Super pleased with the attention and…
Super pleased with the attention and the answer to solve the difficulties Thank you!!

RestaurantStock is an online platform specializing in the sale of restaurant supplies and equipment at wholesale prices. Catering primarily to restaurant owners, caterers, and food service professionals, the company offers a wide range of products including kitchen appliances, cookware, and furniture necessary for restaurant operations. With a commitment to customer satisfaction, RestaurantStock provides fast and free shipping to the contiguous United States, ensuring timely delivery of essential supplies. The company also features a price match guarantee, making it a competitive choice for businesses looking to manage their costs effectively. Customers benefit from a user-friendly online shopping experience, supported by knowledgeable customer service representatives ready to assist with inquiries and returns.
Restaurantstock receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent service and quick shipping, with specific mentions of helpful staff like Abe, who provide attentive support and suggest alternatives when needed.
Customers express satisfaction with the quality of products, particularly freezers and other equipment, noting that their orders arrive in good condition and on time. However, a significant number of negative reviews point to serious issues with order fulfillment, including delayed deliveries and unresponsive customer service. Some consumers report waiting months for their orders or receiving incorrect shipments, leading to frustration and distrust. Despite the positive experiences shared by many, the recurring complaints about order management and communication cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 81 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2023.
| Month | Average | Reviews |
|---|---|---|
| May 22 | 3.7 | 3 |
| Jun 22 | 3.0 | 4 |
| Jul 22 | 4.8 | 16 |
| Aug 22 | 5.0 | 1 |
| Sep 22 | 5.0 | 1 |
| Oct 22 | 1.0 | 1 |
| Nov 22 | — | 0 |
| Dec 22 | — | 0 |
| Jan 23 | 1.0 | 1 |
| Feb 23 | 1.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 81 most recent reviews.
“I ordered a dough hook for my mixer price was right I was very happy with service and delivery was quick thanks again...”
“WARNING: THIS COMPANY IS STEALING MONEY FROM SMALL BUSINESS AND CONSUMERS AND SHOULD BE INVESTIGATED BY THE FEDERAL T...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 81 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Restaurantstock is #5 of 5 on overall rating in this group. On quality, Line Marker Paint scores higher (5.0 vs 3.6).
81 reviews of Restaurantstock. Filter by what matters to you.
Super pleased with the attention and the answer to solve the difficulties Thank you!!
Arrived in good condition and is working perfectly
We were searching high and low for a freezer and when we came upon this website we thought it was too good to be true. But, we made the order and received our freezer within the time we were told it would be delivered. Very happy with our purchase.
Very good service. Very friendly, helped me out with shipping.
Quick answers to the questions people ask most.
Restaurantstock has received a mix of reviews from real customers, with a range of ratings from 1 to 5 stars. It's important to consider both the positive experiences and the complaints regarding order fulfillment and customer service.
While there are verified reviews that express concerns about delays and communication issues, many customers have had positive experiences with fast shipping and good service. It's advisable to read multiple reviews to gauge their reliability.
Restaurantstock specializes in equipment and supplies for the restaurant industry, including commercial appliances and accessories, as evidenced by various customer reviews praising their product selection.
Restaurantstock accepts various payment methods, although specific options are not detailed in reviews. Customers generally report a smooth ordering process, indicating that payment transactions are handled efficiently.
Customer support experiences seem mixed, with some reviews highlighting attentive service while others mention difficulty in reaching representatives. It's recommended to reach out directly through their website for assistance with issues.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You guys ROCK! When no one else had freezers y'all found one and even called to let us know it was on the way. Thank you so much for such excellent service in this new normal time.
The customer service from Abe was outstanding!!! I received the freezer that I ordered. It was amazing that he was able to source a freezer during this shortage to begin with. Very happy customer.
Excellent Service. I received constant follow up on my order. He even recommended a larger freezer for a better price to fit my needs. The pricing was great. I will use them again!
Despite the shutdown, Abe replied to emails very promptly, and even worked on the weekend to get my freezer. Abe found a chest freezer when all other vendors failed! Excellent, excellent communications and follow-up. Super job...THANK YOU ABE for working so hard for your customers!
I was very pleasantly surprised that Restaurantstock was able to process and deliver my order for my freezer given that they are essentially at the epicenter of an outbreak. I received my freezer as promised and the staff worked with me to figure out the best way to secure a freezer and have it delivered expeditiously given that the inventory was not out of their facility. I was very pleased with the customer support as they gave me updates on a frequent basis given the shortage nationwide for freezers.
This company actually kept track of their products and had what they advertised. It was a nice business transaction with a follow up call to let me know the item was truly in stock and when it would be shipped. It was a breath of fresh air in the online purchase world. A well deserved Thanks to your staff and company. Bobby Briscoe
Abe was able to get back with me quickly on the status of my order. Fast shipping. He was able to track down the location of my freezer, provide the number of the local shipping facility and ultimately have the freezer delivered. The Atosa 907 is great, very fortunate to find a freezer during Covid-19 as all local stores were either out or didn't have what I was looking for. Happened to stumble on this site, glad I did. Abe is the best and I highly recommend restaurantstock.
Simply outstanding service experience. Each stage of the process was handled with prompt attention and genuine concern for our satisfaction. Such consistent quality is rare and worthy of emulation. Thank you so much.
Great selection and reasonably priced, but the one I wanted was sold out with no availability for at least 30 days due to the COVID 19 panic. No worries though, Abe looked around for an alternate for me and refunded my payment with no hassles or delay when he couldn't find a similar item.
Abe was very helpful .
perfect response to any questions I had great price on the American Eagle gringer
RestaurantStock is an online platform specializing in the sale of restaurant supplies and equipment at wholesale prices. Catering primarily to restaurant owners, caterers, and food service professionals, the company offers a wide range of products including kitchen appliances, cookware, and furniture necessary for restaurant operations. With a commitment to customer satisfaction, RestaurantStock provides fast and free shipping to the contiguous United States, ensuring timely delivery of essential supplies. The company also features a price match guarantee, making it a competitive choice for businesses looking to manage their costs effectively. Customers benefit from a user-friendly online shopping experience, supported by knowledgeable customer service representatives ready to assist with inquiries and returns.
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