Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions.
Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
Ruth Pitts Estate Agent has a positive customer experience.
Ruth Pitts Estate Agent consistently receives high praise for its exceptional service and dedication to clients. Reviewers frequently highlight Ruth's responsiveness and personalized approach, noting her availability to answer questions at any time, even during holidays.
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Many customers commend her for making the buying and selling process smooth and efficient, with several mentioning that their properties sold quickly after listing. The team, including staff like John, is also recognized for their professionalism and support throughout the journey. However, there are a few mentions of concerns regarding trust and differing offers, suggesting that some clients may have experienced uncertainty in negotiations. Overall, the overwhelming sentiment is one of satisfaction, with many recommending Ruth Pitts Estate Agent for anyone looking to buy or sell a home.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
285
100%
● Low
5.0 / 5 overall
=
285 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
12
Sep 24
5.0
7
Oct 24
5.0
4
Nov 24
5.0
4
Dec 24
5.0
4
Jan 25
5.0
14
Feb 25
5.0
9
Mar 25
5.0
14
Apr 25
5.0
8
May 25
5.0
13
Jun 25
5.0
14
Jul 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 285 most recent reviews.
Top praiseof 284 positive reviews
Customer service36%
101 mentions
Professionalism28%
79 mentions
Fast & efficient27%
77 mentions
Helpful support23%
64 mentions
“Lovely customer service with availability at all times”
On “Customer service” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
I would highly recommend Ruth Pitts to sell your house. Ruth has now sold two of our properties, past and present. Not only is Ruth very friendly but also very professional. We are very happy with Ruth's services and Ruth is always at the end of the phone to take any calls and questions. We sold both our houses within a week of listing them.
Ruth has been absolutely fantastic. We switched to Ruth after using an online estate agent that listed our house for 4 months without a single offer. Within 48 hours of Ruth listing our property we had 2 viewing requests and an offer accepted! I would recommend Ruth to anyone and a lesson learnt is you pay for what you get, she’s fantastic!
One of the most important things in any property transaction is having great estate agents on board. Ruth far excels great, she is truly exceptional. Thorough, knowledgeable, professional, friendly, down to earth and always goes above and beyond. Ruth is always contactable and always returns phone calls or answers messages very quickly. Really cannot recommend Ruth enough.
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Excellent service from RUTH we can't thank RUTH enough,from the start she was easy to contact speedy replies.She got multiple viewings in the firset couple of days 4 offers one over asking price what a STAR would highly recommend her services
Ruth came to value our house as we were unsure whether to sell or proceed with quite a bit of major building work to our house. Ruth gave us our valuation but also gave some advice which really helped us decide on our decision!
Outstanding service from Ruth at Ruth Pitts Estate agents. She was always on hand to answer my queries, show prospective buyers around the property and negotiated the full asking price. I won't hesitate to use her services again.
Ruth was very friendly and more than happy to help with anything. She guided me through the full process and was able to answer any questions I had. Could not fault her
From start to finish Ruth has been brilliant! And has always been on the other end of the phone at all hours of the day answering any questions we’ve had, the process has been made so much easier and streamlined with a lot of communication being done by text and email. Perfect for when juggling house selling between a busy lifestyle and work! I would definitely use Ruth again when we come to sell in the future.
Ruth has been fabulous when helping us find a property. She was able to get us multiple viewings on the property we liked, helped keep up in the loop whilst we sold our house and she always communicates back really quickly. Thanks Ruth!
We can’t thank Ruth enough.
From the first email we have had clear communication.
Ruth is patient, reliable and understanding. Throughout she has answered all our questions and provided us with sensible advice without thinking of herself. When she tells you it’s a 24/7 service - she’s telling you the truth!
Ruth communicated with me very speedily and sorted every aspect of the viewing, offer and the next stages. She is straightforward to contact and quickly replies to texts and emails. She is very friendly and approachable and is working very hard for me as a buyer to get the process moving as rapidly as possible. Ruth has also provided recommendations for legal support which has been excellent as well. Ruth has been wonderful, I cannot fault her or her commitment to her work.
Ruth has been very hardworking and professional. Communication and advice have been excellent throughout the process. I would not hesitate to recommend and will be using again 100%. Thanks.
I could thank Ruth Pitts enough for all her help in purchasing our first home and more out of County she are amazing and help with conveyancing survey and everything what be needed from the beginning
Ruth is absolutely amazing! After putting our house on the market with a high street estate agent, and having an awful experience Ruth turned it around in spectacular fashion. Having made the decision to switch to Ruth, she sold our house in less than a week (it had been on the market for 4 months with the other agent with very little interest). She then supported us through the process, always there to answer questions no matter the time of day or night. I honestly would not recommend anyone else and cannot thank her enough for her help and support.
Ruth came out to value my house . Excellent service . She sent E mails explaining ways to sell what best ways to sell and what adds value to your property . all information i needed. Was very helpful and polite . Would recommend this lady 100 percent
Ruth was helpful and responsive, creating an all round seamless experience.
From our initial conversations and throughout the whole buying process, Ruth was helpful and responsive, creating an all round seamless experience. She was highly knowledgeable about the local market and made sure I always felt like a priority. Thank you Ruth!
Ruth is Amazing! sold my house almost immediately. 3 days after going live.
The customer experience I got from her was seemless, super professional, nothing was too much trouble. Always there to answer any question and offered her experience and knowledge and expertise. I really wouldn't recommend anyone else to sell your current home.
Ruth was extremely helpful, professional and patient throughout the process. As it is our first time buying a house we were panicked but Ruth put us at ease and took the time to discuss to any questions and concerns we had with complete transparency. I could not imagine a more patient and helpful agent to begin this journey with.
Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions.
Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.