Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions. Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
Ruth Pitts Estate Agent consistently receives high praise for its exceptional service and dedication to clients. Reviewers frequently highlight Ruth's responsiveness and personalized approach, noting her availability to answer questions at any time, even during holidays.
Many customers commend her for making the buying and selling process smooth and efficient, with several mentioning that their properties sold quickly after listing. The team, including staff like John, is also recognized for their professionalism and support throughout the journey. However, there are a few mentions of concerns regarding trust and differing offers, suggesting that some clients may have experienced uncertainty in negotiations. Overall, the overwhelming sentiment is one of satisfaction, with many recommending Ruth Pitts Estate Agent for anyone looking to buy or sell a home.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 285 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 12 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 5.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 5.0 | 9 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 5.0 | 8 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 14 |
| Jul 25 | 5.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 285 most recent reviews.
“Lovely customer service with availability at all times”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 285 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 |
Bottom line: Ruth Pitts Estate Agent is #1 of 5 on overall rating in this group.
285 reviews of Ruth Pitts Estate Agent. Filter by what matters to you.
We was a bit hesitant buying a property through one of these estate agents that work from home, but Ruth had been nothing but amazing throughout the whole process of buying our bungalow. The communication was great with Ruth she always kept us up to date and is there for help any time of the day morning or evening. We couldn’t wish for a better estate agent thank you Ruth.
Amazing communication from start to finish 24/7, couldn't ask for better in every way.
This lady must never sleep! Very helpful and excellent response time. Thank you Ruth
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We are buying a property through Ruth, she’s been excellent since the beginning, got the answers to our questions straight away. Would give her full 5 stars
We are currently buying our second house through Ruth and she has been nothing but amazing throughout the whole process. She is extremely knowledgeable, friendly and dedicated to her work. She’s always answered messages promptly and has provided reassurance where necessary. I would not hesitate to recommend Ruth and would certainly use her estate agents again. Thank you Ruth! 😊
Great estate agent. From seeing the house online , to viewing the day after , making an offer, the sold sign going on . All within 3-4 days !!! Absolutely fantastic, super quick , responsive and generally a pleasure to deal with !!!!
Ruth is amazing, extremely professional and knowledgeable. It doesn’t matter what day or time she will always respond quickly. She dealt with the sale of my mums property after she passed away and I couldn’t have picked a better agent. There were no problems or hold ups it all went very smoothly thanks to Ruth keeping on top of everything. Thank you so much Ruth I wouldn’t hesitate to recommend you to others.
Ruth has been very professional and so helpful so far in the process of buying our second home. She always replies promptly to any messages ( and this is often outside of normal working hours ). Would not hesitate to use Ruth again in the future and would recommend to others for sure!
Ruth has made buying my 1st home easy. She’s answered any questions I’ve had, arranged viewings quickly and always responded to any messages quickly, no matter the time of day. Would highly recommend x
Ruth was highly recommend to us. After contacting two other estate agents it was clear Ruth was the right person to sell our house. Ruth is proactive and dedicated to her work. Any questions and queries are answered promptly. Our house sold STC only 5 days after the for sale sign went up. So far it has been a positive experience and communication has been great. This has put us at ease as selling a house can be very stressful. We are sure that Ruth’s commitment will continue until the sale is finalised. Thanks Ruth.
We have just put an offer down on a property that Ruth is selling. She has been proficient and contactable at all times. We are very impressed and happy with her service and hope that the rest of the sale continues as efficiently as this.
Would give Ruth 6 stars 🌟🌟🌟🌟🌟🌟 if I could. Excellent service from the start. From my first question Ruth has been responsive at all times, any day of the week. The communication has been second to none and I would recommend Ruth without hesitation. She has done everything she said and gone above what would be expected, keeping me informed every step of the way. If you are thinking of selling contact Ruth, you won’t be disappointed!
After having our house on the market for almost six months with no success with another local agent, we contacted Ruth. We had used her before via Purple Bricks (the company left a lot to be desired but Ruth went over and above to make sure we were kept informed throughout). We weren’t sure whether she would work in our area, given that it wasn’t local to her, but Ruth was more than happy to take us on as clients and did exactly what she promised! The house was only up for sale for a few weeks and it was sold, SSTC! It was far from a seamless transaction, but Ruth kept us calm and informed from start to finish. We can’t thank her enough for her professionalism and friendly approach from start to finish. We would absolutely recommend Ruth to anyone looking to move.
So far so good. Engaged with Ruth over a property. Early days but all going well, and Ruth has been very proactive
Working with Ruth has been amazing. I don't have to chase because she is always on top of everything. The communication has been great!! We appreciate you helping us buying our first house
Absolutely disgusted by this estate agent. Very unprofessional. After having an offer accepted and compromising with her with conditional terms and first refusal on the property for sale (our offer would supersede any others) she messaged to say she was breaking this agreement with her client and accepting a different offer instead. I will now have to claim costs back against her/ the seller due to this. No other estate agent would act this way and go against binding agreements. Ruth then used any and all different excuses to justify and cover up these actions. Our property was never on the market to be sold as the council were buying this back as part of the right to buy first refusal process. If there were issues around 'not being proceedable' as later stated (please see Google review) which wasn't the case, the listing should have stated chain free buyers only. If I'm not 'proceedable' then why offer me a different property? My issue is not disappointment or losing out on the property but our accepted offer/ terms not being adhered to so pointless in using the services where there is no trust as it is always bound to fail. It's like agreeing to take a property off the market but not doing. Very unhappy, terrible experience.
Amazing experience with Ruth buying our first home. She is very quick to respond to any questions or information needed. Ruth is very friendly and helpful I would recommend her to anymore looking to buy or sell their property. Best estate agent we have ever dealt with :)
Ruth was really professional and easy to talk to. Explained everything we needed to make it’s easy for us. Would definitely use again and recommend.
Brilliant experience with Ruth, She always kept us up to date and is there for help any time of the day, Getting back to us as soon as she could Ruth also gets in touch to see how the house move is getting on and if we need anymore advice or assistance Would highly recommend 😊
Ruth Pitts Estate Agent is a dedicated property agency serving Pontefract and the surrounding areas. The company specializes in providing a comprehensive range of estate agency services, focusing on the unique needs of each client. With over 20 years of experience in the property market, Ruth Pitts Estate Agent combines local market knowledge with a personalized approach to facilitate seamless property transactions. Targeting homeowners and potential buyers in Yorkshire, the company emphasizes clear communication and proactive support throughout the buying and selling process. Ruth Pitts Estate Agent aims to deliver exceptional results by tailoring marketing strategies to highlight the distinct features of each property. By prioritizing customer satisfaction and leveraging local insights, the company strives to make property journeys efficient and stress-free for its clients.
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