I found 𝗩𝗲𝗿𝗶𝘁å𝘀-𝗥𝗲𝗱𝗿𝗲𝘀ṣ to be an elite…
I found 𝗩𝗲𝗿𝗶𝘁å𝘀-𝗥𝗲𝗱𝗿𝗲𝘀ṣ to be an elite partner in my reclamation mission. They successfully bypassed the bureaucratic red tape that had frozen my assets for months.

Charles Schwab Corporation is one of the largest brokerage firms in the United States, providing a comprehensive suite of financial services to both individual investors and institutions. Their offerings include investment accounts, trading solutions, banking services, and retirement planning, all designed to help clients achieve their financial goals. With a strong focus on innovation and customer service, Schwab empowers investors with the tools and resources needed for informed decision-making in today's dynamic market. Visit schwab.com to learn more about how they can support your investment journey.
Charles Schwab receives overwhelmingly negative feedback, with many customers expressing frustration over account management and service quality. Reviewers frequently mention feeling trapped or scammed, particularly regarding issues with account security and the handling of funds.
Complaints about bounced checks and confusing verification processes are common, leading to a perception of poor customer service. While some users appreciate Schwab's ThinkOrSwim platform and acknowledge the professionalism of certain staff members, these positives are overshadowed by the overall dissatisfaction. Many consumers advise against opening accounts, citing a lack of support and accountability. Overall, the sentiment is predominantly negative, reflecting significant concerns about the company's reliability and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 200 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.5 | 24 |
| Mar 25 | 1.7 | 13 |
| Apr 25 | 1.3 | 22 |
| May 25 | 1.4 | 9 |
| Jun 25 | 2.3 | 14 |
| Jul 25 | 1.4 | 13 |
| Aug 25 | 1.9 | 11 |
| Sep 25 | 1.4 | 11 |
| Oct 25 | 1.5 | 12 |
| Nov 25 | 1.4 | 10 |
| Dec 25 | 1.7 | 15 |
| Jan 26 | 1.5 | 29 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 200 most recent reviews.
“They have excellent online fillable PDF forms, extensive helpful information for new investors, good customer support...”
“They lured me into opening account promising that as an European I will trade US ETFs through them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.6 out of 5 (poor) | 2.0 out of 5 (poor) | −2% | 200 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Charles Schwab is #5 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 1.6).
200 reviews of Charles Schwab. Filter by what matters to you.
I found 𝗩𝗲𝗿𝗶𝘁å𝘀-𝗥𝗲𝗱𝗿𝗲𝘀ṣ to be an elite partner in my reclamation mission. They successfully bypassed the bureaucratic red tape that had frozen my assets for months.
poor customer service, it doesn't really seem like they care about their customers at all, I like signing up to all trading platforms to try it out first and will go with the ones I think, unfortunately, this wasnt the best fit for me
Small margins call of 1900.00 last week. Wired in 2k end of the week, settled today but with today’s drop, there was a small amount remaining after the Wire settled…so they liquidated $10,000 worth of a green position that was 3 months away from being a Long Term position. Even the Customer Service rep seemed a bit confused by their actions. Very unprofessional of the Brokerage and yet another reason for me to transfer out. Miss the old Scottrade days!
Quick answers to the questions people ask most.
Charles Schwab offers a variety of account types including individual and joint brokerage accounts, retirement accounts such as Traditional and Roth IRAs, as well as checking and savings accounts. Each account type is designed to meet different financial goals, so it's important to review the features of each to determine which best suits your needs.
Charles Schwab offers $0 commission on online stock and ETF trades, which makes it a cost-effective option for investors. However, there may be fees associated with certain mutual funds, options trading, and other specialized services, so it’s advisable to review the specific fee schedule on their website.
You can reach Charles Schwab's customer support team via phone, chat, or secure messaging through your online account. They also have a comprehensive help center on their website, where you can find answers to common questions and access resources for account management.
Yes, Charles Schwab offers a mobile app that allows you to manage your accounts conveniently from your smartphone or tablet. The app provides features such as trading stocks and ETFs, checking account balances, transferring funds, and accessing market updates and research tools.
Charles Schwab offers a robust suite of research tools including market analysis, stock screeners, and third-party research reports. You can also access educational resources such as articles and webinars to enhance your investing knowledge and help you make informed decisions.
Yes, you can transfer your existing brokerage account to Charles Schwab through a process called an ACAT transfer. Schwab provides an online tool to guide you through the transfer process, and they can assist with the necessary paperwork to facilitate a smooth transition.
