Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
Sonic Auto Transportation has a positive customer experience.
Sonic Auto Transportation receives high praise from customers for its excellent service and communication throughout the vehicle shipping process. Many reviewers highlight the professionalism and responsiveness of staff members like Robin, Albert, and Christian, who make the experience seamless and stress-free.
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The majority of customers appreciate the reasonable pricing and timely delivery, with vehicles arriving in good condition. However, some consumers express dissatisfaction regarding unexpected price changes, with one reviewer noting a discrepancy between the quoted and final prices. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many repeat customers recommending Sonic for its trustworthy service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
62
Sep 24
4.7
64
Oct 24
4.8
83
Nov 24
4.7
91
Dec 24
4.6
61
Jan 25
4.5
87
Feb 25
4.7
57
Mar 25
4.6
97
Apr 25
4.5
81
May 25
4.6
128
Jun 25
4.6
130
Jul 25
4.5
59
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 450 positive reviews
Delivery38%
170 mentions
Customer service30%
136 mentions
Prices & value22%
100 mentions
Fast & efficient15%
68 mentions
“Great communication, quick and easy pickup and delivery”
On “Delivery” · Jul 18, 2025
Top complaintsof 42 negative reviews
Pricing62%
26 mentions
Cancellation36%
15 mentions
Charges29%
12 mentions
Payment issues24%
10 mentions
“Bait and switch tactics”
On “Pricing” · Jul 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Booked on a Monday and my car got here Wednesday, really good communication however they scheduled my pickup before written confirmation which I was a little upset with as I would have had to pay a cancellation fee. Worked out well in the end though, and Harry did help me get the lowest price I could.
I had an incredible experience working with Victory Wenzel at Sonic Auto Transportation, and I can't recommend him highly enough. From the very beginning, Victory was professional, responsive, and truly went above and beyond to make sure my vehicle transport went smoothly.
There was a coordination issue during the process-not caused by Sonic or Victory-but rather due to miscommunication on another party's end. Even though it wasn't his responsibility to fix the situation, Victory stepped up without hesitation. He took ownership of the moment, worked quickly behind the scenes, and communicated with everyone involved to get things back on track.
Thanks to his dedication, my car was picked up and delivered safely and on time. Throughout the entire process, Victory was patient, clear, and reassuring. It's rare to find someone who truly cares about the customer experience, but Victory exemplifies that.
If you're looking for someone who's professional, proactive, and genuinely committed to helping you, Victory Wenzel is that person. I'm incredibly grateful for his support and would absolutely work with him again in the future. Sonic Auto is lucky to have him!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
It was great working with this…great transition company
It was great working with this transition company. The brokers fee was $325 and to transport my truck from Utah to Texas was $1,250. They will force you to lock in your apartment and very professional
thanks victory to solvent my transport problems in a minutes great person very profesional good comunication wen I refer an person to sonic transport I told ask for victory he can help you faster and solvent you transport problem very fas the man of the house keep doing great job victory thanks for you help
This is the second time I sonic auto transportation and they never disappoint. Robin found me a reasonable rate. He was a very good communicator and always got back to me when I had a question. Car got delivered earlier than expected. I recommend this company.
Joe at sonic was great and got it done for me. The only issue i had was the dispatcher spoke little English and driver spoke non so it was very hard to communicate but they got it done.
This is the second time I sonic auto transportation and they never disappoint. Joseph Fernandez found me the cheapest rate and within the same day, even though it was a very last call tow. Amazing service, highly recommend. Give him a call!
Helping me get my truck from one place to another 3 hours away was made so easy by Sonic Auto Transportation!! They kept in touch till the delivery was done. Was very professional and easy to talk to and deal with. I will definitely use them again!!!
Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.