Excellent service
Excellent service! Frank has been super responsive and addresses everything we need very timely. We have been working together for a few years now. Highly recommended!
SMP Nutra is a leading manufacturer of private label nutraceutical supplements based in the USA. The company specializes in producing a wide range of dietary supplements, including capsules, tablets, softgels, powders, and gummies. With a focus on custom supplement manufacturing, SMP Nutra allows brands to create unique formulations tailored to their specific needs. The company offers over 800 private label stock supplements and provides various packaging options to help clients stand out in the market. Targeting health and wellness brands, retailers, and entrepreneurs in the nutraceutical industry, SMP Nutra serves as a full turn-key partner in supplement production. Their services include industry expert label design that ensures compliance with FDA guidelines, making it easier for clients to launch their products effectively. By investing in the latest trending supplements and maintaining a commitment to quality, SMP Nutra aims to support businesses in delivering high-quality health products to consumers.
SMP Nutra receives a mix of feedback from its customers, with a notable 76% of reviews being positive. Many reviewers praise the company for its top-quality products and excellent service, highlighting the responsiveness of staff like Frank and Lori, who are commended for their timely communication and support throughout the manufacturing process.
However, a significant portion of reviews, 22%, express dissatisfaction, particularly regarding customer service and order fulfillment. Some customers report frustrating delays in product delivery, with one stating they waited over a year without receiving their order. Others mention feeling misled about timelines and experiencing poor communication. Overall, while SMP Nutra is recognized for its quality and dedicated staff, the issues with customer service and order management detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 50 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 4.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
“Excellent service”
“I have ordered multiple times and it seemed like the customer service and order turn time steadily got worse”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 50 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: SMP Nutra is #5 of 5 on overall rating in this group. On service, Builders Emporium scores higher (5.0 vs 3.6).
50 reviews of SMP Nutra. Filter by what matters to you.
Excellent service! Frank has been super responsive and addresses everything we need very timely. We have been working together for a few years now. Highly recommended!
I recently had the pleasure of working with an incredibly talented designer - Karen, and I can’t recommend her enough! From start to finish, the experience was nothing short of exceptional. She took the time to understand my vision and preferences, translating them into a stunning design that exceeded my expectations. Her attention to detail is truly remarkable, ensuring that every element was perfectly crafted. Communication was seamless; she was always prompt in responding to my queries and provided valuable insights throughout the process. The final product not only met my aesthetic desires but also functioned beautifully. Five stars all the way!
I've been working with SMP Nutra for a couple of years now, and they've become more than just a manufacturing partner—they’ve become a vital part of my success. Across multiple brands and products, from powders to gummies, they've consistently delivered top-notch quality. Kyle Petersen, my go-to sales rep, is an absolute gem. He’s always there when I need him, incredibly responsive, and I know I can trust him to be fair and honest with pricing. Frank Catone, their CEO, is nothing short of a genius in the supplement world. His creativity and expertise have been key to crafting formulations that truly stand out. With SMP Nutra, I don’t feel like just another client; they treat me like a valued partner. I’m genuinely excited to keep building with them for many more years to come.
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Myself Mobee Actually this is not a reveiw. I want to know that Does Amazon accept their invoices or not ?
I have had a remarkable experience with my team at SMP! Both Frank & John have been at my side every step of the way. Whether it was R&D, Formulations, Education- they have proven to be the best. This is a quality team with quality products & service.
Worked with the team at SMP for over 5 years now. An amazing group of people that are always willing to hear you out, work with you on solutions, and accommodate to your needs whenever possible. Their prices and costs are very fair and they have quick turnaround times.
SMP Nutra is a great company to work with, and if I could give them more than 5 stars I would. We recently launched a new product, and everyone on the team has been super responsive, professional and helpful. They are the exception to the rule and a pleasure to work with. We received our samples recently, they look fantastic, better than expected, the bottle, label, sealing, capsules, everything. I’m looking forward to working with them in the future.
Best manufacturer! With the best prices and the best lead time. I've done over 6 million dollars worth of business and will continue to use smp for life!
Our experience with the entire SMP team has been wonderful. They helped bring our vision for our first product to life, and quickly! We were especially pleased with the work of their graphics team, specifically Karen Carrasco. Her ability to create unique labels and modify based on our feedback truly made this process fun and exciting. We are looking forward to creating additional products with SMP as our brand grows!
We at Savaged Health & Nutrition; SVGD Health, are a small up and coming nutraceutical company and have been working with Frank since 2019. He and Raven Always exceeding expectations. Thanks for everything!
I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
Love that their team consistently stays on top of orders and keeps us in the loop every step of the way. I’ve had problems with past manufacturers going silent on me or not completing orders on time, so this is a big deal for me.
We have been in the supplement business for 10yrs now and in my opinion, SMPnutra is an outstanding company that goes above and beyond in terms of communication, professionalism, and product quality. One of the things that stood out to me about SMPnutra is their exceptional communication skills. They are prompt and professional in their responses, and they always go the extra mile to ensure that their clients are satisfied with their services. It is always a pleasure to work with a company that is so easy to communicate with. In addition to their communication skills, SMPnutra is also dedicated to providing high-quality products. I have not come across any customer complaints regarding the packaging or bottling of their supplements, which is a testament to the quality of their products. It is clear that SMPnutra takes great care in ensuring that their supplements are of the highest quality. Overall, I would highly recommend SMPnutra to anyone looking for a reliable and professional supplement company. Their exceptional communication, commitment to quality, and dedication to customer satisfaction make them a cut above the rest.
I have worked with SMP Nutra for a couple years and will continue to do so. Professional people, first class facilities, awesome products and they get it right the first time! I highly recommend them!
SMP is always ahead with great products and a fast process. With Supply chain is never easy, but they manage to work & solve problems. Let's keep up with the good work.
We've been working with SMP for a couple of years and the experience has been A+! High quality products with fast lead times. Will continue to grow with them.
SMP Nutra is a leading manufacturer of private label nutraceutical supplements based in the USA. The company specializes in producing a wide range of dietary supplements, including capsules, tablets, softgels, powders, and gummies. With a focus on custom supplement manufacturing, SMP Nutra allows brands to create unique formulations tailored to their specific needs. The company offers over 800 private label stock supplements and provides various packaging options to help clients stand out in the market. Targeting health and wellness brands, retailers, and entrepreneurs in the nutraceutical industry, SMP Nutra serves as a full turn-key partner in supplement production. Their services include industry expert label design that ensures compliance with FDA guidelines, making it easier for clients to launch their products effectively. By investing in the latest trending supplements and maintaining a commitment to quality, SMP Nutra aims to support businesses in delivering high-quality health products to consumers.
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