
R+L Carriers is a freight shipping and logistics company that has been providing transportation solutions for over 60 years. Specializing in Less Than Truckload (LTL) services, the company offers a range of logistics options including truckload services, air freight, ocean shipping, customs brokerage, and warehousing. Their extensive service offerings cater to various industries, making them a reliable partner for businesses that require efficient and customized shipping solutions. The company serves a diverse clientele, ranging from small businesses to large enterprises, looking for dependable freight services. By integrating advanced technology and logistics management tools, R+L Carriers aims to streamline the shipping process and enhance overall customer experience. Additionally, their global transportation capabilities ensure they meet the needs of clients seeking international shipping solutions.
R & L Carriers receives a significant amount of criticism from consumers, primarily due to delivery issues and poor communication. Many reviewers express frustration over delays, with some waiting weeks for their packages, while others report constant rescheduling without adequate updates.
Complaints about rude staff and lack of accountability for damaged goods are prevalent, leading to a sense of distrust among customers. However, there are a few positive remarks highlighting the dedication of specific drivers, such as Mario and Dan, who are praised for their exceptional service and ability to navigate difficult deliveries. Despite these isolated positive experiences, the overwhelming sentiment is negative, with many urging potential customers to avoid the company. Overall, R & L Carriers struggles significantly with reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 37 | 100% | -2.0 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 1.0 | 2 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
“I deal with ltl all day every day”
“When they couldn't deliver my package, they called on three separate occasions to suggest that I meet the driver in a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: R & L Carriers is #5 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 1.8).
37 reviews of R & L Carriers. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
R+L Carriers is a freight shipping and logistics company that has been providing transportation solutions for over 60 years. Specializing in Less Than Truckload (LTL) services, the company offers a range of logistics options including truckload services, air freight, ocean shipping, customs brokerage, and warehousing. Their extensive service offerings cater to various industries, making them a reliable partner for businesses that require efficient and customized shipping solutions. The company serves a diverse clientele, ranging from small businesses to large enterprises, looking for dependable freight services. By integrating advanced technology and logistics management tools, R+L Carriers aims to streamline the shipping process and enhance overall customer experience. Additionally, their global transportation capabilities ensure they meet the needs of clients seeking international shipping solutions.
This profile hasn't been claimed by the business owner.