Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.6	200	100%	-0.1	● Low

1.6 / 5 overall

200 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 1.5▼ 0.1
12-month avg: 1.6
All-time: 1.6
Category avg: 3.5

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
Charles SchwabThis company	1.6 out of 5 (poor)	100 out of 100	2.0 out of 5 (poor)	1.6 out of 5 (poor)	2.0 out of 5 (poor)	−2%	200
International Card Services	4.2 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	3.0 out of 5 (fair)	—	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.9 out of 5 (good)	—	1,060

Bottom line: Charles Schwab is #5 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 1.6).

Charles Schwab FAQ

Quick answers to the questions people ask most.

What types of accounts can I open with Charles Schwab?

Charles Schwab offers a variety of account types including individual and joint brokerage accounts, retirement accounts such as Traditional and Roth IRAs, as well as checking and savings accounts. Each account type is designed to meet different financial goals, so it's important to review the features of each to determine which best suits your needs.

Are there any trading fees associated with Schwab brokerage accounts?

Charles Schwab offers $0 commission on online stock and ETF trades, which makes it a cost-effective option for investors. However, there may be fees associated with certain mutual funds, options trading, and other specialized services, so it’s advisable to review the specific fee schedule on their website.

How can I contact customer support at Charles Schwab?

You can reach Charles Schwab's customer support team via phone, chat, or secure messaging through your online account. They also have a comprehensive help center on their website, where you can find answers to common questions and access resources for account management.

Is there a mobile app for managing my Schwab accounts?

Yes, Charles Schwab offers a mobile app that allows you to manage your accounts conveniently from your smartphone or tablet. The app provides features such as trading stocks and ETFs, checking account balances, transferring funds, and accessing market updates and research tools.

All 10 questions →

What research tools does Schwab provide for investors?

Charles Schwab offers a robust suite of research tools including market analysis, stock screeners, and third-party research reports. You can also access educational resources such as articles and webinars to enhance your investing knowledge and help you make informed decisions.

Can I transfer my existing brokerage account to Charles Schwab?

Yes, you can transfer your existing brokerage account to Charles Schwab through a process called an ACAT transfer. Schwab provides an online tool to guide you through the transfer process, and they can assist with the necessary paperwork to facilitate a smooth transition.

What are the tax implications of withdrawing from my Schwab IRA?

Withdrawals from a Traditional IRA are typically subject to income tax, and if you take a withdrawal before age 59½, you may incur a 10% early withdrawal penalty. Roth IRA withdrawals may be tax-free if certain conditions are met, including the account being open for at least five years. It's advisable to consult with a tax advisor for personalized guidance.

truthunitesliesdestroy

1 review

Jan 15, 2026

Schwab Has a Few Wee Problems

Schwab makes it hard to find the number of the account. They only show the last few digits and the "Mo" barely visible at the right is not what one would suspect where the number is. A low IQ person designed this. Then if you type "fund account" anybody but the address to send a check comes up, which is not common sense. Moreover, they misspelled my name on my brokerage account and it was an obvious mistake that anybody with an average IQ would have caught. Then when I sent them a check to fund a Global account that I had opened ,they deposited the check in the regular account instead of the Global account. Each generation is getting more and more incompetent. I called and let them know and there was a part of the account that still had my name misspelled on a more obscure part of the account. Moreover, they charge ridiculously high prices (19 Euros to trade one share, staggering GREED!), for foreign stocks on their "Global" account compared to their competitor, who charges 100s% less, yes, multiples less. And their Global account is not well designed in the layout of functions is awful. The currency layout in the global account is not rational if you buy different currencies. The only good thing about Schwab is they do not require 2 factor authentication (which is not 100% foolproof) requiring an advanced cell phone to open an account, which their competitor foolishly requires. And the worst thing of all is that their Global account is very hard to use. A complete low IQ person designed it. They have multiple quote boxes on the screen. When you put in the name of an equity in the search box at the bottom, it is not even for the Global account just loaded, but for the main account. This means you get an error message from the main account, which is asinine. The actual functioning search box is several tabs away which is ridiculous. The stock symbol box is supposed to autopopulate with the name of the equity being spelled out in the box which it does not do. They literally did not have enough intelligence to copy their competitors' basic features. You have to literally know the stock symbol beforehand instead of the name of the company, which is asinine and illogical. All this is because their competitor, ########### ####### is an elitist brokerage and requires an expensive Iphone style phone and 2 factor authentication which excludes huge swathes of the population. Worst of all there is no breakdown of currencies. I forgot to mention the mediocre customer service as their customer support phone reps have poor social skills most of the time. And they do not have access to all major EU markets, which is ridiculous. What a massive disappointment. Their platform is a disaster but the best option so far which is not saying much.

Report

Month	Average	Reviews
Feb 25	1.5	24
Mar 25	1.7	13
Apr 25	1.3	22
May 25	1.4	9
Jun 25	2.3	14
Jul 25	1.4	13
Aug 25	1.9	11
Sep 25	1.4	11
Oct 25	1.5	12
Nov 25	1.4	10
Dec 25	1.7	15
Jan 26	1.5	29

Charles Schwab reviews & trust report

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 27 positive reviews

Top complaintsof 169 negative reviews

How it compares

Reviews

Customer reviews (200)

Strategic Support You Can Trust

I felt trapped after realizing the…

Sophisticated large yet scammy firm

Charles Schwab FAQ

What types of accounts can I open with Charles Schwab?

Are there any trading fees associated with Schwab brokerage accounts?

How can I contact customer support at Charles Schwab?

Is there a mobile app for managing my Schwab accounts?

What research tools does Schwab provide for investors?

Can I transfer my existing brokerage account to Charles Schwab?

What are the tax implications of withdrawing from my Schwab IRA?

Alternatives to Charles Schwab

International Card Services

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

eCapital Freight Factoring

Oodle Car Finance

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How can I access my Schwab account statements and tax documents?

About Charles Schwab

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