RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
Prefect vacation home. They have everything you need. Fully stocked kitchen, Bbq, washer, dryer, AC, pool, beach stuff, just show up. Clean and well maintained. The beach closest was amazing. If you have kids this is great place as well. The owners have taken the time to make your stay easy.
Communication was the star for sure. I was worried about booking rentals like this because of horror stories surrounding lack of communication. I was able to quickly connect with agents when needed and the host as well. The service itself was easy to use and a very helpful experience all around.
Worst Rental Experience EVER! They cancelled my trip the same day at the time I was supposed to check in. After I tried for 3 days ahead of time to get check in instructions which were supposed to be sent 5 days prior to arrival. Horrible Communication unless you like talking to useless bots.
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No smoke alarm in the unit. National Fire Prevention Week was October 6th, through October 12th. Focus, Smoke Alarms, please refer to the National Fire Prevention Association (NFPA) to update your facility. Totally unacceptable and irresponsible. With my experience and training in the fire service I can assure you, this villa has no smoke detectors, further this is a non-fire sprinklered facility. I am a fire marshal.
The staff and everyone we talked with were courteous, helpful, and professional. The lodge we stayed at was very clean and a pleasant stay for us. Just wish we had WiFi. Would have been a better experience for the three young boys we brought.
A lot of Information, all only in English, but we did it. A New experienc for us aş er bocked on Check 24 in Germany
Found and booked a pet-friendly home last minute to evacuate ahead of an impending hurricane. The host was very gracious and let us access the home a couple of hours early. In addition, they helped me extend my trip as we were not able to return home on the original checkout date. The property was nice and just as described and the host was outstanding.
Left Florida with family and booked a stay in Savannah Georgia. Arrived a day earlier to see where the house would be at. When I arrived but not leaving the vehicle I saw the area with some sketchy looking people and the neighborhood looked very run down. I canceled my booking for the next day I did not check in yet. The owner refused a refund to me so we can find another place to stay to escape the Hurricane in Florida so we slept in the car. Then stated we did a breach of contract for going anywhere near home before checking in. Are you serious?
Host cancelled my booking because of repairs three hours before check-in. I called him to find out if they offered late checkout and that's when he told me property was under major repair. Red Awning was unable to find me a single alternative option. This turned out to e a major issue because I was with five family members, two are in their seventies, and one child. Was able to secure another booking six hours later through airbnb.
I will never use Booking.com again. You use 3rd party companies. I am telling everyone I know and have been told since using Booking about bad experiences. Our reservation is for Anna Marie FL. There has been a hurricane that hit the area and another hurricane to hit it once more. I am getting the run around from RedAwning about the property that they have not heard from the property manager, even after the first hurricane. I want a refund. There is no way the property will be safe, not only after the first hurricane, but very doubtful after the second one. I'm sure it will take a while for the water to be safe and available, the electric to be available and or if the beaches will be accessable. I just keep being told to be patient. I would give zero stars if I could.
Rented a vacation house. Mermaids&Mutts for me and my 2 children. Upon arriving there.....the view is nothing what are in the pictures. The view you have is of bushes...no ocean. Secondly....the area this house is located in is absolutely terrifying. Within 2 hours of being there....there was a shooting very close...and there were gun casings outback of the house. I had two young kids so I urgently found somewhere else to stay. We left in such a rush we left behind over 100 worth of cold food. I contacted red awning to left them know we weren't even there 2 hours....and I am being refused a refund. False advertisement....stating it is a "family friendly " neighborhood. Really there are prostitutes roaming every corner and a lot of violent crime. PLEASE STAY AWAY FROM HERE. **The company claims they had no way to rectify the situation....however for 2 hours of being there I paid $2700 and I was offered zero refund even after providing photos of the situation. ** DO NOT RENT FROM REDAWNING...OR ..MERMAIDS AND MUTTS. I booked through air bnb and contacted them immediately upon leaving....yet I'm being told I did not contact them. I provided screen shots as proof. Stay away from this company. If photos were allowed in this review I would share along with the crime rate of the area of this alleged "Family friendly" neighborhood I am being refused a refund and I will be seeking legal advice. This is false advertisement. Red awning is stating I failed to communicate however the moment I left I contacted air bnb since that is who I booked with. I'm being told no local police report was filed. Just bc I didn't stick around to file a report when people are shooting guns is absolutely insane. I had 2 young children with me. I will be relentless on informing people how this company so carelessly jeopardized our safety and is not willing to rectify the situation.
Questions we asked were promptly answered without any stress.
our little cabin was just a little home away from home. It had a big Jacuzzi on the back porch,That was just the right temperature. They absolutely thought of everything. We didn’t need to bring anything but ourselves, our clothes, and food. The bed was comfortable, the room cozy. I actually have no complaints. We sat on the front porch in the evenings and drank our wine and we sat on the front porch in the mornings with our coffee. I only have one suggestion and that would be that they put in a pop-up toaster , as we took bread for breakfast, and only could grill it in our frying pan. Other than that, everything was perfect. We had a tiny bit of problem with Wi-Fi, but I called. Careen at the number listed and she got right on that problem and it was solved. She was a very gracious lady, we talked and laughed a while, everyone that we talked to was extremely friendly Agin,I have absolutely no complaints and when or if I go back to Fredericksburg, I will be staying right back in that same little cabin. I will also be looking for a red awning properties wherever I go on vacation from now on. Highly recommended.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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