RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments.
The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals has a positive customer experience.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
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However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
1,000
100%
+0.2
● Low
3.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.3▲ 0.2
12-month avg
3.6
All-time
3.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.8
95
Sep 24
4.0
75
Oct 24
3.3
58
Nov 24
3.5
45
Dec 24
4.2
43
Jan 25
3.4
36
Feb 25
3.3
32
Mar 25
3.0
5
Apr 25
2.0
5
May 25
4.0
3
Jun 25
4.2
5
Jul 25
1.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 337 positive reviews
Easy to use35%
119 mentions
Fast & efficient13%
44 mentions
Customer service7%
25 mentions
Helpful support7%
25 mentions
“Very clean, easy check in, and absolutely beautiful views”
On “Easy to use” · Apr 8, 2025
Top complaintsof 137 negative reviews
Cancellation22%
30 mentions
Payment issues16%
22 mentions
Refund15%
20 mentions
Charges13%
18 mentions
“You canceled my reservation not 20 minutes before we arrived from Boston”
On “Cancellation” · Jun 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
I booked this location for a Branson Getaway during the Christmas season. The process was quite simple and I received my confirmation email right away. I also received the check-in information earlier than I expected. I hope our stay is as successful as the booking process.
I repeatedly keep receiving emails from Red Awning telling me that my credit card has been denied even though the payment has already gone through.
I would give just 1 star if it were not for the quick and courteous service from the customer service team
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I did not like the $390 fee added to the $113 a night. I did not notice it. The place was run down, the appliances old and not clean, the shower a trickle. Screen door was off track with a note. Bathroom ceiling fan was filthy. . Pool area was closed except for 1 day. Not worth the price at almost $1000 for 4 nights
It is as says cozy and makes you feel at home. The bed is also very comfortable.
It has been great thus far warm cozy and safe. It is super clean and very nice. It is a little off the beaten path but what adventure isn’t. It also has some nice attractions close by. All in all very nice.
Great location
Plenty of space for 10 people.
The master suite is just that master.
Two showers. Walk in closets should come with an oval track in it.... a ND there are two. And the door in the suite that leads to a work out and weight room.
The living areas go on forever.
Pool table table tennis basketball hockey table game and swimming pool. And a yard to entertain in or play sports in.
Overall an excellent experience. My family that stayed here could not compliment the location enough
Our condo #3709 at Waikiki Banyon was the perfect fit for us. Amazing view on the 37th floor, 5 minute walk to Waikiki, shops, restaurants, etc. The condo had 2 very comfy beds and pillows, a full kitchen with everything to cook with, comfy furniture, good wi-fi/ TV, lots of bath towels and amenities. They even had 2 nice beach chairs an umbrella and boogie board! Recommend this condo highly!
The hot water didn’t work, there was no electricity one day. Place was obviously barely kept up. Coffee machine didn’t work. Damage all thru the place. Weeds and electric lines all over the ground, pool was not clean. Sewer smell. Gated entry doesn’t close all the way. The only thing that was enjoyable was the great friendly Dutch desk clerk who helped us as much as he could. Shame on the owners for false advertising.
The quality of the apt's location and presentation was excellent. We could not have been happier with the room, it was just a marvelous experience from all perspectives. The information provided up front was exacting, right on the money and so helpful in making this a wonderful stay. Great job
Poor management of such a beautiful villa. No one interacted with us during our stay. I had to call, and no one came to clean, so we had to contend with dirty bathrooms, etc. When I called the manager, she was unaware that the housekeeper had not shown up and having heard that, nothing was done to rectify the problem.
The condo was nice, booking was easy. The price of the condo was higher than similar pet friendly ones so assumed the pet fee was built into the price. Others make it clear there is an extra pet fee. This was hidden way at the bottom and no price listed. It was also not included in the booking price. A day after paying the non refundable price we were hit up for 80 dollars per night for 2 yorkies increasing our total by over 300 dollars. This was very shady and seemed very purposeful because I have seen others say the same thing. I wish I'd have read the reviews before booking.
The resort was amazing, the room however was dated, we had to clean the bathtub, the carpet was dirty as well as the walls were filled with dirt or peeling paint.
This place is amazing! We stayed in #4 and it was so clean and stocked with any thing that we could’ve needed. In the perfect location between downtown and the national park. Will definitely be staying again!
I wish they would show all rentals instead of what you want to rent, the original rental had yellow jackets and red wasps coming from the vents and my friend was allergic to them. the folks did find us a great cabin to move us too and i really appreciate the folks for helping us out, the team was fantastic, If I would have seen the other cabin on the list I would have rented it, it was alot nicer and cleaner cabin. I want to thank the team again and we will be back because they want to take care of you, real nice place.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments.
The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.