Radiance Renewable Energy Solutions reviews & trust report
Radiance Renewable Energy Solutions is a Cumbria-based company specializing in solar energy and green energy solutions for both domestic and commercial customers across the UK. The company offers a comprehensive range of services, including solar panel installation, battery storage solutions, and electric vehicle (EV) charger installations. With a focus on delivering high-quality workmanship and realistic performance promises, Radiance aims to meet the specific energy needs of its clients.
The company is known for its commitment to customer service, providing thorough support before, during, and after installation. Customers appreciate Radiance's transparent communication and fair pricing, which reflects a dedication to fostering long-term satisfaction. By prioritizing a personable approach and ensuring reliable after-sales assistance, Radiance Renewable Energy Solutions distinguishes itself from larger national firms in the renewable energy sector.
Radiance Renewable Energy Solutions has a positive customer experience.
Radiance Renewable Energy Solutions receives overwhelmingly positive feedback from customers, highlighting their exceptional installation services and knowledgeable staff. Reviewers frequently commend the team, particularly Jonny and Stuart, for their professionalism, problem-solving skills, and ability to handle complex installations with ease.
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Many appreciate the company's responsiveness, noting quick replies to inquiries and thorough guidance throughout the process. Customers report satisfaction with the quality of the solar systems installed, emphasizing their efficiency and the overall value provided. The installation process is described as smooth and well-organized, with workers being pleasant and tidy. With no significant complaints noted, Radiance stands out as a highly recommended choice for solar energy solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
60
100%
+0.5
● Low
4.9 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0▲ 0.5
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
3
Aug 24
5.0
2
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
3
Dec 24
5.0
2
Jan 25
—
0
Feb 25
5.0
1
Mar 25
4.3
3
Apr 25
—
0
May 25
5.0
4
Jun 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 59 positive reviews
Customer service39%
23 mentions
Professionalism27%
16 mentions
Fast & efficient22%
13 mentions
Friendly staff20%
12 mentions
“Highly knowledgeable and professional company”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
Overall rating and review count for this company and similar companies
GREAT COMPANY!
Asked Radiance to come and sort out a battery storage system that had been badly installed by another company that had never worked correctly.
Stuart and Johnny were very honest and informative and got it working correctly !
I would recommend this company to anyone!
THANK YOU RADIANCE!
Professional and thorough constant to finish. Friendly and informative. The whole thing didn’t take long at all. High quality finish too. All round good experience.
Local company with a good reputation for workmanship. Good communication with a willingness to explain the detail in simple terms. Good proposals at the beginning. Everyone is friendly, effective and efficient.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The team at Radiance provided excellent service with our new solar PV installation. Using high quality products. The whole team were polite, respectful at all times and delivered a quality service. I would highly recommend them.
From the start of the process we received great advice on the equipment needed and benefits that we should see from a PV and battery storage installation. The Team doing the installation are a credit to the Business. Polite, hardworking and professional throughout. Really happy with the end result.
Very happy to recommend Radiance for your solar installation needs.
Realistic and honest assessments, excellant communications on progress, times etc. Adaptable to the unforseen 'hiccups' - cheerful, tidy very professional.
Amongst, if not the best for solar and battery advice and installation in Cumbria.
Thanks guys Jim
The team at Radiance have been great from the start, from coming out to quote, making adjustments to suit our needs to staying late on a Friday to make sure we were watertight for a forecast storm ☔️ We’re really happy with our panel and battery system!
Very impressed with the whole process from the initial contact to completion. From first contact to the fitting of the solar panels and removal of the scaffold all carried out within 2 months. Definitely recommended.
Fantastic service from start to finish. Consultation explained my options in layman’s terms. Workforce were conscientious and professional throughout, and the standard of work couldn’t be faulted.
Firstly, I liked the range of products they offered. In particular the flush fitting solar panels, which several other companies I contacted never even mentioned.
I never felt pressured into buying.
Although there were weather issues which delayed the start of the job, they kept me updated.
The workmen were respectful of my property. They continued working despite periods of inclement weather.
I am very pleased with the workmanship and the unobtrusive appearance of the panels.
I would definitely recommend this company.
Prompt and reliable solar installations from a family business
The family team at Radiance provided a smooth and hassle-free experience from quotation through to handover of our new solar PV installation. With all trades in-house there were no delays due to third parties and all work was carried out promptly to a high standard.
I’d been considering solar and battery for a while and contacted a few of the ‘big’ name but I wasn’t happy with the remote quotes and no prior site visits. So after a little research I contacted Radiance for a quote they came out when they said they would, fully explained the quote and work and were very reasonably priced. The job was done quickly and efficiently in a couple of days. I am delighted with the results don’t pass these guys buy. Have a look at there social media and get in touch, you won’t be disappointed.
Highly recommend Radiance renewable energy solutions . From quotation to installation . They are professional and the pre installation survey was very detailed showing the full benefits of Solar and storage. Any issues were dealt with promptly and without quibble.
The installation team were extremely hardworking in very hot conditions . Of course you can go with a big Solar installation firm and just be a name on a balance sheet but you will not get a better bespoke service than Radiance. Stay local!
Great communication from start to finish and they took care of all the required paperwork with the DNO. Very competitive quote compared to larger UK companies and a more personal feel dealing with a local installer giving more peace of mind with aftercare. Installation was carried out to a high standard with quality craftmanship. I would highly recommend this company to anyone in Cumbria.
Recommended by a neighbour as retrofit for our barn conversion
Complex solar electric power project involving 2 separate buildings , well explained and cheerfully and promptly undertaken at a competitive price including underground cabling, car charger, back up batteries and emergency off grid capability.
So far electric consumption dropped to standing charge only per day.
A honest and accurate assessment was made of my needs and the suitability of the site. A fair price was given and the installation carried out efficiently and effectively and at the agreed time
A good job done by a local firm
Very professional company with a very pleasant workforce. The installation of the "in roof" pv panels looks well done - 100% satisfied with their workmanship. Just need some sunny weather now!
I would highly recommend Radiance for solar installation.
Radiance Renewable Energy Solutions is a Cumbria-based company specializing in solar energy and green energy solutions for both domestic and commercial customers across the UK. The company offers a comprehensive range of services, including solar panel installation, battery storage solutions, and electric vehicle (EV) charger installations. With a focus on delivering high-quality workmanship and realistic performance promises, Radiance aims to meet the specific energy needs of its clients.
The company is known for its commitment to customer service, providing thorough support before, during, and after installation. Customers appreciate Radiance's transparent communication and fair pricing, which reflects a dedication to fostering long-term satisfaction. By prioritizing a personable approach and ensuring reliable after-sales assistance, Radiance Renewable Energy Solutions distinguishes itself from larger national firms in the renewable energy sector.