Radiance Renewable Energy Solutions reviews & trust report
Radiance Renewable Energy Solutions is a Cumbria-based company specializing in solar energy and green energy solutions for both domestic and commercial customers across the UK. The company offers a comprehensive range of services, including solar panel installation, battery storage solutions, and electric vehicle (EV) charger installations. With a focus on delivering high-quality workmanship and realistic performance promises, Radiance aims to meet the specific energy needs of its clients.
The company is known for its commitment to customer service, providing thorough support before, during, and after installation. Customers appreciate Radiance's transparent communication and fair pricing, which reflects a dedication to fostering long-term satisfaction. By prioritizing a personable approach and ensuring reliable after-sales assistance, Radiance Renewable Energy Solutions distinguishes itself from larger national firms in the renewable energy sector.
Radiance Renewable Energy Solutions has a positive customer experience.
Radiance Renewable Energy Solutions receives overwhelmingly positive feedback from customers, highlighting their exceptional installation services and knowledgeable staff. Reviewers frequently commend the team, particularly Jonny and Stuart, for their professionalism, problem-solving skills, and ability to handle complex installations with ease.
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Many appreciate the company's responsiveness, noting quick replies to inquiries and thorough guidance throughout the process. Customers report satisfaction with the quality of the solar systems installed, emphasizing their efficiency and the overall value provided. The installation process is described as smooth and well-organized, with workers being pleasant and tidy. With no significant complaints noted, Radiance stands out as a highly recommended choice for solar energy solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
60
100%
+0.5
● Low
4.9 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0▲ 0.5
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
3
Aug 24
5.0
2
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
3
Dec 24
5.0
2
Jan 25
—
0
Feb 25
5.0
1
Mar 25
4.3
3
Apr 25
—
0
May 25
5.0
4
Jun 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 59 positive reviews
Customer service39%
23 mentions
Professionalism27%
16 mentions
Fast & efficient22%
13 mentions
Friendly staff20%
12 mentions
“Highly knowledgeable and professional company”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
Overall rating and review count for this company and similar companies
The guys from Radiance were just amazing, Jonny and Stuart were knowledgeable, inclusive, problem solvers and clearly technical experts. The whole process from initial engagement to full system instal... See more
Just had inset solar panels, inverter and battery installed by Radiance.
They have been a good company to deal with through the whole process of specification contract and installation.
Unlike some ot... See more
Highly knowledgeable and professional company. My installation was very big but they handled it and all the arising problems with ease. MCS certified and insurance backed guarantee means you have a pr... See more
Brilliant company, with really pleasant and tidy workers.
Really good value and the system is working really well. They also respond to queries and concerns promptly and ensure the customer is compl... See more
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The guys from Radiance were just amazing, Jonny and Stuart were knowledgeable, inclusive, problem solvers and clearly technical experts. The whole process from initial engagement to full system installed and commissioned was stress and problem free. The quality of the work has been very high on the installation.
Just had inset solar panels, inverter and battery installed by Radiance.
They have been a good company to deal with through the whole process of specification contract and installation.
Unlike some other companies that provided quotes they went to some trouble to devise a system that did what I wanted it to and at reasonable cost.
Installation was efficient and trouble free, and the system is now working well.
Highly knowledgeable and professional company. My installation was very big but they handled it and all the arising problems with ease. MCS certified and insurance backed guarantee means you have a premium service. Absolutely no faults with my install and a highly competent team who are credit to the business owners. You get what you pay for and this is technical competence,workmanship capability,reliability,good communication,fast query response and responsive post install follow up. I highly recommend this company.
Brilliant company, with really pleasant and tidy workers.
Really good value and the system is working really well. They also respond to queries and concerns promptly and ensure the customer is completely happy with the work. We would highly recommend.
Great service from start to end. Everything was done very professionally and the workmen were pleasant to have at our house. Our new panels are working very efficiently. I would definitely recommend Radiance Renewable Energy Systems.
Radiance Renewable Energy Solutions provided satisfactory service for our solar installation. Stuart and Jonny guided us through the process, offering clear information and responsive communication. The workforce was polite and efficient, though there were minor challenges during fitting. The system is running, and we’re seeing some savings. Overall, a decent experience but room for improvement.
Quick response to enquiry. Site visit within 24 hours, followed by detailed quotation. Kept informed on installation dates to suit me, and the works were carried out by friendly and professional installers.
