it was easy but I had to request a…
it was easy but I had to request a receipt.

RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
it was easy but I had to request a receipt.
Everything was so easy to book this vacation. Highly recommend. The place was just lovely.
Red Awning vacation rentals process was easy and they made sure all my questions were answered. The staff were very professional. Highly recommend for a stress free vacation booking.
Quick and easy!
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Will glad to ! It was awful ! You have cancelled my reservation by mail , with no additional notifications, although you have had my cell phone for sms. You know to send me a messages we you need to get verification form , that I gave properly submitted . But message for short cancellation you could not send by sms for some reason . So , I left with two small kids without accommodation for the same night and had to improvise (with two kids) Thanks for you help and service !
I had some confusion about my reservation and was assisted in a very timely and professional manner.
Beyond my expectations!!! So nice and roomy. I would love to book another stay in the future. Waa nice having everyone together and not worry of the kids being too loud. Thank you so much.
Easy, intuitive, thorough, great selection, and turn-key.
They was not any bed spread provided for one of the bed. The room -the the pressing iron for clothing was burn as shown in yhe picture. That's the first time ever wearing my nee suit smh. The flooring need cleaning The electronic not functional period. The bathroom shower dirty. The walls was stripping and needs of painting. The windows shows mold and grime No bathroom soap was provides The kitchen no soap was provides until later the following day smh. Things to wash pons and plates wasnt available.
Stayed at one of their condos in Branson, Mo. The Condo itself was clean inside. However, it smelled of marijuana strongly the entire time and someone with Asthma it was absolutely miserable. Would not recommend to anyone unless they don't care about their clothes and condo smelling of it. Also has a women screaming bloody murder all night long. Kind of a terrible location. The outside of the complex looked a lot nicer in their pictures. Will not use this company ever again.
The house was great. Everything we needed was there. The accommodations were splendid. The setting was beautiful. And the welcome treats and note was not expected, and made us feel good right from the get go.
Reservation was made through HGVmax and was very simple. I got confirmation from RedAwning very quickly and have had several communications with specific info on check in and the area. We have dealt with them in the past and had great experience,
What a joke. We booked a room for a conference for our team. A week later they said they had to find us another unit because the unit sold. The only unit they offered us was over a mile away, which meant we would have to shuttle people with vehicles. I got online and found two other units that were closer and told them via email and over the phone and they told me they didn't have any other units. I cancelled the reservation and booked another one directly across the street through redawning. Thanks for wasting my time.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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