Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.0	77	100%		● Low

2.0 / 5 overall

77 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 1.0
12-month avg: 1.1
All-time: 2.0
Category avg: 4.1

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
Ralphs Grocery CompanyThis company	2.0 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	1.7 out of 5 (poor)	1.3 out of 5 (poor)	—	77
RYZE Superfoods	4.6 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	2.9 out of 5 (fair)	1.9 out of 5 (poor)	—	1,000
Pure Pet Food	4.4 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	4.4 out of 5 (good)	—	100
Webbox Pet Food	2.0 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	2.1 out of 5 (poor)	2.1 out of 5 (poor)	−5%	72
Copenhagen Coffee Dealers	4.7 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	—	—	51

Bottom line: Ralphs Grocery Company is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.7).

Emanuela Jaslow

1 review

Jul 13, 2025

Featured

Deep Disappointment with Sushi Quality and Preparation

I'm writing to express my ongoing disappointment with the sushi offerings at your store. For months now, l've been increasingly dissatisfied with the quality, choice of ingredients, and especially the preparation-most notably the way the fish is cut. What was once a reliable and enjoyable sushi experience has consistently declined. Today was especially frustrating. I discovered that Private Selection has now taken over the sushi preparation. There's no longer any trace of the skilled Japanese staff who used to craft the food with care. Instead, it appears that Ralphs workers, only minimally trained, are now handling everything. This change is glaringly obvious in the food. My usual go-to-the Big Wave Poke Bowl with salmon and tuna-was really good in the past but today It lacked essential ingredients, especially avocado, and tasted thrown together. The California Spicy Roll was no better: noticeably smaller, bland, and nowhere near the quality I was used to when it was prepared by the Zenshi sushi chefs. Beyond the taste and quality issues, the overall selection has become incredibly limited. This is more than just a disappointing shift-it feels like you've completely lost what made your sushi offerings special. I know I'm not the only customer who feels this way, and you've likely lost many regulars because of these changes. I truly hope you'll reconsider the direction you're taking with your sushi program. It's a big letdown for those of us who used to count on Ralphs for fresh, flavorful sushi with authentic preparation.

Month	Average	Reviews
Sep 24	2.0	1
Oct 24	1.0	1
Nov 24	1.0	1
Dec 24	1.0	1
Jan 25	1.0	2
Feb 25	1.0	1
Mar 25	—	0
Apr 25	—	0
May 25	—	0
Jun 25	1.0	1
Jul 25	1.0	1

Ralphs Grocery Company reviews & trust report

Ralphs Grocery Company has a poor customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 18 positive reviews

Top complaintsof 58 negative reviews

How it compares

Reviews

See what reviewers are saying

Deep Disappointment with Sushi Quality and Preparation

I purchased 3 books of forever stamps

Stupid idea of digital coupon

Rude dishonest so called sales manager…

Customer reviews (77)

Ralphs Grocery Company FAQ

How can I find out about current deals and discounts at Ralphs?

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Does Ralphs offer a satisfaction guarantee on their sushi and deli offerings?

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What is Ralphs' policy on returns or exchanges?

Alternatives to Ralphs Grocery Company

RYZE Superfoods

Pure Pet Food

Webbox Pet Food

Copenhagen Coffee Dealers

Food

Burger King

The CrowdTrust Experience⭐

Deep Disappointment with Sushi Quality and Preparation

I purchased 3 books of forever stamps

Stupid idea of digital coupon

Rude dishonest so called sales manager…

Re: Oralia

Terrible store

Constant overcharging, coupons don’t work often, staff are rude

Ralph's is not "fresh for everyone" as…

The girl in the Deli section has an…

I usually shop at Vons or Trader Joes.

Assault and Battery at Ralphs

Every time I go to Ralph’s I always get…

Take a tour of the meat department, I dare you.

Ralph’s is ripping off customers

There is a weirdo that works in the…

Store 81

I'm a long time customer by Ralphs

The customer service is very poor

I love shopping at Ralph's and what I…

Find a different way to shop at Ralph’s

About Ralphs Grocery Company

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