First class service!’were a pleasure to deal with…
Radiance were a pleasure to deal with from start to finish! Helpful and pleasant they kept to the timetable, did a first class job and gave great after sales support. Highly recommended!
From start to finish10 out of 10 service the all experience…
From start to finish the all experience was first class. From deciding what our requirements were till the end commissioning of the system. All steps were explained including alternative's nothing was forced on us. The lads installing the system were very polite and curtious nothing was too much trouble. I would highly recommend them for anyone considering solar.
Excellent service and workmanship. We were kept well informed all of the way through the process. Work was completed swiftly. We would higly reccommend this company.
I would recommend Radiance Renew without hesitation
I would recommend Radiance Renewable Energy Solutions without hesitation. The service, from the initial consultation to the final handover, was spot on. The installation team were polite and considerate. I was very impressed.
The response time to my initial enquiry was amazing considering my previous experiences with other contractors in this area. The whole process from quotation to ordering and through to installation was smooth and rapid with great communication from both Jonny and Stuart. Quality of the workmanship in fitting the battery storage was excellent and I'm now reaping the benefits of the high quality brand of battery and inverter they offer at very competitive prices. Also installed was an EV charger which connects direct to Octopus intelligent Go giving me a superb electricity tarif, thanks again to the brand and quality of the kit supplied. The team really did go the extra mile to make sure the job was completed on time and to my satisfaction. Thanks to Jonny, Stuart and Bob
Jonny made a prompt site visit after our enquiry regarding potentially installing solar power to our home. He gave us his best advice regarding what he thought would suit the size of our south facing roof with the ability to store power generated and to import at cheap rates when required. He designed a bespoke system to give us the best solar and battery storage system at a reasonable price. We also wanted to use a local company using local labour. Once the order was place and the necessary permission obtained to export power the installation was completed professionally and with minimal disruption to our home. Very satisfied and even excited to generate our own power and to use the storage battery to save on energy costs. We highly recommend Radiance and advise anyone comparing quotes to make sure they understand what is being offered particularly with battery storage and the capacity of the rectifier.
Knowledgeable, patient, respectful and tidy workers. They gave a very competitive quote and suitable recommendations for our needs. I wouldn’t hesitate to recommend this company
Radiance Renewable Energy Solutions have just installing a Solar Panel and Battery system on my bungalow. I've been very happy with all aspects of dealing with this company. It was only 3 months between first contacting them for a quotation to completion of the job. Its also been completed exactly as I requested and working exactly as I wanted it to. The initial quote had costed options that could be added if needed, including estimated pay back times and probable solar generation for my location. This made it possible for me to alter the initial quote and have the exact set up that best suited me. I've now got a set up that supplies me enough electric even on cloudy days and haven't had to buy from the grid since commissioning. I would definitely use this company again and recommend them.
The team at Radiance are fantastic, Stuart and Jonny were very responsive and answered our questions quickly. They worked closely with us to ensure that we had the right package that suited our needs and costs. The fitting was well organised and the team that fitted were polite, helpful and efficient. We are delighted with the outcome - and are already saving on our energy costs!
Quick to respond to our initial enquiry, careful to consider what would work best for us, helpful and clear information provided verbally and in documentation. Excellent communication and quick responses to questions. All the workforce were hard working, polite, friendly and helpful. Flexible when something needed to be altered, with the attitude of making sure it was right for us. They stayed cheerful and positive whilst working in difficult weather conditions. Trustworthy, reliable, efficient, knowledgeable and skilled. Would absolutely recommend (and have done so).
Jonny and Stuart are knowledgeable and helpful. Throughout the planning process they made everything clear - about what will happen and how long it will take, and what the benefits will be. Their crew were professional and did a great job, tidied up after themselves, and finished a day early. The system is up and running with no problems.
Radiance Renewable Energy Solutions is a Cumbria-based company specializing in solar energy and green energy solutions for both domestic and commercial customers across the UK. The company offers a comprehensive range of services, including solar panel installation, battery storage solutions, and electric vehicle (EV) charger installations. With a focus on delivering high-quality workmanship and realistic performance promises, Radiance aims to meet the specific energy needs of its clients.
The company is known for its commitment to customer service, providing thorough support before, during, and after installation. Customers appreciate Radiance's transparent communication and fair pricing, which reflects a dedication to fostering long-term satisfaction. By prioritizing a personable approach and ensuring reliable after-sales assistance, Radiance Renewable Energy Solutions distinguishes itself from larger national firms in the renewable energy sector.