Rezet Store is an online retail platform specializing in a wide selection of sneakers and apparel, catering to fashion-conscious consumers in the Nordics. The company offers a curated range of products from leading brands, ensuring customers have access to the latest sneaker releases and seasonal fashion trends. With a focus on quality and style, Rezet Store aims to provide a seamless shopping experience for individuals seeking to discover their next favorite styles. In addition to its extensive product offerings, Rezet Store promotes customer satisfaction through initiatives such as free shipping on orders over 500 DKK and an extended return policy during the holiday season. The company's commitment to value is further highlighted by seasonal sales, which allow shoppers to save significantly on popular items. This makes Rezet Store an attractive destination for both sneaker enthusiasts and those looking to enhance their wardrobe with fashionable clothing and accessories.
Rezet Store receives a mix of feedback, with a significant number of customers expressing dissatisfaction. While some reviewers highlight the fast delivery and positive experiences with customer service during returns, such as quick responses and helpful staff, these instances are overshadowed by numerous complaints about the lack of effective customer support.
Many people report difficulties in reaching customer service, with long response times or no replies at all, leading to frustration over canceled orders and incorrect items being sent. The online shopping experience is criticized for being unreliable, with several customers noting that their orders were canceled due to stock issues without proper communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 60 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.5 | 4 |
| Jan 25 | 2.4 | 8 |
| Feb 25 | 2.8 | 4 |
| Mar 25 | 2.0 | 5 |
| Apr 25 | 1.7 | 6 |
| May 25 | 1.4 | 11 |
| Jun 25 | 1.0 | 9 |
| Jul 25 | 1.8 | 6 |
| Aug 25 | 4.1 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Købte et par sko d”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.6 out of 5 (poor) | −15% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Rezet Store is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.4).
60 reviews of Rezet Store. Filter by what matters to you.
Lagde en ordre på et par sko, og efter seks dage uden at høre om at den er sendt tager jeg selv kontakt og får så at vide at de ikke har skoene alligevel og må annullerer ordren. Dårlig stil at jeg skal vente så længe plus at det er mig der skal opsøge dem for at høre hvad der sker.
Var i butikken i Odense for netop at få oplevelsen at se og prøve skoen til den kommende konfirmation stedet for købe over nettet 1 ansat i butikken som ikk havde tænkt sig at sælge sko, med mindre man selv gjorde noget for det. Og da man endelig spurgte så virkede det ikk til at man lyst til at hjælpe mig som kunde Vi fik dog hjælp, dog havde I ikke str og anbefalede man gik på nettet og bestiltet den og lige der sendte i en kunde ud af butikken uden at lægge penge i jeres butik ikke særlig kvikt - for efter den kundeoplevelse går jeg jo ikke på jeres side og bestiller dem...
Bestilte et par sneaks fredag. Onsdag modtager jeg en annullering af ordren med årsag : ikke på lager. Det mindste jeg forventede var et lille beklager. Det tolker jeg som for lang ekspeditionstid, manglende styring af lager. Kunde oplevelsen må derfor desværre rates til dårlig. Meget forundret over en så overfladisk håndtering. Opdatering : har fået en rabatkode og et fint svar fra butikken - så intentionerne er der og er gode.
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Jeg modtog kun et af de to par sko jeg havde bestilt. Pengene er trukket fra min konto for to par. Jeg har nu skrevet to mails til kundeservice og ikke fået svar, selvom man skulle få svar efter senest 3 døgn…
Rezet Store is an online retail platform specializing in a wide selection of sneakers and apparel, catering to fashion-conscious consumers in the Nordics. The company offers a curated range of products from leading brands, ensuring customers have access to the latest sneaker releases and seasonal fashion trends. With a focus on quality and style, Rezet Store aims to provide a seamless shopping experience for individuals seeking to discover their next favorite styles. In addition to its extensive product offerings, Rezet Store promotes customer satisfaction through initiatives such as free shipping on orders over 500 DKK and an extended return policy during the holiday season. The company's commitment to value is further highlighted by seasonal sales, which allow shoppers to save significantly on popular items. This makes Rezet Store an attractive destination for both sneaker enthusiasts and those looking to enhance their wardrobe with fashionable clothing and accessories.
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