Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.6	200	100%	-0.1	● Low

1.6 / 5 overall

200 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 1.5▼ 0.1
12-month avg: 1.6
All-time: 1.6
Category avg: 3.5

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
Charles SchwabThis company	1.6 out of 5 (poor)	100 out of 100	2.0 out of 5 (poor)	1.6 out of 5 (poor)	2.0 out of 5 (poor)	−2%	200
International Card Services	4.2 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	3.0 out of 5 (fair)	—	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.9 out of 5 (good)	—	1,060

Bottom line: Charles Schwab is #5 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 1.6).

Reviews

200 reviews of Charles Schwab. Filter by what matters to you.

1.6ⓘ

Customer reviews (200)

52 reviews in the last 12 months

Write a review

Andrew Ray

1 review

Nov 13, 2025

Checking account experience

I've used Schwab's checking accounts for years and they're fine. No surprise fees. No foreign transaction fees. It reimburses you for overseas ATM fees.

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Greta

1 review

Oct 17, 2025

Room to improve, but not bad

They are on the whole pretty good compared to their competitors. Their debit card is really handy and does not rip off on FOREX rates unlike most banks. It's the least hassle so far, and they have real people, not some poor English, scripted person in the third world parroting rubbish (looking at you Capital One and Chase, and Xfinity, the worst of the worst). Downsides:- Linking accounts is a hassle, as is typical with most institutions, it shatters into pieces for no particular reason with their "verification" algorithm that is poorly designed, relies on bad third party data and has no manual override. Their staff just wring their hands as if the brokenness were done by some mysterious spirit they are powerless to intervene about and have no means to escalate to senior management who have a tin ear. This drives people nuts and limits my willingness to trust them with money. They think they can second guess, countermand and treat customers like infants. The mindset is BAD. This is a common failing of the "digital revolution" /AI many companies waste vast sums on, believing slick IT salesmen selling them garbage promises only to harm their business and customers who find themselves thwarted instead of leaving stuff alone that works, or at least used to work. I've been with them 20 years and would say it has gone downhill as they add more and more layers of krud to their IT. Opening a company account is completely impossible, takes hours and is vastly frustrating, then gives a message "try again another time" (and so losing all the work and time investment) which seems to be the industry "standard" (bad). In that sense, they are no worse than the other bad companies the finance sector that seems crippled by their increasingly Byzantine IT and process for its own sake over function. Besides that, better than the others and pretty good provided you don't touch anything that might break the delicate and brittle IT they use.

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Charles Schwab FAQ

Quick answers to the questions people ask most.

What types of accounts can I open with Charles Schwab?

Charles Schwab offers a variety of account types including individual and joint brokerage accounts, retirement accounts such as Traditional and Roth IRAs, as well as checking and savings accounts. Each account type is designed to meet different financial goals, so it's important to review the features of each to determine which best suits your needs.

Are there any trading fees associated with Schwab brokerage accounts?

Charles Schwab offers $0 commission on online stock and ETF trades, which makes it a cost-effective option for investors. However, there may be fees associated with certain mutual funds, options trading, and other specialized services, so it’s advisable to review the specific fee schedule on their website.

How can I contact customer support at Charles Schwab?

You can reach Charles Schwab's customer support team via phone, chat, or secure messaging through your online account. They also have a comprehensive help center on their website, where you can find answers to common questions and access resources for account management.

Is there a mobile app for managing my Schwab accounts?

Yes, Charles Schwab offers a mobile app that allows you to manage your accounts conveniently from your smartphone or tablet. The app provides features such as trading stocks and ETFs, checking account balances, transferring funds, and accessing market updates and research tools.

All 10 questions →

What research tools does Schwab provide for investors?

Charles Schwab offers a robust suite of research tools including market analysis, stock screeners, and third-party research reports. You can also access educational resources such as articles and webinars to enhance your investing knowledge and help you make informed decisions.

Can I transfer my existing brokerage account to Charles Schwab?

Yes, you can transfer your existing brokerage account to Charles Schwab through a process called an ACAT transfer. Schwab provides an online tool to guide you through the transfer process, and they can assist with the necessary paperwork to facilitate a smooth transition.

What are the tax implications of withdrawing from my Schwab IRA?

Withdrawals from a Traditional IRA are typically subject to income tax, and if you take a withdrawal before age 59½, you may incur a 10% early withdrawal penalty. Roth IRA withdrawals may be tax-free if certain conditions are met, including the account being open for at least five years. It's advisable to consult with a tax advisor for personalized guidance.

Month	Average	Reviews
Feb 25	1.5	24
Mar 25	1.7	13
Apr 25	1.3	22
May 25	1.4	9
Jun 25	2.3	14
Jul 25	1.4	13
Aug 25	1.9	11
Sep 25	1.4	11
Oct 25	1.5	12
Nov 25	1.4	10
Dec 25	1.7	15
Jan 26	1.5	29

Charles Schwab reviews & trust report

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 27 positive reviews

Top complaintsof 169 negative reviews

How it compares

Reviews

Customer reviews (200)

Checking account experience

Room to improve, but not bad

Charles Schwab FAQ

What types of accounts can I open with Charles Schwab?

Are there any trading fees associated with Schwab brokerage accounts?

How can I contact customer support at Charles Schwab?

Is there a mobile app for managing my Schwab accounts?

What research tools does Schwab provide for investors?

Can I transfer my existing brokerage account to Charles Schwab?

What are the tax implications of withdrawing from my Schwab IRA?

Alternatives to Charles Schwab

International Card Services

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

eCapital Freight Factoring

Oodle Car Finance

The CrowdTrust Experience⭐

So far so good

I have had a fabulous experience after…

I am pretty happy with their service

Beware the Financial Consultants/VPs at Schwab

Does Schwab offer any tools for retirement planning?

What are the benefits of having a Schwab checking account?

How can I access my Schwab account statements and tax documents?

About Charles Schwab

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