Great experience!
Ruth and colleagues are a great bunch of people, help you along the way each and every step- which was needed for myself being a first time buyer. Couldn’t recommend enough!

Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions. Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
Ruth Pitts Estate Agent consistently receives high praise for its exceptional service and dedication to clients. Reviewers frequently highlight Ruth's responsiveness and personalized approach, noting her availability to answer questions at any time, even during holidays.
Many customers commend her for making the buying and selling process smooth and efficient, with several mentioning that their properties sold quickly after listing. The team, including staff like John, is also recognized for their professionalism and support throughout the journey. However, there are a few mentions of concerns regarding trust and differing offers, suggesting that some clients may have experienced uncertainty in negotiations. Overall, the overwhelming sentiment is one of satisfaction, with many recommending Ruth Pitts Estate Agent for anyone looking to buy or sell a home.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 285 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 12 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 5.0 | 9 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 5.0 | 8 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 14 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 285 most recent reviews.
“Lovely customer service with availability at all times”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 285 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 |
Bottom line: Ruth Pitts Estate Agent is #1 of 5 on overall rating in this group.
285 reviews of Ruth Pitts Estate Agent. Filter by what matters to you.
Ruth and colleagues are a great bunch of people, help you along the way each and every step- which was needed for myself being a first time buyer. Couldn’t recommend enough!
From the very start of our house being marketed Ruth was very professional, helpful & friendly. She worked extremely hard to secure viewers & obtain feedback. She seems to work 24/7 dealing with everything needed even when she was on her holidays. We would highly recommend Ruth to anyone looking to sell their property.
As a first time buyer Ruth was very helpful sending correct information out in timely manner and with quick response time with any questions you may need answering
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I can highly recommend this lady. From the moment Ruth walked through the door she was very helpful & professional. We have used Ruth’s service for the sale of our home & what I found was that she works 24/7. Always replied promptly to any queries morning or evenings. We would definitely recommend Ruth.
Ruth was prompt in communications when arranging the viewing. Correspondence during and after my offer has been easy and I was updated frequently on the progress to STC.
I dealt with Ruth as a buyer and she was amazing. She was professional, knowledgeable and contactable. She made the process of arranging a viewing through to sale very simple and was so friendly. I would highly recommend Ruth and if I need an estate agent in the future, I would not hesitate to instruct Ruth straight away. 5* service and so much better than typical high street estate agents!
The service we received from Ruth was excellent-having switched from another agent to Ruth to enable the sale to progress was definitely was worth it! Ours went on to sell within 6 weeks having been on the market for 5months previously! She is very efficient, friendly, professional and always responds quickly and keeps you fully informed along the way! Would definitely recommend her if you’re thinking of selling as can’t fault the service we received-thank you Ruth!
Ruth made the process of buying the house we wanted very easy. She kept us in loop with everything as it went through. I would recommend her to anybody looking to sell their home.
Ruth has been amazing, agreed a sale on our property within a week of marketing it. She is very efficient, friendly and helpful offering an excellent service, always quick to answer calls/messages even on evenings and weekends. I would highly recommend Ruth.
I would highly recommend Ruth to sell your property. She has helped me sell my bungalow in no time at all. She gave us a sensible, realistic valuation. Engaged all relevent persons to carry out tests required. She is very knowledgeable, polite, helpful nothing is too much trouble. She is there to answer any concerns you have straight away no waiting around for her to get back to you. She recommended a fantastic solicitor who works well with Ruth to make the transition stress free.
We contacted Ruth for a valuation on our home after reading her reviews . Ruth promptly answered all messages and was very accommodating with booking our appointment , she came to do the valuation and was very friendly and answered all of our questions . I would highly recommend Ruth to anyone thinking of buying or selling .
Ruth has been seamless from start to finish with our house purchase. She was really easy to contact, great to speak to and delivered a great experience. I would highly recommend using Ruth.
Excellent experience having Ruth sell our house, always answered any questions promptly regardless of what time it was, (even works on her holidays) I would definitely recommend anyone trying to sell a property to contact her, I’ll definitely be using her again.
We cannot recommend Ruth enough! From start to finish she has been on hand to answer any questions we have had at all times of day, has been extremely professional and proactive with the sale of our property. If you are thinking about selling or purchasing a property, Ruth is definitely the person to use.
Brilliant service from start to finish. Ruth was always on hand with any queries I had and everything ran smoothly.
Ruth has been exceptional through out the process of securing a deal for my first house, the communication has been excellent, and has been been available 24/7, even on her days off when she's been at the beach, absolute exceptional service, and would highly recommend to anyone buying or selling there house.
I would recommend Ruth to anyone trying to sell a house. Throughout our sale she has been available to answer questions at all times and communicates well. She obviously has a passion for what she does and that shows. A pleasure to work with.
Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions. Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
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