Sanitaire-Distrubution.fr is an online retailer specializing in a wide range of home improvement products, including heating, plumbing, sanitary ware, and tiling solutions. The company offers a diverse selection of essential items such as water heaters, thermostatic radiator valves, and various types of tiles, catering to both homeowners and professionals in the construction and renovation sectors. Customers can conveniently browse and purchase products directly from their website, ensuring access to quality brands at competitive prices. Targeting individuals looking to enhance their living spaces or professionals seeking reliable supplies for projects, Sanitaire-Distrubution.fr provides informative content, including blog articles and product samples, to facilitate informed purchasing decisions. By focusing on essential home infrastructure, the company positions itself as a valuable resource for customers interested in maintaining or upgrading their heating, plumbing, and sanitary installations.
Sanitaire-Distribution.fr receives a mixed reception from its customers, with a significant number expressing dissatisfaction. While some reviewers praise the excellent customer service and quick delivery, noting that products arrive in good condition and are competitively priced, many others report serious issues.
Common complaints include receiving incorrect items, damaged products upon delivery, and unresponsive customer service when problems arise. Several consumers describe their experiences as frustrating, labeling the company as untrustworthy or even fraudulent. Despite a few positive experiences highlighting the efficiency of the service, the overwhelming sentiment leans towards disappointment. Overall, the majority of reviews reflect a negative sentiment regarding the reliability of Sanitaire-Distribution.fr.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 59 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 59 most recent reviews.
“Excellent service client et service après-vente”
“j'ai fais un achat via Mano Mano pour l'achat d'une pompe eau chargé semisson 290H de la marque jetly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 1.6 out of 5 (poor) | — | 59 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: SANITAIRE-DISTRIBUTION.FR is #5 of 5 on overall rating in this group. On website & app, Ingrams Water & Air scores higher (4.6 vs 1.6).
59 reviews of SANITAIRE-DISTRIBUTION.FR. Filter by what matters to you.
Commande de 3 panneaux de construction jackboard, expédition et livraison rapide mais alors l'emballage laisse carrément à désirer, à croire qu'il font exprès de mal emballer pour que ça arrive abîmé . Heureusement que je recoupe et que j'avais du Rabe. 1ère et dernière expérience sur ce site.
Vend du matériel reconditionné et n'assure même pas le SAV. Le droit français impose au vendeur de s'occuper du SAV des produits qu'il vend, mais au lieu de ça on est renvoyé chez la marque directement. En effet, j'ai acheté mes articles chez Sanitaire-Distri, pas chez Grohe. Finalement, après visite du SAV Grohe, il s'avère que 1) le produit vendu en 2020 a été fabriqué en Juillet 2016 et que 2) c'est du reconditionné.
Tes mécontente article défectueux impossible a joindre au téléphone me renvoie un mail nous sommes dessolé renvoyer a vos frais par vos propre moyen . je ne parle même pas du carton d emballage a peine de scotch . 26 euro pour moi pour envoyer un article de mauvaise qualité
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Polarized pattern: few middle ratings. 31% of recent reviews are 4–5★ and 69% are 1–2★.
Sanitaire-Distrubution.fr is an online retailer specializing in a wide range of home improvement products, including heating, plumbing, sanitary ware, and tiling solutions. The company offers a diverse selection of essential items such as water heaters, thermostatic radiator valves, and various types of tiles, catering to both homeowners and professionals in the construction and renovation sectors. Customers can conveniently browse and purchase products directly from their website, ensuring access to quality brands at competitive prices. Targeting individuals looking to enhance their living spaces or professionals seeking reliable supplies for projects, Sanitaire-Distrubution.fr provides informative content, including blog articles and product samples, to facilitate informed purchasing decisions. By focusing on essential home infrastructure, the company positions itself as a valuable resource for customers interested in maintaining or upgrading their heating, plumbing, and sanitary installations.
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