthodontic issues. With an emphasis on patient care and comprehensive dental solutions, Kai Dental aims to meet the needs of diverse clientele in the area.