Withdrawals from a Traditional IRA are typically subject to income tax, and if you take a withdrawal before age 59½, you may incur a 10% early withdrawal penalty. Roth IRA withdrawals may be tax-free if certain conditions are met, including the account being open for at least five years. It's advisable to consult with a tax advisor for personalized guidance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I've been a Schwab customer for over 10 years, and I've overlooked the quirks. The final straw for me came this week, as they denied a request to temporarily increase my zelle limits -- causing me to be late on a payment to my daycare despite the money being in my account. Their customer service didn't even bother to follow up and tell me about the denial or offer any alternatives. They've given me no options to move my own funds. It's time to switch to another bank.
I used Schwab to hold my equity awards. Never liked their trading platform, always confusing to navigate. Worse, it was always an absolute pain to move money to my outside account in my home country, several times the money transfers got bounced back, with signifcant exchange rate losses that couldnt be explained by market movements alone. Since I no longer work for the company that put my equity awards into a Schwab account I am very happy to finally close my account and relationship with Schwab.
You would think it is simple to create an investor checking account with Charles Schwab. Well, it isn't. I called in advance to determine if I needed to take any action before applying and the banking division representative said I needed to unfreeze all three credit bureaus. I did that. However, the banking division kept saying they could not get my credit reports but I knew for a fact they were open. This went on for a few days. Finally, I spoke to someone in the verification department who said the banking division was wrong. It turns out that they really did not want credit bureau reports, what the really needed was ChexSystems reports. I was trying to fund my brokerage account by doing mobile deposits, and suddenly my mobile deposits were denied. The message on the phone app was that my account was no longer eligible for mobile deposits. I have never had any trouble opening accounts at any financial institution before and this has been nothing but frustration. My checking account is still not open and my brokerage appears to be unusable. Pathetic.
Don't be fooled by many of their positive reviews here, My experience with them was terrible and I regret trying them out because I lost everything to them. Avoid them at all costs and choosing to move on with Grand scale 's trading has been the best decision so far.
I was trying to login today, the app would not let me login to my account, but diverted me to a medical alert option, I asked if there was some way to log in today, they said no. Then when transferring me, they disconnected me. So no service today at Charles Schwab. I would go back to TD Ameritrade if I could.
I was on TD Ameritrade until Schwab took over in May of 2024. Since then there have been 17 times when I couldn't logon.
Schwab website and user interface is terrible relative to the now defunct TD Ameritrade, which of course was acquired by Schwab,
On desktop when making a trade with a limit, the limit price placed in the trade window is terribly priced. Either on a sell or a buy order the spread between the actual trading price and the Schwab given price is too far out of line to be a fair trade. My account was absorbed from Ameritrade and the quality and professionalism is completely absent from Schwab. They are not a reliable or trustworthy trading agency. Bottom line is number one for this company. Their bottom line not their customers.
Never had any real issues since they took over my TD Ameritrade account, until now. Just got a notification on my phone app. that in less than two days they will no longer support my Android 10 phone. Spending even just a few hundred dollars to upgrade from a perfectly good phone for one lousy app is ridiculous at best. Might be time to roll my account over to Vanguard.
I have been trying to verify my account for a month now. They gave me a multiple choice "quiz" about me to verify, the problem was none of the answers were right. so now I am currently locked out of my account and unable to access it until I find a Schwab branch. The people helping were nice though.
In September 2024 I noticed they just let us write complaints here and emails without doing anything while they are still with our money doing whatever they like and it was unfair I spoke to different lawyers and majority said they couldn’t go against them because of their policies but at least one specialised in such cases picked up the case in November and since then there have been several court proceedings till Charles Schwab finally paid my money it wasn’t an easy case
Yes, Charles Schwab provides several tools for retirement planning, including retirement calculators and personalized retirement planning services. These resources can help you estimate how much you need to save, evaluate your current savings strategy, and determine the best investment options for your retirement goals.
A Schwab checking account offers benefits such as no monthly maintenance fees, unlimited ATM fee rebates worldwide, and access to online bill pay and mobile check deposit. Additionally, it seamlessly integrates with your investment accounts, making it easy to manage your finances in one place.
You can access your Schwab account statements and tax documents through the online account portal or mobile app. All statements are available in a secure digital format, and you can choose to receive them via email or download them directly for your records.
Charles Schwab Corporation is one of the largest brokerage firms in the United States, providing a comprehensive suite of financial services to both individual investors and institutions. Their offerings include investment accounts, trading solutions, banking services, and retirement planning, all designed to help clients achieve their financial goals. With a strong focus on innovation and customer service, Schwab empowers investors with the tools and resources needed for informed decision-making in today's dynamic market. Visit schwab.com to learn more about how they can support your investment journey.
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