RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
The extra money we had to pay after paying the rent was ridiculous. They charge $600 for a cleaning fee. The communications is horrible and I would never go through this company or use this company even as an owner. The owners lose money because of the ridiculous fees they charge you after paying the rent. I’m sure many people just closed the window.
No issues! The booking experience was very smooth.
This company is great to work with. Very easy reservations.
All the info regarding the booking was concise and easy to follow.No complications made for a smooth experience. Follow up was provided to complete the booking
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ホテルではなくコンドミニアムなので仕方ないとは思いますが、予約手続きなどが煩雑です。英語が堪能であればいいですが、苦手な人も多いので、もう少し日本語対応でわかりやすい手続きであれば有難いです。
RedAwning Vacation rentals has been very professional but I have yet not stayed at the location.
We loved the layout. It was the perfect size as a base for our small family reunion. My 97 yr old mom had no issues moving around with her walker. The deck was great for everyone to sit and chat about old times. Would have loved to have grill tools available and a sponge or dish cloth for cleaning up. We were able to source those and it didn't impact our experience.
It was easy to book. The pictures are great. We can’t wait to come stay.
TODAY IS THE DAY OF MY EVENT! I find out TODAY not the day I booked and PAID in FULL that I now have to pay an additional $600 in which $100 will be refunded…..majority of the details on this listing IS UNTRUE the host called me today at 11am (supposed to check in at 3pm) and they claim to not have received any messages I sent in here BEFORE booking as well as sending me the wrong check in info. I paid $336 for this stay as well as $41 that Vrbo charged my card and now today another $600 needed is insane……. I AM UNABLE TO BE REFUNDED AND I WONT BE ALLOWED TO EVEN UTILIZE THE SPACE
They charged a $205.00 cleaning fee that was not disclosed when the reservation was made. This fee was as much on the rate to stay in the room. The rate on the site was misleading.
No one sent us a code to get into the condo. It was not in spam. After emails, texts, and calling we finally got a text with the code to get in on the day we were to arrive. When we arrived, no one sent us the gate code to let us in to park. Thankfully, my daughter is an owner and on the board of the HOA and she sent me the parking code otherwise we would have not been able to park. The unit is also not the one I originally booked. We have zero view.
Always great prices and great support
We stayed in Myrtle Beach at the cutest house. Unfortunately we ran into some issues and Courtney who was our contact was horrible. RedAwning claims their customer service is 5 stars, definitely not! I will never book with RedAwning again. They are only good if you have no issues, which is something you can’t foresee.
Excellent service
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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