Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions.
Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
Ruth Pitts Estate Agent has a positive customer experience.
Ruth Pitts Estate Agent consistently receives high praise for its exceptional service and dedication to clients. Reviewers frequently highlight Ruth's responsiveness and personalized approach, noting her availability to answer questions at any time, even during holidays.
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Many customers commend her for making the buying and selling process smooth and efficient, with several mentioning that their properties sold quickly after listing. The team, including staff like John, is also recognized for their professionalism and support throughout the journey. However, there are a few mentions of concerns regarding trust and differing offers, suggesting that some clients may have experienced uncertainty in negotiations. Overall, the overwhelming sentiment is one of satisfaction, with many recommending Ruth Pitts Estate Agent for anyone looking to buy or sell a home.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
285
100%
● Low
5.0 / 5 overall
=
285 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
12
Sep 24
5.0
7
Oct 24
5.0
4
Nov 24
5.0
4
Dec 24
5.0
4
Jan 25
5.0
14
Feb 25
5.0
9
Mar 25
5.0
14
Apr 25
5.0
8
May 25
5.0
13
Jun 25
5.0
14
Jul 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 285 most recent reviews.
Top praiseof 284 positive reviews
Customer service36%
101 mentions
Professionalism28%
79 mentions
Fast & efficient27%
77 mentions
Helpful support23%
64 mentions
“Lovely customer service with availability at all times”
On “Customer service” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Ruth pitts was very professional from our first meeting at the property
Went out of her way to show us the property on mothering Sunday.
Took her time in explaining everything and answered our questions thoroughly
Since then all further communications have been prompt and helpful.
I would have no hesitation in referring ruth to anyone
We would highly recommend Ruth after buying our new home through her. She couldn’t have been more helpful and friendly. Ruth was available any time of day to offer advice or reassurance. Our house sale and purchase took longer than expected but Ruth was amazing at keeping our stresses at bay and helping communicate with all parties involved. Thank you so much xx
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First class professional and personal service. Ruth has helped us to sell our own house very quickly and also find us our new home. Ruth has been available to help us at anytime and has kept us up to date, providing great sound quality advice. Would not hesitate to recommend.
Ruth is a so warm and friendly, she puts you at ease, is very knowledgable, and very helpful with any with questions you may have and is always happy to guide you I have no hesitation in recommending Ruth and her business. Fabulous service x
What an amazing person, Ruth was absolutely brilliant and extremely professional and friendly helping us sell our house , nothing was too much trouble, she was available 24/7 and kept me upto date with everything. I would 100% recommend Ruth to anyone thinking of selling their house
Ruth was fantastic at helping us secure our dream home…. She was available to help at all times. Nothing is too much to ask:
Very knowledgeable, friendly and professional would highly recommend buying a property from Exp uk
Ruth has made our buying experience so easy. She has been available anytime to answer my questions and kept me up to date. She’s very knowledgeable and friendly. Brilliant at what she does. Would recommend her to anyone looking to buy/sell.
Ruth is amazing at what she does so efficient and friendly, I really can’t recommend her enough! She has kept me up to date with every step, I still can’t believe how quick she had it on the market and sold 😊
We’ve purchased a property that Ruth is marketing, even though she is not working ‘for’ us as such she has been fantastic! Always at the end of a text or phone call, really pro-active in getting on to the next step as quickly as possible which is what you want when buying/selling.
Ruth is exceptional in her field, she has the knowledge, experience and passion for selling houses and helping in any aspect of buying/selling your home. Everything is done promptly, correctly and Ruth is contactable always and happy to help. Such a lovely pleasant friendly lady also, please don’t hesitate to use Ruth and EXP 😊
If you want to sell your house Ruth Pitts is the estate agent you need!
Excellent communication, not just 9 to 5, Ruth is contactable at any time.
She has superb local knowledge, very efficient, very friendly and very professional.
I would not hesitate to recommend Ruth to anyone, she offers a brilliant service, thank you Ruth!
Excellent company and Ruth has a great attention to detail. She is not like other estate agents who close at 5 pm, she works all hours to get the job done, excellent communication very friendly speedy and thorough
Ruth was recommended by a work colleague and from Day one working with Ruth has been a very positive experience,
Prompt valuation with excellent enhanced photography.
She has managed to secure a good deal on our father’s property whilst we ourselves have been coping with his loss.
Nothing has been too much trouble, always keeping us informed throughout every stage, and getting us the best price possible, keeping the house open to offers until the final sale, which wasn’t secured until proof of funds was obtained.
Ruth has been available more or less 24/7 giving sound advice, being both professional and sympathetic throughout this time,
Hopefully the sale will progress without any problems, but either way we can be assured that we will be kept informed right until we sign on the dotted line!
Highly recommended.
Ruth has been invaluable support to me during the sale of a family property. A real challenge with this industry is trust and impartiality, there are many estate agents who manipulate to their advantage. Ruth has great knowledge of the local area and someone who I trust wholeheartedly. She has proven to deliver the best possible outcome and done so with an incredible amount of compassion and integrity. I would recommend her to anyone selling a property in the Pontefract area.
Ruth has been very helpful during the recent purchase of my next house. Very good communication and offering help where possible, including introducing me to people who can help me with the purchase/refurbish of my new house. Would highly recommend and wouldn’t hesitate to use in the future.
Known Ruth for a good few years so thought she would be great to sell our bungalow and I was right she made it so easy and defo would recommend to anyone of you . Thank you so much 😊 debi oliver
A very positive experience using Ruth Pitts Estate Agent.
Professional, great communication, nothing too much trouble. Everything was dealt with from start to finish. I would have no hesitation in recommending Ruth, she really did make selling our property stress free. I’m delighted to be able to give her a 5Star review. Ruth came recommended to us and when you choose to use her services you will understand why I’m recommending her now.
Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions.
Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.